Smartphones
What are Smartphones?
Smartphones are phones that can synchronize your email, calendar and address book through built-in or third party software. You can access your Gryph Mail using a smartphone.
Supported Smartphones
Unsupported Smartphones
Choosing a Device
If you're looking to purchase a device, it's a good idea to first assess your requirements to help choose the device that best suits your needs. For your convenience we have created the following chart to help you determine what functionality is essential to you:
Functional Requirement
|
Blackberry on BES |
Blackberry on BIS |
iPhone |
Android & other ActiveSync devices |
|
|
Email: reading and reviewing |
Yes |
Yes |
Yes |
Yes |
|
Email: composing and sending |
Yes |
Yes (messages do NOT replicate to your Gryph Mail ‘Sent’ folder) |
Yes |
Yes |
|
Calendar: reviewing |
Yes |
No |
Yes, but with known sync limitations. |
Yes, but with known sync limitations. |
|
Calendar: creating meetings, sending invitations |
Yes |
No |
Yes. There are known sync limitations when modifying events. |
Yes. There are known sync limitations when modifying events. |
|
Contacts: looking up, editing |
Yes |
No |
Yes, uses university directory. Gryph Mail address list (GAL) is not yet accessible. |
Yes, uses university directory. No access to Gryph Mail address list (GAL). |
|
Contacts: creating new |
Yes |
No |
Yes |
Yes |
|
Web browser access to Gryph Mail |
Yes. This gives full mail, calendar, and contact functionality through the smart phone web browser but with a more limited interface. Select “Mobile” view at login. The web browser also guaranteed to provide a fully ac curate view of your Gryph Mail calendar. |
|||
|
Physical keyboard |
Yes. Most models |
No |
Yes, but depends on phone model. |
|
|
Sync /backup with desktop software |
Yes |
Yes |
TBD |
|
|
Blackberry Messenger (BBM) |
Yes |
No |
No |
|
|
Battery life (real usage) |
1-2 days |
2-3 days |
1 day |
1 day |
|
Remote Wipe after loss/theft |
Yes |
No |
Yes |
TBD |
For a complete and current list of compatible mobile devices, please visit the Zimbra site.
Support Limitations
Please review our support for Smartphones.
Choosing a Service Provider
You can choose any provider servicing your region; the most notable ones are Rogers, Bell, Telus, Fido, Koodo and Virgin. Rogers offers a government plan to University of Guelph members who are on the payroll. Visit Financial Services' website for further details.