Hi Com

Transfer

Transfer allows you to transfer a call to another extension or the operator.

  1. Press Transfer
  2. Dial the extension number
  3. Announce the caller
  4. Hang up

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Hold

Hold allows you to temporarily hang up a line, either to take a call on another line or to attend to another matter without disconnecting your caller.

  1. Press Hold
  2. Hang up  

To reconnect:

  1. Press the line button where you placed the call on hold
  2. Pick up receiver

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Call Pick-Up

Call pick up allows you to answer a call to another extension as long as you know the other extension's number.

  1. Get dial tone
  2. Press Pick or *3
  3. Dial the number of the ringing extension

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Group Pick-Up

Group pick-up allows you to pick up a call to an extension in your pick-up group. You do not need to enter the ringing extension.

  1. Get dial tone
  2. Press Pick two times or **3

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Save and Repeat

Save and repeat allows you to save a number you previously dialed so you can redial the number later by simply pressing the save/repeat button.

To save an extension or outside number:

  1. Get dial tone
  2. Dial 9 and the outside number or dial the extension number
  3. Press SVRPT (save/repeat)
  4. Hang up

To call your saved number:

  1. Get dial tone
  2. Press SVRPT (save/repeat)

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Call Forwarding

Call forwarding allows you to forward your calls to another extension.

To set up call forwarding:

  1. Get dial tone
  2. Press Forward or #91
  3. Dial the extension number
  4. Hang up

To cancel call forwarding:

  1. Get dial tone
  2. Press Forward or ##91
  3. Hang up

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Conference Call

Conference call allows up to eight parties in a conversation. Call the first person, and then use the steps below to add each new party.

  1. Press Transfer
  2. Dial the next extension number or dial 9 and the outside number
  3. Press Conf or Transfer * 4 to connect each party

To reconnect with the conference call if the call is refused, busy, or isn't answered press Clear.

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Repertory Dialing

Repertory dialing allows you to program a repdial button to automatically dial a number, to perform a feature, or to create a sequence combining autodialing features. For example, one repdial button could be used to forward your phone to a specified extension. Note: This feature is only available on HiCom 240 and 400 models. To set up or change a repdial button to perform a command sequence:

  1. Press Prog (program)
  2. Press the desired Repdial button
  3. Key in digits and feature buttons (or access codes) for desired sequence. Note: to enter a delay to allow time for processing, press Hold
  4. Press Prog (program)

To make a repdial call:

  1. Press the desired Repdial button 
    or
  2. Select Line button
  1. Press the desired Repdial button

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Clear

If you key in an incorrect sequence or extension, press Clear to erase it and start again.

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