What's New
- Always Use Prime Line*
- Audible Message Waiting Indicator*
- Call Forwarding Enhancements*
- Call Forward All Override
- Call Pickup Notification*
- Hold Reversion
- Privacy on Hold*
- Vacant Extension Intercept
- Viewing Held Calls on Shared Lines
Those features marked with an asterisk (*) may require system programming. Please contact the MACdesk on-line request application to have these features enabled for you.
Always Use Prime Line*
When this feature is enabled, calls that ring to a secondary extension cannot be answered by lifting the handset or pressing the speaker button. The ringing secondary extension can only be answered by pressing the corresponding extension button.
This feature would be helpful in a busy administrative environment if you are responsible for monitoring several lines, and at the same time require the ability to make numerous outgoing calls. By default, the outgoing line selected will be the primary extension, regardless of incoming calls on secondary lines.
Please contact the MACdesk using our on-line request application to have the Always Use Prime Line activated on your phone.
Audible Message Waiting Indicator*
Auduble MWI, an accessibility feature, notifies visually impaired users of voice messages with a stutter dial tone. Every time the handset is lifted the dial tone interrupts three times until the voice mail message is either deleted or saved.
Note: This feature is only available on 7942/7962 models. Please have your Departmental Administrator contact the MACdesk using our on-line request application if you require this feature.
Call Forwarding Enhancements*
This feature affects the forwarding target for an unregistered (unplugged or switch down) phone. In the past, calls to unregistered phones with voice mail would forward to the voice mail account. However, calls to unregistered phones without voice mail would ring a fast busy.
The Call Forwarding Enhancement allows users that do not have voice mail the opportunity to request a forwarding target (another phone) when their phone is unregistered.
Please contact the MACdesk using our on-line request application to have an "unregistered" forwarding target activated for you.
Call Forward All Override
This feature overrides a CFwdAll setting. The user to whom calls are being forwarded (the target) calls the user whose calls are being forwarded (the initiator). Dialing the extension temporarily overrides, but does not disable, the CFwdAll setting.
Call Pickup Notification*
This new feature allows users to receive an audio and/or visual alert when a call rings on a phone in a pickup group in which they are a member. The handset flickers and the phone will chime once every time there is an incoming call to a phone in a user's pickup group.
Please contact the MACdesk using our on-line request application to activate the Call Pickup Notification for your phone.
Hold Reversion
The Hold Reversion feature sends a single ring alert when a held call exceeds five minutes, and every minute thereafter. The ring is based on the selected ring type for that extension.
Privacy on Hold*
This feature enhances the Privacy feature.
Users can enable or disable the Privacy feature which also extends to viewing and retrieving held calls on shared extensions.
For more information see Shared Line Privacy.
Please contact the MACdesk using our on-line request application to have an available line on your phone programmed for privacy.
Vacant Extension Intercept
When you dial an extension that does not exist you will hear a recording:
"Your call cannot be completed as dialed. Please consult your directory and call again, or, ask your operator for assistance."
Previously, dialing a non-existant extension woud produce a fast busy.
Viewing Held Calls on Shared Lines
The extension button on the phone that held the call flashes green, while the shared extension on all of the other phones flashes red.
Note: This feature is only available on 7942/7962 models at the Ridgetown Campus.