Wireless Service (Internet)
The University of Guelph wireless network is available in various locations around campus and allows users to seamlessly check their email, surf the web and access the network without plugging in cables. You simply need a laptop (available for loan while in the Library) or mobile device with a Wi-Fi compatible 802.11g wireless network card and a Central Login Account. Guests on campus can acquire free temporary wireless access by obtaining a U of G Guest Access Account.
Who can use the Wireless Service:
Wireless network and internet access at the University of Guelph is available to all faculty, staff and students.
How do I Request or Access the Wireless Service?
University of Guelph offers three options for On-Campus Wireless:
Guests on campus can access the wireless network as long as they have acquired a U of G Guest Access account.
If you are a local network administrator and would like information about how to provide wireless connectivity in your building, please contact the CCS Help Centre at 519-824-4120 ext. 58888.
Wireless connectivity is currently available in these Wireless Coverage Areas.
Support for the Wireless Service
Frequently Asked Questions:
- What is the difference between the secure and non-secure wireless network?
- I can see the UoG wireless network, but why can't I connect?
- When will my wireless session timeout?
Documentation and Training
- Information regarding Cisco NAC agent
- Troubleshooting the Cisco NAC agent
- Cisco NAC agent compatible anti-virus software
- Mandatory requirements for the Wireless Network
Where/How to get help?
Email Computing and Communications Services (CCS) at 58888help@uoguelph.ca
Phone our CCS Help Centre at 519-824-4120 ext. 58888
Visit us at the IT Help Desk in the library.
Wireless Service Expectations and Policy
The service is available 24 X 7 except during scheduled maintenance or unplanned service interruptions. Check CCS Service Updates on the CCS website for announcements regarding service interruptions.
Users of the service should review the Wireless Local Area Network Policy.
Costs (if any)
There is no charge to use the University of Guelph wireless network if you already have a Central Login account. Guests on campus can access the wireless network as long as they have acquired a U of G Guest Access account.