Quota Types

After the migration of email to Gryph Mail, quota management has changed significantly. It is very important you follow the best practices to maintain your quota and check your Gryph Mail quota regularly! 

When referring to quota at the University of Guelph, you have the following types:

Gryph Mail Quota

How to check your Gryph Mail quota:

In the Advanced Gryph Mail version you will see a coloured bar under your display name. Depending on how much quota you have used, the bar will be green, yellow, or red. By hovering your cursor over the bar, you will see the actual amount and percentage of your quota.

In the Standard Gryph Mail version, the amount of quota of your total available quota will be displayed as text under your display name.

What contributes to your Gryph Mail quota:

  • Your Inbox
  • Saved email messages
  • Copies of Sent mail
  • Trash or Junk folders
  • Attachments added to Briefcase are copies of the original attachments. If the original message with the attachment is not deleted and purged, quota will be used up twice for the attachment
  • Files attached to Calendar events
  • Files stored in Briefcase
  • Files stored in Documents
  • External Accounts

If you exceed your Gryph Mail quota:

  • You will be notified when you are at 90% of your quota, in order to allow you to take measures to avoid exceeding your quota
  • Other people will not be able to send you email
  • You won't be able to save mail from your Inbox to other mail folders
  • You may also find that you can't keep copies of outgoing mail

What to do if receive a quota limit warning in Gryph Mail

  • Delete email from Trash and Sent folders
  • Review and delete all unwanted email from the Junk folder
  • Delete old email with large attachments that are no longer needed (this option is not available in your Sent mail folder).
  • Attachments stored in an email message will add up to an additional 75% of its size to the message size. This can affect your quota significantly! Save the attachmenst to Briefcase and delete the message with the attachment (and empty the Trash folder) to manage your quota more efficiently.
  • To effectively find large messages, click on the 'Advanced' button in the Search toolbar and select the button for searching by size.  Enter suitable criteria such as 'size is larger than 1 MB'. This approach can very quickly identify unwanted and redundant messages that are contributing significantly to storage consumption.
  • If your quota bar still indicates over 90% quota, you can request a quota increase from the CCS Help Centre. Such requests are handled on a case by case basis. 

CFS Briefcase Quota

How to check your CFS quota:

Please contact the Help Centre in order for instructions on how to map a drive to CFS in order to view your quota.

What contributes to your CFS quota:

  • files stored in Briefcase
  • your personal website

If you exceed your CFS quota:

  • you will not be able to upload files to Briefcase
  • you will not be able to upload files to your personal website 

What to do if you exceed your CFS quota:

  • request a quota increase from the CCS Help Centre. Such requests are handled on a case by case basis.

Quota Limits

Account Type Gryph Mail Quota (MB) CFS Quota (MB)
Undergraduate Students 1024 100
Graduate Students 1024 100
Faculty and Staff 3072 400 or as requested
Organizations 3072 As requested
Associates - Retirees 3072 150
Associates - Alumni 3072 150