Web browser settings required by SSO

The Single Sign On (SSO) service requires that the following two options are enabled in your browser:

• Session Cookies
• JavaScript

These two option are often enabled in default browser configuration. Please note that the cookies need to be enabled only on the session (temporary) level - these cookies do not persist across browser restarts and cannot be used to track your past visits to various websites.

Please see the Browser section for further details on cookies and JavaScript and for instructions how to enable them.

 Unsupported configurations

The following two browser configurations are currently not supported:

• Safari browser on Apple computers - users of some combinations of Safari on Apple computers may not be able to authenticate with the SSO service. The latest versions of Safari  (e.g. 4.0.x) on Mac OS 10.5 and 10.6 seem to authenticate fine while some combinations of Safari on Mac OS 10.4 or earlier may fail to log into SSO. The recently released iPad seems to authenticate without problems.
  Symptoms:  the SSO login page accepts the user’s credentials (username and password), refreshes, and asks for the credentials again. No particular error message is generated.
  Workaround: Use other browser or platform – for example, the Safari browser on Windows or the Firefox browser on Apple computers do not exhibit this issue.
• Opera  browser – depending on the browser configuration, the users of Opera browser may occasionally receive a blank login page and may not be able to enter their credentials
  Symptoms: the browser displays a blank (white) page and the page source code contains AML tags. The login form with username and password fields is not displayed.
  Workaround: in the Opera configuration set the Browser Identification to Firefox or Internet Explorer  - use “Settings/Quick Preferences/Edit Site Preferences” menu, click the Network tab and  then select “Identify as Internet Explorer“ or “Identify as Firefox” from the puldown menu).