Leadership Development Program
Experienced leaders understand that conflict is a natural part of working with others. They learn and put into practice effective strategies for managing conflict that include:
As a leader, it is important to understand conflict and be effective at conflict management because the way conflict is resolved becomes an integral component of our university culture.
Avoidance or ineffective conflict management can lead to low morale and energy and can eventually impact on the health of employees and the organization; skillful conflict management can lead to a workplace that encourages people to express their differences, challenge ideas respectfully and promote a dynamic environment that is reflective, innovative and willing to change and adapt when required.
This program is for individuals in a management or supervisory position and consists of a one day session that combines the introduction of new concepts, tools and skill development with interactive activities and opportunities to collaborate with university colleagues.
Instructor: Jackie Lauer, Axletree Consulting Inc.
|April 18th, 2012 9:00 AM to 4:00 PM|