IT Support and Training

Digital Accessibility Resource Centre (DARC)

The Digital Accessibility Resource Centre provides training, tools, and support for the creation of accessible digital content, including:

  • web content
  • PDFs/Word documents
  • presentation slides/PowerPoint decks
  • video
  • audio
  • other multimedia 

This service aims to help U of G digital content producers understand and comply with the U of G policies when creating online materials, to ensure they are in line with the Accessibility for Ontarions with Disabilities Act (AODA).

Issue Tracking Software (FootPrints)

FootPrints is an online system that allows you to track and manage customer support issues.  FootPrints can be used for tracking issues, service requests, or work orders. It is useful for maintaining a help desk or call centre.