Faculty & Staff

Welcome to CCS, your link to IT Support at the University of Guelph.

Download our Guide to Central IT Services at U of G. This guide provides general information on CCS-provided services for staff and faculty.

Here's a list of the most useful links for you:

• Information on your Central Login Account, which allows you to access most digital services at the University of Guelph.
• Find useful information for all new U of G employees on the New@theU portal.
• Sign up for U of G Alert, the University's Emergency Notification System:
  • U of G Alert - Guelph Campus
  • U of G Alert - Ridgetown Campus
• Gryph Mail (Office 365): U of G's official email service. To start using your email account, see the appropriate Quickstart Guides below or visit the U of G Office 365 help pages.

  Outlook 2016 for Windows - Email (PDF)

  Outlook 2016 for Windows - Calendar (PDF)

  Outlook 2016 for Mac - Email (PDF)

  Outlook 2016 for Mac - Calendar (PDF)

  Outlook Web Application - Email (PDF)

  Outlook Web Application - Calendar (PDF)

• Password Services: Change your password right away for increased account protection, and sign-up for Password Reset so you can reset your password if you ever forget it.
• Information Security: Find important information on safeguarding U of G information.
• Voicemail
• Supported Products: A list of products supported by CCS
• Software Downloads: Receive free or discounted software such as McAfee VirusScan, Microsoft Office and more
• Acceptable Use Policy: U of G's official IT policy
• Recent scams and phishing attempts: Protect yourself from online criminals
• Eduroam: Wireless network service that allows staff from Canadian educational institutions to securely access the internet while visiting other member universities

Learning Resources:

• Web Conferencing Tools
• Security Awareness Training: A highly recommended course to gain knowledge of information security.
• Test Scoring: Let our test scoring service help you
• Surveys: Create online surveys
• WebAdvisor
• Courselink

For additional computing support, you can access a variety of resources such as the IT Help Desk on the first floor of the McLaughlin Library and the CCS Help Centre.

Reminder! The University will never ask you to reveal your user ID and password by email. Please keep them well protected and remember to always log out and close your browser.