Wireless Requirements


An 802.11a/g/n/ac wireless network card that supports WPA2.

Check with your vendor to see if your wireless network card supports WPA2. You can also check with the Wi-Fi Alliance to see a list of cards that support WPA2.

To configure your wireless device to use WPA2, you should be signed in with the local Administrator account, or an account which is a member of the computer's Administrator group. If you do not have Administrator privileges, you must have someone who has Administrator privileges configure WPA2 for you.

General WPA2 Parameters:

Service Update: Starting June 30, 2015, WPA support has been dropped. Devices running unsupported operating systems (Windows XP & Vista) will need to update the wireless card to a driver that has WPA2 capability or use a USB wireless card. For more information contact the CCS Help Centre.

Here are the general WPA2 parameters you will need in order to configure your Non-Windows wireless device to use the uog-wifi-secure network with WPA2:

SSID: uog-wifi-secure

Authentication: WPA2

Encryption: AES

802.1x/EAP Type: PEAP

Authentication Method: MS-CHAP V2

Certificate Authority: thawte Primary Root CA

Certificate Servers: acs-annu.net.uoguelph.ca

Client Side Certificate: No


We are working to make the system as reliable as possible. However, wireless networks are not as reliable as wired networks, just as cell phones are not as reliable as traditional phones. Being a radio device, wireless networks are also subject to interference, resulting in loss of transmission. Reliability is a key priority for this service.


Interference is an inevitable performance factor with wireless networking. Since WLAN technology is based on radio devices, clear and unobstructed transmission is paramount and this is also the principal reason that wired networks ultimately remain more reliable than wireless ones. Trees, masonry and microwaves are some of the most common sources of interference. Even seemingly harmless devices such as microwave ovens, alarm systems, and cordless phones can cause interference on a wireless network.