Maestro is an email marketing tool from L-Soft, the makers of ListServ. 

Service details

Maestro offers a modern tool for sending newsletters and mass email communications with features like click and open tracking, customizable HTML templates, and responsive emails that look great on desktop and mobile.

CCS is excited to offer Maestro to staff and faculty starting in March 2019. There is no cost associated with Maestro, however because the software requires some customization, new users are being added on a case-by-case basis. To book a meeting with CCS to discuss Maestro and your email needs, fill out this form!

All new Maestro users are given a hands-on demo and training for the platform as part of onboarding. Some support for building templates is also provided when availability allows.

The primary source for documentation on Maestro is the Maestro Support site provided by the vendor, L-Soft. Additional resources include:

If you need help or have questions about the service please use one of the following methods for contacting CCS for assistance:

  • Email Computing and Communications Services (CCS) at
  • Phone our CCS Help Centre at 519-824-4120 Ext. 58888
  • Visit us at the IT Help Desk in the Library.
Item Expectation
Service Availability 24x7x365 except for scheduled maintenance (see CCS System Status)
Service Requests and Problems Response time varies depending on the nature of the issue.

Please fill out this form to request a meeting with CCS. New Maestro instances are set up on a case-by-case basis and do require some customization. 

Who can use this service?

Graduate Students