Faculty & Staff

Obtaining a Central Login Account

New U of G faculty and staff will be assigned a Central Login Account upon the start of their employment at the University of Guelph. Please see the understanding your Central Login ID page for information on how to obtain your Central Login ID and password.

If you have any questions please contact the CCS Help Centre

Account Deletion

Your Central Login Account will be deleted shortly after your employment with the U of G has concluded. You will receive a notice to your Gryph Mail email account prior to your account being deleted. Please see the understanding your Central Login ID page for more information on forfeiting your Central Login ID.

If you are a retiring U of G faculty or staff member, you may keep your Central Login Account at no charge. When arranging your retirement with HR please indicate to them that you wish to retain your Central Login Account.

In specialized cases, faculty/departments may wish to extend an account due to research commitments or other University agreements. For academic appointments, please visit the Faculty and Academic Staff Relations (FASR) page on Nil-Salary Academic Appointments for more information. By having your department submit a nil-salary academic appointment to Human Resources, you will be able to continue using your Central Login Account automatically. For non-academic appointments or affiliations, please have a valid sponsor from your department submit a Central Login Account request form (requires authentication) to the CCS Help Centre on your behalf. 

If you receive an account deletion notice or your account has been deleted and you believe that you should get to keep your account, please contact the CCS Help Centre at IThelp@uoguelph.ca or 519-824-4120 Ext 58888. 

If there is account content you wish to keep, it is recommended that you download the information to an alternate location prior to your account deletion date. For information on how to backup your Office 365 account data, please see https://www.uoguelph.ca/ccs/backup-your-office-365-data. Should you require assistance, please contact the CCS Help Centre at IThelp@uoguelph.ca or 519-824-4120 Ext 58888.

If you would like to request an extension to your account deletion date, or if your account has already been deleted and you require access to your account data, please contact the CCS Help Centre at IThelp@uoguelph.ca or 519-824-4120 Ext 58888. Please note that these requests are evaluated on an individual basis. Account data is available up to 30 days after the deletion date.