Faculty & Staff

Obtaining an Account


New U of G staff who require a Central Login Account will need their departmental administrator to apply for one by completing the online application form  (instructions are provided on the form). 

Depending on the time of year, it may take up to 5 business days to issue the account. 

If you have any questions please contact the CCS Help Centre


New U of G faculty will have their Central Login Account information sent to their personal email which they provided (i.e. their Hotmail or Yahoo account) and their home address once they have been hired. 

Note: As faculty / staff you may also be entitled to the following accounts: D2L, WebAdvisor (both accessed by your Central Login Account).  


Account Deletion

When your employment with U of G has concluded, your account will be deleted. 

As a retiring U of G faculty or staff member, you may keep your Central Login Account at no charge. When arranging your retirement with HR please indicate to them that you wish to retain your Central Login Account.

In specialized cases, faculty/departments may wish to extend an account due to research commitments or other University agreements. If your account is to be extended via this mechanism, please have your sponsor contact the CCS Help Centre at IThelp@uoguelph.ca or 519-824-4120 x 58888. 

If this information is inaccurate and you have an active appointment or you have negotiated account retention under retirement or CUPE3913 agreements or are soon to enter a new appointment at the University of Guelph or University of Guelph-Humber, please contact the CCS Help Centre at IThelp@uoguelph.ca or 519-824-4120 x 58888. 

If there is account content you wish to keep, it is recommended that you download the information to an alternate location prior to your account deletion date. For information on how to backup your Office 365 account data, please see https://www.uoguelph.ca/ccs/backup-your-office-365-data. Should you require assistance, please contact the CCS Help Centre at IThelp@uoguelph.ca or 519-824-4120 x 58888.

If you would like to request an extension to your account deletion date, or if your account has already been deleted and you require access to your account data, please contact the CCS Help Centre at IThelp@uoguelph.ca or 519-824-4120 x 58888. Please note that these requests are evaluated on an individual basis. Account data is available up to 30 days after the deletion date.