Communication Emails

University of Guelph (All)

 

From: CCS Communications (ccs@uoguelph.ca)
Sent: Tuesday, October 24th, 2017 11:29 AM
To: 
Subject: Office 365 and Your Version of the Outlook Software

Hello U of G Outlook Desktop User,

CCS (Computing and Communications Services at U of G) wants to inform you that Microsoft is making a change that will impact the ability of certain versions of the Outlook Desktop Client to work with Office 365. This impacts versions of Outlook from 2007 to 2016, and CCS has determined that there are approximately 100 users on campus who will be impacted by this change.

CCS has determined that one of your devices will be impacted. 

Username:    userID@uoguelph.ca

Version:          Outlook Year – Build #

Please note that this does not mean that your copy of the Outlook Desktop Client will stop working. It just means that resolving any future problems will require you to update Outlook. 

The best approach is to update Outlook before October 31st. You can do this yourself by following these steps that can be accessed via the U of G website:

  • Log in to the web version of Gryph Mail (mail.uoguelph.ca). If you are unfamiliar, this is can be accessed through the main University of Guelph web page (uoguelph.ca), selecting the “STUDENTS, FACULTY, STAFF LOGIN” menu item and logging in with your U of G credentials. Then select the GryphMail link under “Tools”.
  • Click on 'Office 365' in the web page header as shown to get to the Office 365 portal page if you are not already there.

  • Find the link for installing Office 365.

  • Click on this link and proceed as directed. This will load the latest version of Microsoft Office 2016, including Word, Excel and Outlook.

Your password will NOT be required for this change to take place. Your account is not going to be deleted if you do not take action. Email will continue to be accessible through a web browser if Outlook stops working.

If you are not comfortable doing this yourself or if you have any questions, please contact the CCS Help Centre at 519-824-4120 x58888, email: 58888help@uoguelph.ca for assistance.

If you are staff or faculty, you can contact your departmental IT staff.

University of Guelph (Undergraduate Students)

 

From: Jyll Weinberg-Martin On Behalf Of Office 365 Project Team
Sent: Friday, August 11th, 2017 1:38 PM
To: 'office365-universityofguelph@listserv.uoguelph.ca'
Subject: Office 365 Tips and Tricks: Documents Made Better@listserv.uoguelph.ca>

Undergraduate Migration to Office 365

Get started with OneDrive – part of your Office 365 tool kit!

Watch this quick Microsoft video that demonstrates OneDrive features, including:

  • Easy document sharing and collaboration
  • Accessing documents from anywhere
  • Editing documents from any device
  • Unlimited document storage

Need help? Contact the CCS Help Centre at 58888help@uoguelph.ca or 519-824-4120 x 58888.

The Office 365 Team | Computing & Communications Services

University of Guelph | 50 Stone Road E | Guelph, ON | N1G 2W1

519-824-4120 Ext. 58888 | 58888help@uoguelph.ca

[uoguelph.ca/office365]uoguelph.ca/office365 | [twitter.com/ccsnews]twitter.com/ccsnews | [facebook.com/CCSUofG]facebook.com/CCSUofG

 

From: Office 365 University of Guelph
Sent: Wednesday, July 19th, 2017 3:18 PM
To: Office 365 University of Guelph
Subject: Office 365 Tips and Tricks: Your Inbox Made Better

Undergraduate Migration to Office 365

Use Office 365 features to easily organize your inbox:

  • Use Sweep to quickly delete unwanted emails
  • Use Clutter to sort low priority messages
  • Store messages in Archive so they don’t crowd your inbox
  • Set up Inbox Rules to automatically perform specific functions on your email messages.

Questions? Visit uoguelph.ca/office365 or contact the CCS Help Centre at 519-824-4120 x58888 or via email at 58888help@uoguelph.ca.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

 

From: Office 365 University of Guelph
Sent: Thursday, July 13th, 2017 12:42 PM
To: Office 365 University of Guelph
Subject: Office 365 Tips and Tricks: Email Attachments Made Better

Undergraduate Migration to Office 365

Watch this quick video showing how to easily edit a document in your Office 365 email.

You no longer have to download, edit, save and reattach: simply edit the document right in your email and hit send!
 
A reminder to all undergraduate students that your access to email should always be via mail.uoguelph.ca.

Questions? Visit uoguelph.ca/office365 or contact the CCS Help Centre at 519-824-4120 x58888 or via email at 58888help@uoguelph.ca.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 University of Guelph
Sent: Tuesday, June 27th, 2017 11:56 AM
To: Office 365 University of Guelph
Subject: Office 365 Tips and Tricks: Mobile Access Made Better 

Undergraduate Migration to Office 365

Download the Outlook Mobile App for the best Office 365 experience on the go!
See the attached double-sided quick guides on configuring iPhone and Android devices.
 
Need help getting set up with Office 365? Here’s where you can find support:

Be wary of phishing scams! U of G will NEVER ask for your password. To verify the validity of this and all other emails from the Office 365 Project Team, please check the Office 365 Communication Emails section of our website. For information on how to recognize a phishing scam, please visit the phishing information on the CCS Information Security website.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 University of Guelph
Sent: Monday, June 19th, 2017 9:09 AM
To: Office 365 University of Guelph
Subject: Welcome to Office 365! Here is what you need to know. 

Undergraduate Migration to Office 365

Hello U of G Undergraduate Students,

The Office 365 migration is complete!

Accessing Your Gryph Mail Through a Web Browser:

Each time you log in to Gryph Mail, you will be presented with a choice of “Gryph Mail – Office 365” or “Legacy Gryph Mail – Google". Office 365 should be your primary choice going forward. You will have limited access your legacy Gryph Mail account (Google) for a period of time, as this can be valuable for validating your migration. However, you will not be receiving any new email in this account.

Accessing Your Gryph Mail from a Mobile Device:

The Outlook Mobile App can be downloaded by following these instructions. This is the preferred (and CCS-supported) option for accessing Gryph Mail on your mobile device and will provide the most seamless Office 365 experience. However, you can also use the native mail app on your device.

Where Are My Calendar, Contacts, Google Drive and iOS Notes files?

Only your email was migrated as part of this migration. If you regularly use your Gryph Mail Calendar, Contacts, Google Drive files or iOS Notes App, you will need to migrate those to Office 365. Our website includes step-by-step instructions on these tasks. The timing is up to you, but consider migrating these items before your return this fall – less stress during those busy first weeks.

Post-Migration Office 365 Support: 

  • The Office 365 website: This is a great resource, with information on features, device configuration, and support.  This includes a Frequently Asked Migration Questions section that may address common concerns.

  • CCS Help Centre: The CCS Help Centre can be reached at 519-824-4120 x 58888 or 58888help@uoguelph.ca, and walk-up help is available at the CCS IT Help Desk on the first floor of the library.

  • Office 365 Information and Support Kiosks: For summer students currently on campus, please visit the IT Help Desk in the library for support. In September, when most students return to campus, we will have kiosks in various buildings to answer questions and provide support for configuring devices, etc.

  • Weekly Support Emails: The Office 365 Project Team will be sending weekly emails with useful tips and tricks. 

  • Microsoft Website: Microsoft product information is easily searchable online, so many of your questions can be answered by a quick Google search. 

Thank you!

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 University of Guelph
Sent: Thursday, June 15th, 2017 9:58 AM
To: Office365-UniversityOfGuelph@listserv.uoguelph.ca
Subject: The Office 365 Migration is This Weekend! 

Undergraduate Migration to Office 365

Hello U of G Undergraduate Students,

We are ready to go! Your email will be migrated this weekend. You will be using your Office 365 Gryph Mail account going forward. Please read the information below to stay informed.

This weekend:

To reduce the risk of error and corruption, please log out of your Gryph Mail by 4:00 p.m. on Friday, June 16. We anticipate starting the migration on Friday at 5:00 p.m. If you need to view email over the weekend, please be sure to check both Gryph Mail accounts - Office 365 and Google/Gmail - as different mail might appear in either account. However, once the migration is complete, all your email will be in Office 365.

Accessing Gryph Mail after the Migration:

Following the migration, you can log into Gryph Mail as you always have (https://mail.uoguelph.ca). You will be presented with a choice of “Gryph Mail – Office 365” or “Legacy Gryph Mail – Google". You will have limited access your legacy Gryph Mail account (Google) for a period of time, as this can be valuable for validating your migration. However, new email will no longer be received at this account.

What you need to do:

  • Your email will be migrated for you, however, if you regularly use your Gryph Mail Calendar, Contacts, Notes, or Google Drive files, you will need to migrate those to Office 365. Our website includes step-by-step instructions on these tasks. The timing is up to you, but consider migrating these items before your return this fall – less stress during those busy first weeks.

  • You should also download the Outlook Mobile App to ensure access to your Office 365 Gryph Mail on your phone. This is the preferred (and CCS-supported) option and will provide the most seamless Office 365 experience. However, you can also use the native Mail app on your device.

Post-Migration Office 365 Support: 

  • The Office 365 website: This is a great resource, with information on features, device configuration, and support.  This includes a Frequently Asked Migration Questions section that may address common concerns.

  • CCS Help Centre: The CCS Help Centre can be reached at 519-824-4120 x 58888 or58888help@uoguelph.ca, and walk-up help is available at the CCS IT Help Desk on the first floor of the library.

  • Office 365 Information and Support Kiosks: For summer students currently on campus, please visit the IT Help Desk in the library for support. In September, when most students return to campus, we will have kiosks in various buildings to answer questions and provide support for configuring devices, etc.

  • Weekly Support Emails: The Office 365 Project Team will be sending weekly emails with useful tips and tricks. 

  • Microsoft Website: Microsoft product information is easily searchable online, so many of your questions can be answered by a quick Google search. 

We will be in touch again on Monday to help you get set up in your new Gryph Mail account.  

Let's do this!  

As always, be wary of phishing scams. U of G will NEVER ask for your password. To verify the validity of this and all other emails from the Office 365 Project Team, please check the Office 365 Communication Emails section of our website.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

 (Note: this email is only relevant to users who had a U of G Office 365 account prior to the migration).

From: Office 365 University of Guelph
Sent: Wednesday, May 31, 2017 4:10 PM
To: CCS-O365-SERVICEUPDATE@LISTSERV.UOGUELPH.CA
Subject: Undergraduate Office 365 Users: Your Access Will Change After the Gryph Mail Migration 

Undergraduate Migration to Office 365

Hello Office 365 user,

You are receiving this email because you have previously signed up for an Office 365 account using your @mail.uoguelph.ca email address. You will no longer be able to access Office 365 using this account after the Gryph Mail Office 365 migration, taking place June 17/18, 2017. This is because you will have a new U of G Office 365 account linked to your new email address (@uoguelph.ca).

If you have files saved in OneDrive under this account, you have already received a notice to back up your OneDrive files in preparation for migration. Your OneDrive files will not be migrated to your new Office 365 account and it is your responsibility to back up your data. Please ensure that this is complete by June 17th, 2017.

https://www.uoguelph.ca/ccs/office365/onedrive-backup

It is also important to note that the way you log in to Office 365 (to activate and use Microsoft Office) will change after the migration. After June 18, 2017, you will need to log in to Office 365 by entering your full @uoguelph.ca email address, which will redirect you to Single Sign-On where you can enter your Central Login ID and password. You will no longer be able to log in to Office 365 using your @mail.uoguelph.ca email address.

Questions? Visit https://www.uoguelph.ca/ccs/office365/onedrive-backup or contact CCS at x58888 or 58888help@uoguelph.ca.

To verify the validity of this and all other emails from the Office 365 Project Team, please check the Office 365 Communication Emails section of our website.  

Thank you.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 University of Guelph
Sent: Wednesday, May 17, 2017 2:41 PM
To: office365-universityofguelph@listserv.uoguelph.ca
Subject: Reminders Regarding the Office 365 Migration on June 17-18 

Undergraduate Migration to Office 365

Hello U of G Undergraduate Students,

A few reminders regarding the upcoming email migration to Office 365 on June 17/18, 2017:

  • When you log in to your email after it has been migrated, you will be presented with a choice of “Gryph Mail – Office 365” or “Gryph Gmail – Google". You will have read-only access to your Google account (no send/receive capabilities) for a period of time to allow you to validate that all your information has been migrated.

  • Your email address will change from @mail.uoguelph.ca to @uoguelph.ca. All email coming to your current @mail.uoguelph.ca will be automatically forwarded to your new account. This forwarding will continue as long as you are a student at U of G.

  • Your email will be migrated for you, however, if you regularly use your Gryph Mail calendar, contacts, and Google Drive files, you will need to migrate those to Office 365. Our website includes step-by-step instructions on these tasks.

  • You should also download the Outlook Mobile App to ensure access to your Office 365 Gryph Mail on your phone.

  • The Office 365 listserv is our main communication channel about the upcoming migration and we ask you to please continue checking over the summer.

Questions? Visit the Office 365 website or contact CCS at x58888 or 58888help@uoguelph.ca, or visit the IT Help Desk on the first floor of McLaughlin Library.

Be wary of phishing scams. To verify the validity of this and all other emails from the Office 365 Project Team, please check the Office 365 Communication Emails section of our website.

Thank you.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

 (Note: this email is only relevant to users who had a U of G Office 365 account prior to the migration).

From: Office 365 University of Guelph
Sent: Wednesday, May 12, 2017 1:45 PM
To: ‘CCS-O365-SERVICEUPDATE@LISTSERV.UOGUELPH.CA’
Subject: OneDrive users: Back up your files before June 17-18 Gryph Mail Migration! @listserv.uoguelph.ca>

Undergraduate Migration to Office 365

Hello OneDrive User,

You are receiving this email because you have previously signed up for an Office 365 account using your @mail.uoguelph.ca email address and are currently using OneDrive cloud storage. You will no longer be able to access Office 365 using this account after the Gryph Mail Office 365 migration, taking place June 17/18, 2017.

During the migration process, a new Office 365 account will be created for you. This account will be associated with your new @uoguelph.ca email address, and will use your Central Login ID and password (Single Sign-on) for authentication. Your OneDrive files will not be migrated to your new Office 365 account and it is your responsibility to back up your data.

In preparation for the migration, you will need to back up the OneDrive files saved under your current account. After the migration is complete, you will then be able to restore this data to your new Office 365 account (@uoguelph.ca)..

We have created instructions on how to back up your OneDrive files, with different options based on the amount of data you have stored.

Questions? Visit https://www.uoguelph.ca/ccs/office365/onedrive-backup or contact CCS at x58888 or 58888help@uoguelph.ca.

Thank you.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: O365 University of Guelph
Sent: Thursday, May 11, 2017 4:19 PM
Subject: New U of G staff: Your email will be migrated to Office 365 this weekend! 

Undergraduate Migration to Office 365

Hello New U of G Staff Member,

You are receiving this message because you are a recent U of G graduate who is beginning a staff appointment and will have your email account migrated THIS WEEKEND to Office 365.

As you know, all U of G undergraduate students will have their Gryph Mail (Google) accounts migrated to Office 365 on June 17-18, 2017. As a new U of G staff member, we understand that you will need to collaborate with colleagues and will require an Office 365 account in advance of this migration. As such, CCS will be migrating your email account to Office 365 over the weekend of May 13/14. The migrations will be begin at 4:30 p.m. on Friday, May 12.

What you need to know:

  • When you log in to your email after it has been migrated, you will be presented with a choice of “Gryph Mail – Office 365” or “Gryph Gmail – Google". You will have read-only access to your Google account (no send/receive capabilities) for a period of time to allow you to validate that all your information has been migrated.

  • Your email address will change from @mail.uoguelph.ca to @uoguelph.ca. All email coming to your current @mail.uoguelph.ca (Google) account will be automatically forwarded to your new Office 365 account (@uoguelph.ca). This forwarding will continue as long as you are a student at U of G.

  • Your email will be migrated for you, however, if you regularly use your Gryph Mail calendar, contacts, and Google Drive files, you will need to migrate those to Office 365. Our website includes step-by-step instructions on these tasks.

  • You should also download the Outlook Mobile App to ensure access to your Office 365 Gryph Mail on your phone.

If you have questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca.

Thank you.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 University of Guelph
Sent: Thursday, May 11, 2017 9:40 AM
Subject: New graduate students: Your email account will be migrated to Office 365 this weekend!

Undergraduate Migration to Office 365

Hello New Graduate Students,

You are receiving this message because you are a new U of G graduate student beginning in the summer term and will have your email account migrated THIS WEEKEND to Office 365.

As you know, all U of G undergraduate students will have their Gryph Mail (Google) accounts migrated to Office 365 on June 17-18, 2017. As a new graduate student, we understand that you will need to collaborate with your professors and fellow graduate students in advance of this migration. As such, CCS will be migrating your email account to Office 365 over the weekend of May 13/14 to enable more seamless collaboration and communication from the start of your graduate studies. The migrations will be begin at 4:30 p.m. on Friday May 12.

What you need to know:

  • When you log in to your email after it has been migrated, you will be presented with a choice of “Gryph Mail – Office 365” or “Gryph Gmail – Google". You will have read-only access to your Google account (no send/receive capabilities) for a period of time to allow you to validate that all your information has been migrated.

  • Your email address will change from @mail.uoguelph.ca to @uoguelph.ca. All email coming to your current @mail.uoguelph.ca (Google) account will be automatically forwarded to your new Office 365 account (@uoguelph.ca). This forwarding will continue as long as you are a student at U of G.

  • Your email will be migrated for you, however, if you regularly use your Gryph Mail calendar, contacts, and Google Drive files, you will need to migrate those to Office 365. Our website includes step-by-step instructions on these tasks.

  • You should also download the Outlook Mobile App to ensure access to your Office 365 Gryph Mail on your phone.

If you have questions or concerns, please contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca.

Thank you.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: O365 University of Guelph [mailto:O365-UOFG@LISTSERV.UOGUELPH.CA] On Behalf Of Office 365 Project Team
Sent: Tuesday, April 4, 2017 10:45 AM
Subject: [O365-UOFG] Office 365 Migration: What You Need to Know! 

Undergraduate Migration to Office 365

Email subject line: Office 365 Migration: What You Need to Know!

The migration to Office 365 is happening this summer and we need YOUR help!

Your email will be migrated automatically from Google (current system) to Office 365 on the weekend of June 17/18. When you log in after the migration, you will be automatically redirected to your new Office 365 email account. Your email address will change from @mail.uoguelph.ca to @uoguelph.ca. All email coming to your current @mail.uoguelph.ca will be automatically forwarded to your new account.

What YOU need to do after the migration:

  • Download the Outlook Mobile App to ensure you receive your U of G email on your mobile device.

  • Manually migrate your Gryph Mail calendar, contacts and Google Drive files to Office 365.

  • Be sure to check your Gryph Mail over the summer leading up to the migration to stay informed.

Please visit the Office 365 Migration Information page to find simple, step-by-step instructions on how to perform these tasks. The timing is up to you, but consider migrating these items before your return this fall – less stress during those busy first weeks.

Please note that you will have read-only access to your current Gryph Mail (Google) account for a period of time - likely until summer 2018.

Questions? Visit the uoguelph.ca/office365 or contact the CCS Help Centre at x58888 or 58888help@uoguelph.ca, or visit the IT Help Desk on the first floor of McLaughlin Library. Please be wary of phishing scams during this time and understand that U of G will NEVER ask for your password. To verify the validity of this and all other emails from the Office 365 Project Team, please check the Office 365 Communication Emails section of our website. For information on how to recognize a phishing scam, please visit the phishing information on the CCS Information Security website.

Thank you.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

 University of Guelph (Staff, Faculty and Graduate Students) 

From: O365 University of Guelph [mailto:O365-UOFG@LISTSERV.UOGUELPH.CA] On Behalf Of Office 365 University of Guelph Sent: Tuesday, April 25th, 2017. 10:37 AM

GryphMail Made Better

Subject: [O365-UOFG] Reminder: Access to Zimbra Turned Off April 30

A reminder that the shut-down date for Zimbra is fast approaching.

On April 30, 2017, U of G's Zimbra license will expire and all access to Zimbra will be turned off.

Please ensure you have all necessary information or data from your Zimbra account and can access it in your Office 365 email account.

When you sign in to your Gryph Mail after April 30, the choice to view your Zimbra inbox will no longer be available. The majority of users will be automatically directed to their inbox. If you have questions or concerns, please contact CCS at x58888 or email us at 58888help@uoguelph.ca.

Thank you for your co-operation.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: O365 University of Guelph [mailto:O365-UOFG@LISTSERV.UOGUELPH.CA] On Behalf Of Office 365 Project Team
Sent: Thursday, March 9, 2017 1:14 PM
Subject: [O365-UOFG] Office 365 Tips and Tricks: Email Templates, Group Communication and More!

Office 365 Tips and Tricks
New tips to improve your productivity and collaboration with Office 365:

Need help with Office 365 or have potential solutions you’d like to share? Visit the uoguelph.ca/office365 or contact the CCS Help Centre at 58888help@uoguelph.ca or x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: O365 University of Guelph [mailto:O365-UOFG@LISTSERV.UOGUELPH.CA] On Behalf Of Office 365 Project Team
Sent: Thursday, January 19, 2017 12:25 PM
Subject: [O365-UOFG] Office 365 Tips and Tricks: Creating Contact Lists

Office 365 Tips and Tricks

Remember to visit the Office 365 Best Practices section for tips and tricks to get the most out of Office 365.

Here are some tips on the best ways to create contact lists:

​
Need help with Office 365 or have potential solutions you’d like to share? Contact your local IT team or the CCS Help Centre at 58888help@uoguelph.ca or x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, November 16, 2016 
Subject: Office 365 Tips and Tricks: Delegates, Searching, Contact Lists and More! 

Office 365 Tips and Tricks

We continue to build our Best Practices web content to help you get the most out of Office 365.
Here are the tips we’ve added this week!

 

Need help with Office 365 or have potential solutions you’d like to share? Contact your local IT team or the CCS Help Centre at 58888help@uoguelph.ca or x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, October 25, 2016 
Subject: Office 365 Tips and Tricks: Accepting Meeting Requests, Attaching Documents, and More! 

Office 365 Tips and Tricks

As CCS continues to provide support to Office 365 users, we have begun to develop some Best Practices – tips on avoiding common issues.
We will continue to share more as they are developed!
 
ü  When receiving a meeting request, avoid “Do Not Send a Response” option
 
ü  Respond to meeting requests from your inbox (not your calendar)
 
ü  Avoid responding to meeting requests from your mobile device
 
ü  Always select “Remove from Calendar” upon receiving a meeting cancellation
 
ü  Modify calendar events from the same device on which you created them
 
ü  Use OneDrive to include an attachment with your calendar invitation
 
ü  Using the desktop version of Outlook? Be sure to use the Office 365 Portal to install Office 2016
 
Need help with Office 365 or have potential solutions you’d like to share? Contact the CCS Help Centre at 58888help@uoguelph.ca or x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Thursday, September 8, 2016 
Subject: Office 365 Tips and Tricks: Calendars Made Better

Office 365 Tips and Tricks

Get the most out of your Office 365 calendar!

 
Questions? Contact your local IT team or the CCS Help Centre at 519-824-4120 x 58888 or via email at 58888help@uoguelph.ca

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 31, 2016 
Subject: Office 365 Tips and Tricks: Your Inbox Made Better

Office 365 Tips and Tricks

Learn to use Office 365 features to easily organize your inbox:

  • Use Sweep to quickly delete unwanted emails
  • Use Clutter to sort low priority messages
  • Store messages in Archive so they don’t crowd your inbox
  • Set up Inbox Rules to automatically perform specific functions on your email messages.

 
Questions? Visit uoguelph.ca/office365, contact your local IT administrator or the CCS Help Centre at x58888 or via email at 58888help@uoguelph.ca.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 24, 2016 
Subject: Office 365 Tips and Tricks: Documents Made Better

Office 365 Tips and Tricks

Get started with OneDrive – part of your Office 365 tool kit!
 
Watch this quick Microsoft video that demonstrates OneDrive features, including:

  • Easy document sharing and collaboration
  • Accessing documents from anywhere
  • Editing documents from any device
  • Unlimited document storage

 
Need help? Contact the CCS Help Centre at 58888help@uoguelph.ca or 519-824-4120 x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 17, 2016 
Subject: Office 365 Tips and Tricks: Email Attachments Made Better

Office 365 Tips and Tricks

Watch this quick video showing how to easily edit a document in your Office 365 email.
You no longer have to download, edit, save and reattach: simply edit the document right in your email and hit send!
 
Questions? Visit uoguelph.ca/office365 or contact the CCS Help Centre at x58888 or via email at 58888help@uoguelph.ca.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 3, 2016 
Subject: Office 365 Tips and Tricks: Mobile Access Made Better

Office 365 Tips and Tricks

Download the Outlook Mobile App for the best Office 365 experience on the go!
See the attached double-sided quick guides on configuring iPhone, Android and Blackberry devices.
 
Need help getting set up with Office 365? Here’s where you can find support:

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, July 27, 2016 
Subject: Office 365 Tips and Tricks: Customization Made Better Office 365 Tips and Tricks

Setting up your Office 365 account?
Check out these quick videos to help you set up your folder shares, calendar shares, signatures and more!
 
Have fun! Customize your email account:

  • Add a profile picture 
  • Pin apps to your navigation bar 
  • Reorganize your app launcher 

Questions? Visit uoguelph.ca/office 365 or contact the CCS Help Centre at x 58888 or 58888help@uoguelph.ca.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Sunday, July 24, 2016 
Subject: The Office 365 migration is complete! Here is what you need to know

Welcome to Office 365. The migration is complete!

Hello Gryph Mail users,  
 
The day is finally here! Here is what you need to know:  
 
Accessing your email through a web browser: 
To log in to Office 365, log into your email as per your usual method (mail.uoguelph.ca). This will take you to the regular Single Sign On page, which will now direct you to Office 365. When you log in, you will be using the Outlook Web App. This is a very intuitive email and calendaring system, and you will likely be able to use it competently right away. Learn how to log in and get started with Office 365 by watching this short video.    
 
Please note that until December 31, 2016, when you sign on, you will also be given the option to access Zimbra (the previous Gryph Mail system). This can be valuable for validating your migration, but please understand that you will not be able to send or receive from within Zimbra.  
 
Accessing your email from a mobile device: 
If you currently have your Gryph Mail set up on your phone, you will need to reconfigure it to point to Office 365. Instructions on how to do this for different devices can be found on the Mobile Device Email Configuration page of the Office 365 website. To avoid potential problems, we strongly recommend that you first remove your Zimbra account before adding your Office 365 account.
 
Accessing your email from a desktop email client: 
Similarly, if you currently use a desktop email client (Outlook, Apple Mail, Thunderbird, etc.), these will also need to be reconfigured to point to your Office 365 email/calendar. Instructions can be found on the Desktop Email Client Configuration page.  We strongly recommend using Outlook as your desktop client, as it is the only CCS-supported mail client. 
 
Set up your Office 365 account and reconfigure any items that were not migrated:  
Set yourself up for success. Set aside some time this week to go through the post-migration set-up instructions. You can also visit our post-migration YouTube play list, where you will find simple 30-second videos to walk you through key post-migration steps.  
 
Can't find what you are looking for? 
First, ensure that you have completed the steps in the pre- and post-migration checklists.  
 
Second, double check the list of items that were (or were not) migrated.  There is a list of Frequently Asked Migration Questions, listing the top questions that you may have about this weekend's migration.
 
Still have questions about the migration? Contact the CCS  Help Centre for support (519-824-4120 x 58888 or 58888help@uoguelph.ca). 
 
Post-migration support and training:  
As you can imagine with any migration of this magnitude, some issues can happen. We have lots of support for you!

  • The Office 365 website (uoguelph.ca/office365) is a great resource, with information on features, benefits, device configuration, desktop client set up, training and support.
  • Your local IT administrator/Managed Desktop team is prepared to provide Office 365 support following the migration.
  • We will have Office 365 Information and Support Kiosks in various buildings on campus (UC, Library, MacKinnon, etc.) during the entire week following the migration. Get help configuring devices and more. Check the kiosk schedule here (under In-Person Support). 
  • The Office 365 Project Team will be sending weekly emails with Office 365 tips and tricks.
  • Microsoft product information is easily searchable online, so many of your questions can be answered by a quick Google search.
  • The CCS Help Centre can be reached at 519-824-4120 x 58888 or 58888help@uoguelph.ca.  
  • Want training? We've got lots.  

We look forward to helping you through this change!  

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, July 19, 2016 
Subject: The Office 365 Migration is this Weekend!

Gryph Mail Made Better

Hello Gryph Mail users,
  
We are ready to go! Your email and calendars will be migrated this weekend. When you log in to your email on Monday morning, you will be using Microsoft Office 365!
  
Migration Information  
To reduce the risk of error and corruption, please log out of your Gryph Mail before you leave for the weekend. We anticipate starting the migration Friday, July 22 at 6:00 pm.   
 
On Monday morning, you can log into Gryph Mail as you always have (mail.uoguelph.ca). You will go to the regular Single Sign On page that you are used to. Once you enter your userID and password, you will be redirected to Office 365.  
 
Please note that until December 31, 2016, when you sign on, you will also be given the option to access Zimbra (the current Gryph Mail system). This can be valuable for validating your migration.  This will be read-only access. 
 
Pre-Migration and Post-Migration Checklists  
To ensure a smooth transition, we ask that you check the pre- and post-migration checklists to record any information of yours that will NOT be migrated (signatures, filters, etc.). You can check this on the Office 365 website or use the attached double-sided checklist. It might be a good idea to set aside time immediately following the migration to set up your Office 365 email account using these checklists.  
 
Post-Migration 365 Support  

  • The Office 365 website (uoguelph.ca/office365) is a great resource, with information on features, benefits, device configuration, desktop client set up, training and support.  
  • Your local IT administrator/Managed Desktop team is prepared to provide Office 365 support following the migration.  
  • We will have Office 365 Information and Support Kiosks in various buildings on campus (UC, Library, MacKinnon and others) during the entire week following the migration. Get help configuring devices and more. See the kiosk schedule here (under “In Person Support”).
  • The Office 365 Project Team will be sending weekly emails with useful tips and tricks.  
  • Microsoft product information is easily searchable online, so many of your questions can be answered by a quick Google search.  
  • The CCS Help Centre can be reached at 519-824-4120 x 58888 or 58888help@uoguelph.ca.  

 
We will be in touch again on Monday to provide day-one instructions.  
 
Let's do this!   


The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, July 12, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Share a workspace without crowding the office. Office 365 Groups provide a shared workspace that simplified team collaboration.

Watch this quick Microsoft video to find out how Office 365 Groups can help you create shared environments for all your U of G team projects.
Book meetings, share files, utilize group conversations and calendars…all you need is an internet connection and your Office 365 apps, and you can get your projects done from anywhere, at any time, on any device.
 
Questions? Email us at office365@uoguelph.ca


The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, July 5, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

The Scheduling Assistant does your work for you! Trouble finding a time for a group meeting? The Office 365 Scheduling Assistant can quickly find a time that works for your entire team.

Do you schedule meetings with multiple attendees?
Visit this Microsoft support page and see how the Office 365 Scheduling Assistant can make this task much easier!
 
Questions? Email us at office365@uoguelph.ca


The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 28, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Storage full? Not anymore! Running out of space in your inbox? With Office 365, you will have 10x more storage with a 50GB mailbox

In addition to 50GB of email storage, you will also have unlimited, secure cloud storage in OneDrive for all your files!
Find out more on the Office 365 Features page of the website.
 
Need some hands-on training before or after the migration? Register today!
 
Questions? Email us at office365@uoguelph.ca


The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 21, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Share documents with anyone and everyone. Unlimited OneDrive cloud storage makes it easy to access your documents on the go and share documents with all your contacts

Just over one month to go!
Have you looked at the pre-migration checklist yet? A few minutes now can save you time down the road.
Get a hands-on first look at Office 365. Visit the training page of the Office 365 website and register today!
 
Questions? Email us at office365@uoguelph.ca.
 
The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 14, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Document editing simplified. Edit email attachments directly in your web browser without having to download and reattach.

Information sessions are filling up fast!
Large group sessions, hand-on sessions and webinars available.
Visit the training page of the Office 365 website to register today.
 
The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 7, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Seamless synchronization in real time. Mac, PC, tablet, or smartphone? Office 365 syncs emails, calendars, contact information, and files across all your devices in real time so you are always up to date

Have you signed up for information/training sessions yet?
Visit uoguelph.ca/office365 and click on “Training” to view upcoming sessions and register today.
Additional sessions will be added this week!
 
The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Migration Team <Office365@uoguelph.ca>
Sent: Tuesday, May 31 2016 
Subject: Take Advantage of On-campus Office 365 Information Sessions
 

Hello Gryph Mail users,

Our email migration date is fast approaching!

U of G staff, faculty, graduate students and anyone with an @uoguelph.ca email address will be migrated to Office 365 over the July 23/24 weekend. When you log in to email on Monday July 25, you will automatically be using Office 365! Your email, folders, contacts and calendars will have been migrated for you.

To help ease any concerns you may have, we have a robust schedule of information sessions in advance of the migration weekend:

  • Large-group information sessions
  • Information webinars
  • Hands-on, first-look information sessions
  • On-line information 

Using email and calendars on Office 365 is very intuitive and straightforward. To get the most out of this innovative platform, we strongly recommend attending at least one information session. We will also have ample hands-on training available following the migration.

To register for information and training sessions, visit the training section of our newly created Office 365 website. 

Questions? Email us at office365@uoguelph.ca.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Migration Team <Office365@uoguelph.ca>
Sent: Tuesday, May 17, 2016 12:16 PM
Subject: Office 365 Migration Dates
 
Hello Gryph Mail users,

Our migration dates have been confirmed!
•    University of Guelph-Humber will be migrated from Zimbra to Office 365 over the weekend of July 9/10.
•    University of Guelph will be migrated from Zimbra to Office 365 over the weekend of July 23/24.

Users will have limited access to email over the migration weekend. Each individual will receive a notification immediately before and after their mailbox is migrated. While their account is being migrated, users should not create or send any email messages. More explicit instructions will be provided closer to the date, and more information can be found at uoguelph.ca/office365. Should there be any changes, we will inform all users accordingly.

There will be information and training sessions throughout the summer. More details about that next week!

Questions? Email us at office365@uoguelph.ca

The Office 365 Team

From: "Office of the CIO" <noreply@uoguelph.ca>
Sent: Tuesday, April 19, 2016 10:00:00 AM
Subject: Office 365: What to do before you leave for the summer!

Gryph Mail Made Better

Hello Gryph Mail users,

Your Gryph Mail will be migrated to Office 365 by the end of July. There are a few quick steps that you can take today to make sure all of your information is accessible after the migration to Office 365 – especially if you are leaving for all or part of the summer.

Please visit the pre-migration information on the CCS Office 365 website to get instructions on how to save the following information that will NOT be migrated:

  • Any FILTERS you have created
  • All of your email SIGNATURES
  • Details of your FOLDER RETENTION PROPERTIES (rules you have set for deleting folder items)
  • Saved SEARCHES
  • FORWARDS to other email addresses

If these are features you currently use and would like to leverage in Office 365, please follow these steps to save them now - it should only take a few minutes.

If you have any questions at any time or require assistance, please contact us at office365@uoguelph.ca. We are happy to help.

The Office 365 Team,
Computing and Communications Services 

From: "Office of the CIO" <office365@uoguelph.ca>
Sent: Thursday, March 24, 2016 11:11:40 AM
Subject: Office 365: Project Update and Pre-migration Planning

From the Office of the Chief Information Officer:

U of G staff, faculty, graduate students and other Gryph Mail users will have their Gryph Mail and calendars migrated to Microsoft Office 365 by July 31, 2016.

Your email, calendar, contacts, tasks and resources will be migrated for you; however some elements such as filters, signatures and saved searches will NOT be migrated. Please review the pre-migration information on our Office 365 Project Page (see below), especially if you are leaving campus for all or part of the summer, so that you can prepare for the migration and know what you will need to manually configure in Office 365 following the migration.

We will keep you informed about this exciting project as it progresses, so be sure to watch for emails from office365@uoguelph.ca! And if you have any questions, please contact us at office365@uoguelph.ca - we are eager to help.

Our Office 365 Project Page can be found by going to the main CCS website, clicking the Projects tab and selecting 'Transition to Office 365'. You will find general project and pre-migration information, as well as useful FAQs. 

Sincerely,
Rebecca Graham
Chief Librarian and Chief Information Officer
University of Guelph

From: "Rebecca Graham - Chief Librarian and CIO" <announce@uoguelph.ca>
Sent: Tuesday, January 26, 2016 12:36:50 PM
Subject: Transition to Office 365

Gryph Mail Users,

We have exciting news about our campus email and calendaring platform!

Over the past year, CCS pursued a substantial discovery process to understand the email, calendaring and collaboration requirements of staff, faculty and graduate students. We received considerable feedback regarding the current tool (Zimbra, a.k.a. Gryph Mail, which has been in use since 2008) along with significant insight into replacement preferences.

After careful consideration and research, we are pleased to announce that the new solution for U of G faculty, staff and graduate students will be Microsoft Office 365. Office 365 addresses many of the important criteria identified by our campus community: ease of use; reliable integration with mobile devices; enhanced security; hosting in a Canadian data centre; unlimited storage; and enhanced collaborative and document sharing capabilities.

Email and calendaring will be the initial focus of the Office 365 implementation, with completion targeted by the end of July 2016. Our campus project will be guided by a steering committee with representation from all stakeholder groups, who will oversee the communication plan to keep you informed throughout the next few months. 

Planning is underway and decisions are being made about the logistics of migrating email and calendar items, the timing and type of support and training we will deliver, when undergraduate students may also be migrated to Office 365, and which additional Office 365 features (e.g., One Drive, SharePoint, Skype, etc.) will be made available, and when.

Details about these important decisions and other aspects of this project will be forthcoming in the next few weeks and will be communicated via email and on our project page at https://www.uoguelph.ca/ccs/projects/office365.

I hope that you will join me in looking forward to Office 365 as our new campus email and calendaring solution with all of the significant benefits it will offer us. If you have questions or comments, please contact the CCS implementation team at Office365@uoguelph.ca.

Sincerely,
Rebecca A. Graham
Chief Information Officer and Chief Librarian
University of Guelph

We have exciting news about our campus email and calendaring platform!

Over the past year, CCS pursued a substantial discovery process to understand the email, calendaring and collaboration requirements of staff, faculty and graduate students. We received considerable feedback regarding the current tool (Zimbra, a.k.a. Gryph Mail, which has been in use since 2008) along with significant insight into replacement preferences. After careful consideration and research, we are pleased to announce that the new solution for U of G faculty, staff and graduate students will be Microsoft Office 365. Office 365 addresses many of the important criteria identified by our campus community: ease of use; reliable integration with mobile devices; enhanced security; hosting in a Canadian data centre; greater storage; and enhanced collaborative and document sharing capabilities.

Email and calendaring will be the initial focus of the Office 365 implementation, with completion targeted by the end of July 2016. Our campus project will be guided by a steering committee with representation from all stakeholder groups, who will oversee the communication plan to keep you informed throughout the next few months. Planning is underway and decisions are being made about the logistics of migrating email and calendar items, the timing and type of support and training we will deliver, when undergraduate students may also be migrated to Office 365, and which additional Office 365 features (e.g., One Drive, SharePoint, Skype, etc.) will be made available, and when.

Details about these important decisions and other aspects of this project will be forthcoming in the next few weeks and will be communicated via email and this project page.

I hope that you will join me in looking forward to Office 365 as our new campus email and calendaring solution with all of the significant benefits it will offer us. If you have questions or comments, please contact the CCS implementation team at Office365@uoguelph.ca.

Sincerely,
Rebecca A. Graham
Chief Information Officer and Chief Librarian University of Guelph

University of Guelph-Humber

From: Office 365 University of Guelph
Sent: Tuesday, April 25, 2017 10:40 AM
To: o365-uofgh@listserv.uoguelph.ca' <o365-uofgh@listserv.uoguelph.ca>
Gryph Mail Made Better

Subject: Reminder: Access to Zimbra Turned Off April 30

Hello University of Guelph-Humber Office 365 Users,

A reminder that the shut-down date for Zimbra is fast approaching.

On April 30, 2017, our Zimbra license will expire and all access to Zimbra will be turned off.

Please ensure you have all necessary information or data from your Zimbra account and can access it in your Office 365 email account.

When you sign in to your Gryph Mail after April 30, the choice to view your Zimbra inbox will no longer be available. The majority of users will be automatically directed to their inbox. If you have questions or concerns, please contact your local IT team or the CCS Help Centre at 519-824-4120 x58888 or 58888help@uoguelph.ca.

Thank you for your co-operation.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, November 16, 2016  
Subject: Office 365 Tips and Tricks: Delegates, Searching, Contact Lists and More!  

Office 365 Tips and Tricks

We continue to build our Best Practices web content to help you get the most out of Office 365.
Here are the tips we’ve added this week!

 

Need help with Office 365 or have potential solutions you’d like to share? Contact your local IT team or the CCS Help Centre at 58888help@uoguelph.ca or x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, October 25, 2016  
Subject: Office 365 Tips and Tricks: Accepting Meeting Requests, Attaching Documents, and More!  

Office 365 Tips and Tricks

As CCS continues to provide support to Office 365 users, we have begun to develop some Best Practices – tips on avoiding common issues.
We will continue to share more as they are developed!
 
ü  When receiving a meeting request, avoid “Do Not Send a Response” option
 
ü  Respond to meeting requests from your inbox (not your calendar)
 
ü  Avoid responding to meeting requests from your mobile device
 
ü  Always select “Remove from Calendar” upon receiving a meeting cancellation
 
ü  Modify calendar events from the same device on which you created them
 
ü  Use OneDrive to include an attachment with your calendar invitation
 
ü  Using the desktop version of Outlook? Be sure to use the Office 365 Portal to install Office 2016
 
Need help with Office 365 or have potential solutions you’d like to share? Contact the CCS Help Centre at 58888help@uoguelph.ca or x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 31, 2016 
Subject: Office 365 Tips and Tricks: Microsoft Word Made Better 

Office 365 Tips and Tricks

Tips for using Microsoft Word as part of Office Online:

  • With Office 365, you have the option of working in the desktop version of Microsoft Word, or in Word Online. See a comparison outlining the benefits of each.
  • To access Word Online, open the App Launcher from your Office 365 Gryph Mail account and click on Word.
  • Word Online allows you to work on a document from any device with a web browser.
  • When working in Word Online, multiple authors can work on a document simultaneously, and you can collaborate in real time.
  • Want to track your edits? Use the Reading View in Word Online or access more advanced functionality in the desktop version of Microsoft Word.
  • Saving made easy – Word Online automatically saves your work to OneDrive.

 
Questions? Visit uoguelph.ca/office365 or contact your local IT team or the CCS Help Centre at 58888help@uoguelph.ca or 519-824-4120 x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 24, 2016 
Subject: Office 365 Tips and Tricks: Calendars Made Better 

Office 365 Tips and Tricks

Get the most out of your Office 365 calendar!
 

 
Questions? Contact your local IT team or the CCS Help Centre at 519-824-4120 x 58888 or via email at 58888help@uoguelph.ca

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 17, 2016 
Subject: Office 365 Tips and Tricks: Your Inbox Made Better 

Office 365 Tips and Tricks

Learn to use Office 365 features to easily organize your inbox:

  • Use Sweep to quickly delete unwanted emails
  • Use Clutter to sort low priority messages
  • Store messages in Archive so they don’t crowd your inbox
  • Set up Inbox Rules to automatically perform specific functions on your email messages.

Questions? Contact your local IT team or the CCS Help Centre at 519-824-4120 x 58888 or via email at 58888help@uoguelph.ca

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, August 3, 2016 
Subject: Office 365 Tips and Tricks: Documents Made Better 

Office 365 Tips and Tricks

Get started with OneDrive – part of your Office 365 tool kit!
 
Watch this quick Microsoft video that demonstrates OneDrive features, including:

  • Easy document sharing and collaboration
  • Accessing documents from anywhere
  • Editing documents from any device
  • Unlimited document storage

Need help? Contact your local IT team or the CCS Help Centre at 58888help@uoguelph.ca or
519-824-4120 x 58888.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, July 27, 2016 
Subject: Office 365 Tips and Tricks: Email Attachments Made Better

Office 365 Tips and Tricks

Watch this quick video showing how to easily edit a document in your Office 365 email.
You no longer have to download, edit, save and reattach: simply edit the document right in your email and hit send!
 
Questions? Visit uoguelph.ca/office365 or contact the CCS Help Centre at x58888 or via email at 58888help@uoguelph.ca.

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Wednesday, July 20, 2016 
Subject: Office 365 Tips and Tricks!

Office 365 Tips and Tricks

Download the Outlook Mobile App for the best Office 365 experience on the go!
See the attached double-sided quick guides on configuring iPhone, Android and Blackberry devices.
 
Need help getting set up? Here’s where you can find support:

The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, July 5, 2016 
Subject: The University of Guelph-Humber Office 365 migration is this weekend

Gryph Mail Made Better

Hello University of Guelph-Humber Gryph Mail users,  
 
We are ready to go!  
 
Your email and calendars will be migrated this weekend. When you log in to your email on Monday morning, you will be using Microsoft Office 365!  
 
Migration Information  
To reduce the risk of error and corruption, please log out of your Gryph Mail before you leave for the weekend. We anticipate starting the migration Friday July 8 at 6:00 pm.  
 
On Monday morning, you can log into Gryph Mail as you always have (mail.uoguelph.ca). You will go to the regular Single Sign On page that you are used to. Once you enter your userid and password you will be redirected to Office 365.  
 
Please note that until December 31, 2016, when you sign on, you will also be given the option to access Zimbra (the current Gryph Mail system). This can be valuable for validating your migration.  
 
Pre-Migration and Post-Migration Checklists  
To ensure a smooth transition, we ask that you check the pre- and post-migration checklists to record any information that will NOT be migrated (signatures, filters, etc.). You can check this on the Office 365 website or use the attached checklist. It might be a good idea to set aside time immediately following the migration to set up your Office 365 email account using these checklists.  
 
Post-Migration 365 Support  

  • Your U of GH IT team has worked extremely hard over the past few months to become super users of Office 365, and are well equipped to provide the support you need. They will be available throughout the migration. Contact them through your normal processes: 
    • Go to the IT support on the 4th floor (GH401) 
    • Phone Ext. 6242 (Rick Thomson) or Ext. 6243 (Mathan Shan) 
    • Email acts@guelphhumber.ca (Academic & Campus Technology Services) 
  • Members of the CCS Office 365 Project Team will be on site at the University of Guelph-Humber on July 11 (9:30-12:30pm in GH301) to provide support and July 12 to provide post-migration support and training (two sessions 10-12pm / 1-3pm in GH321).  
  • The Office 365 Project Team will be sending weekly emails with Office 365 tips and tricks.  
  • The Office 365 website (uoguelph.ca/office365) is a great resource, with information on features, benefits, device configuration, desktop client set up, training and support.  
  • Microsoft product information is easily searchable online, so many of your questions can be answered by a quick Google search.  
  • The CCS Help Centre can be reached at 519-824-4120 x 58888 or 58888help@uoguelph.ca.  

 
We will be in touch again next Monday to give you day-one instructions.  
 
Let's do this!  
 
The Office 365 Project Team
office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 28, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Storage full? Not anymore! Running out of space in your inbox? With Office 365, you will have 10x more storage with a 50GB mailbox

In addition to 50GB of email storage, you will also have unlimited, secure cloud storage in OneDrive for all your files!
Find out more on the Office 365 Features page of the website.

Questions? Email us at office365@uoguelph.ca
 
The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 21, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Share documents with anyone and everyone. Unlimited OneDrive cloud storage makes it easy to access your documents on the go and share documents with all your contacts

Less than one month to go!
Have you looked at the pre-migration checklist yet? A few minutes now can save you time down the road.
Visit the Office 365 website anytime for information, FAQs, training and support.
 
Questions? Email us at office365@uoguelph.ca.
 
The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 14, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Document editing simplified. Edit email attachments directly in your web browser without having to download and reattach.

Office 365 webinars: learn what you need to know from the comfort of your own desk!
Visit the training page of the Office 365 website and register for a webinar today.
 
The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Project Team <Office365@uoguelph.ca>
Sent: Tuesday, June 7, 2016 
Subject: Gryph Mail Migration: Office 365 Feature of the Week

Seamless synchronization in real time. Mac, PC, tablet, or smartphone? Office 365 syncs emails, calendars, contact information, and files across all your devices in real time so you are always up to date

University of Guelph-Humber migration date is fast approaching on July 9/10!
Visit the Office 365 website for webinars, online resources and pre-migration information: uoguelph.ca/office365
 
Questions? Email us at office365@uoguelph.ca
 
The Office 365 Team
Computing and Communications Services (CCS)
Office of the CIO/Chief Librarian
University of Guelph
Guelph, Ontario, N1G 2W1
Website: uoguelph.ca/office365
Email: office365@uoguelph.ca

From: Office 365 Migration Team <Office365@uoguelph.ca>
Sent: Tuesday, May 17, 2016 12:16 PM
Subject: Office 365 Migration Dates
 
Hello Gryph Mail users,

Our migration dates have been confirmed!
•    University of Guelph-Humber will be migrated from Zimbra to Office 365 over the weekend of July 9/10.
•    University of Guelph will be migrated from Zimbra to Office 365 over the weekend of July 23/24.

Users will have limited access to email over the migration weekend. Each individual will receive a notification immediately before and after their mailbox is migrated. While their account is being migrated, users should not create or send any email messages. More explicit instructions will be provided closer to the date, and more information can be found at uoguelph.ca/office365. Should there be any changes, we will inform all users accordingly.

There will be information and training sessions throughout the summer. More details about that next week!

Questions? Email us at office365@uoguelph.ca

The Office 365 Team

From: "Office of the CIO" <noreply@uoguelph.ca>
Sent: Tuesday, April 19, 2016 10:00:00 AM
Subject: Office 365: What to do before you leave for the summer!

Gryph Mail Made Better

Hello Gryph Mail users,

Your Gryph Mail will be migrated to Office 365 by the end of July. There are a few quick steps that you can take today to make sure all of your information is accessible after the migration to Office 365 – especially if you are leaving for all or part of the summer.

Please visit the pre-migration information on the CCS Office 365 website to get instructions on how to save the following information that will NOT be migrated:

  • Any FILTERS you have created
  • All of your email SIGNATURES
  • Details of your FOLDER RETENTION PROPERTIES (rules you have set for deleting folder items)
  • Saved SEARCHES
  • FORWARDS to other email addresses

If these are features you currently use and would like to leverage in Office 365, please follow these steps to save them now - it should only take a few minutes.

If you have any questions at any time or require assistance, please contact us at office365@uoguelph.ca. We are happy to help.

The Office 365 Team,
Computing and Communications Services 

From: "Office of the CIO" <office365@uoguelph.ca>
Sent: Thursday, March 24, 2016 11:11:40 AM
Subject: Office 365: Project Update and Pre-migration Planning

From the Office of the Chief Information Officer:

U of G staff, faculty, graduate students and other Gryph Mail users will have their Gryph Mail and calendars migrated to Microsoft Office 365 by July 31, 2016.

Your email, calendar, contacts, tasks and resources will be migrated for you; however some elements such as filters, signatures and saved searches will NOT be migrated. Please review the pre-migration information on our Office 365 Project Page (see below), especially if you are leaving campus for all or part of the summer, so that you can prepare for the migration and know what you will need to manually configure in Office 365 following the migration.

We will keep you informed about this exciting project as it progresses, so be sure to watch for emails from office365@uoguelph.ca! And if you have any questions, please contact us at office365@uoguelph.ca - we are eager to help.

Our Office 365 Project Page can be found by going to the main CCS website, clicking the Projects tab and selecting 'Transition to Office 365'. You will find general project and pre-migration information, as well as useful FAQs. 

Sincerely,
Rebecca Graham
Chief Librarian and Chief Information Officer
University of Guelph

From: "Rebecca Graham - Chief Librarian and CIO" <announce@uoguelph.ca>
Sent: Tuesday, January 26, 2016 12:36:50 PM
Subject: Transition to Office 365

Gryph Mail Users,

We have exciting news about our campus email and calendaring platform!

Over the past year, CCS pursued a substantial discovery process to understand the email, calendaring and collaboration requirements of staff, faculty and graduate students. We received considerable feedback regarding the current tool (Zimbra, a.k.a. Gryph Mail, which has been in use since 2008) along with significant insight into replacement preferences.

After careful consideration and research, we are pleased to announce that the new solution for U of G faculty, staff and graduate students will be Microsoft Office 365. Office 365 addresses many of the important criteria identified by our campus community: ease of use; reliable integration with mobile devices; enhanced security; hosting in a Canadian data centre; unlimited storage; and enhanced collaborative and document sharing capabilities.

Email and calendaring will be the initial focus of the Office 365 implementation, with completion targeted by the end of July 2016. Our campus project will be guided by a steering committee with representation from all stakeholder groups, who will oversee the communication plan to keep you informed throughout the next few months. 

Planning is underway and decisions are being made about the logistics of migrating email and calendar items, the timing and type of support and training we will deliver, when undergraduate students may also be migrated to Office 365, and which additional Office 365 features (e.g., One Drive, SharePoint, Skype, etc.) will be made available, and when.

Details about these important decisions and other aspects of this project will be forthcoming in the next few weeks and will be communicated via email and on our project page at https://www.uoguelph.ca/ccs/projects/office365.

I hope that you will join me in looking forward to Office 365 as our new campus email and calendaring solution with all of the significant benefits it will offer us. If you have questions or comments, please contact the CCS implementation team at Office365@uoguelph.ca.

Sincerely,
Rebecca A. Graham
Chief Information Officer and Chief Librarian
University of Guelph

We have exciting news about our campus email and calendaring platform!

Over the past year, CCS pursued a substantial discovery process to understand the email, calendaring and collaboration requirements of staff, faculty and graduate students. We received considerable feedback regarding the current tool (Zimbra, a.k.a. Gryph Mail, which has been in use since 2008) along with significant insight into replacement preferences. After careful consideration and research, we are pleased to announce that the new solution for U of G faculty, staff and graduate students will be Microsoft Office 365. Office 365 addresses many of the important criteria identified by our campus community: ease of use; reliable integration with mobile devices; enhanced security; hosting in a Canadian data centre; greater storage; and enhanced collaborative and document sharing capabilities.

Email and calendaring will be the initial focus of the Office 365 implementation, with completion targeted by the end of July 2016. Our campus project will be guided by a steering committee with representation from all stakeholder groups, who will oversee the communication plan to keep you informed throughout the next few months. Planning is underway and decisions are being made about the logistics of migrating email and calendar items, the timing and type of support and training we will deliver, when undergraduate students may also be migrated to Office 365, and which additional Office 365 features (e.g., One Drive, SharePoint, Skype, etc.) will be made available, and when.

Details about these important decisions and other aspects of this project will be forthcoming in the next few weeks and will be communicated via email and this project page.

I hope that you will join me in looking forward to Office 365 as our new campus email and calendaring solution with all of the significant benefits it will offer us. If you have questions or comments, please contact the CCS implementation team at Office365@uoguelph.ca.

Sincerely,
Rebecca A. Graham
Chief Information Officer and Chief Librarian University of Guelph

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