Request Service [11]
Get Support [12]
Managed Servers [13] installs, configures, maintains and monitors operating systems and servers.
A server computer provides resources to a number of other desktop or portable computers. For departments and groups, the server typically provides website hosting services (that is, a web site) and file storage (that is, a central file repository).
For more information see Benefits of Using Managed Servers [14] and Press Release [15].
Cost:
Virtual Machine Unit (2GB memory, 40GB HD) - $300/ VMU/year.
Resources |
Annual Charge* |
---|---|
1 VMU |
$300 |
2 VMU |
$600 |
3 VMU |
$900 |
4 VMU |
$1,200 |
*Note: This annual charge included Operational Systems (OS) Data Center Licensing Fee for Redhat Enterprise Linux 7 as well as Windows 2012 and 2016.
Managed Servers Operation System Life Cycle Dates
Operation System (OS) | End of Life (vendor) |
End of Support (vendor/CCS) |
Windows 2008 Servers | January 13, 2015 | January 14, 2020 (extended) |
Windows 2012 Servers | January 9, 2018 | January 10, 2023 |
Windows 2016 Servers | January 11, 2022 | January 11, 2027 |
RedHat Enterprise Linux 6 | May 1, 2016 | November 30, 2020 |
RedHat Enterprise Linux 7 | November 30, 2019 | July 1, 2024 |
RedHat Enterprise Linux 8 | May 31, 2024 | May 31, 2029 |
If you need help or have questions about the service, please email us at IThelp@uoguelph.ca or check our CCS Help Services page for more ways to contact us:
- CCS Help Services [16]
There may be scheduled maintenance or a service issue occurring. Please refer to CCS System Status Page for more information:
Item | Expectation |
---|---|
Service availability | 24/7 except for scheduled maintenance [18] periods. |
Service requests and server problems | Response times vary, however we will do our best to help as quickly as possible. |
Complete the online Managed Servers Order Form [11]. Typically, the server will be available within two business days.