It is very important that you follow the best practices to maintain your quota. Check your Gryph Mail quota regularly!
Gryph Mail Quota
University of Guelph mailboxes in Office 365 have 50 GB of storage space. To check how much of your mailbox quota has been used, follow the instructions below:
How to check your Gryph Mail quota: |
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What will happen if I go over my Quota?
As the amount of the email quota you are using rises, there are three thresholds of usage where Gryph Mail (Outlook & OWA) will warn you that your quota is getting close to being filled. It's only when you reach the last one that you can't receive any more mail. The three levels are:
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Warning: Exchange will send you an e-mail telling you that your mailbox is almost full, and asking you to reduce your mailbox size.
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No send: at the next level, you will be unable to send any messages, but you can still receive mail. Again, you will receive messages from Exchange telling you what is happening.
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No send or receive: finally, as well as being unable to send messages, you will also be unable to receive them. Anyone trying to mail you will have their mail returned as ‘undeliverable’. Exchange will send you messages saying that your account has been ‘closed’: this does not mean you can’t log in and read or delete messages, it just means that you can’t send or receive mail.
What do I do if I receive a quota limit warning in Gryph Mail?
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Archive your email by moving email to the Archive folder.
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Delete email from Trash and Sent folders
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Delete old email with large attachments that are no longer needed.
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To effectively find large messages, click on the 'Advanced Find' menu item and search for large files. This approach can very quickly identify unwanted and redundant messages that are contributing significantly to storage consumption.
What can I do so that I won't go over quota?
Gryph Mail powered by Microsoft Outlook 365 is a cloud hosted email service. Microsoft Office 365 provides the ability to retrieve emails up to 120 days after they have been deleted. Note that Office 365 email accounts are not backed up by Computing and Communications Services (CCS).
All Gryph Mail users should understand the quota limits and follow these best practices to manage their quota.
- Set up Outlook to archive old emails automatically [2].
Weekly
- Clean out your Inbox to remain comfortably within your quota
Monthly
What contributes to my quota?
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The contents of Gryph Mail powered by Office 365, including:
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inbox folder
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drafts folder
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sent items folder,
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deleted items folder,
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any other mail folder that is not saved to your local hard drive
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What does not contribute to my quota?
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the Archive folder
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mail folders saved to your local hard drive