About ResNet

ResNet is the residence internet service provided by Computing and Communications Services (CCS).  ResNet network access is available in most residences.

PLEASE NOTE: The use of personal wireless routers in residences is PROHIBITED as they interfere with the signal of the University provided access points. 

Wireless printers MUST be connected via a hard wire connection to your laptop or computer.

For devices like gaming consoles and smart TV's, please see our Unsupported Devices web page for more information about connecting to the network. 

There’s a lot of information on wired and wireless connections at the university. Your residence room provides you with wired and wireless connectivity to U of G’s network. Depending on your room, either data jacks on the wall or an access point can be used to connect devices that require a physical connection. Please visit our Getting Connected page for more information on using a wired connection.

If you have an access point in your room, you will find 5 ports at the bottom. Please be aware that only ports LAN2 and LAN3 can be used to connect to ResNet. All other ports are for administrative purposes only and will not connect your device to the network. 

Get Connected

Where is ResNet Available?

Our wireless network 'uog-wifi-secure' is available in rooms in the following residences:

  • East Residence
  • East Village
  • Johnston Hall
  • Lambton Hall
  • Lennox-Addington Hall
  • Maids Hall
  • Mills Hall
  • South Halls
  • Watson Hall

Note: If your computer does not support WiFi or if you prefer to use a wired connection, wired connections are also available in all residence rooms. 

The cost varies depending on the situation.

Situation  Cost
Students in the North, South, East, and Central campus residences No additional cost; it is included in the residence fees
Residents in Family Housing and West residences

A one-time activation fee of $15 plus a subscription fee of $108.91 per semester

Contact Family Housing Office to request the service and make payment

Hostel Residents Contact Student Housing Services
Conference Guests Contact the conference organizer

Note: For wired connections, you must provide your own Ethernet cable. Because port location can vary, you should either bring a long cable (25-50 feet) or wait until you know the length of cable that you need then purchase it from a local vendor.

Policies​

Support

If you need help or have questions about the service please use one of the following methods for contacting CCS Help:

  • Email us at 58888help@uoguelph.ca
  • Phone us at 519-824-4120 Ext. 58888
  • Visit us at the IT Help Desk in the library