Getting Connected to Residence Internet (ResNet)

This page is all about getting connected to ResNet. To get started, make sure you have everything you need to connectYou will need to click the following link to find out how to connect if you live in the West Residence.

PLEASE NOTE: The use of personal wireless routers in residences is PROHIBITED as they interfere with the signal of the University provided access points.

Wireless printers MUST be connected via a hard wire connection if they do not support the secure WPA2 protocol and can safely connect to the uog-wifi-secure network.

To check if a device is unsupported on our network you can go to our Unsupported Devices web page.

Which type of connection are you trying to access?

Wired Connection

Wireless Connection

What You Need to Connect to ResNet

Steps to get Connected - Wired

  • Ethernet Cable
    • To connect via a hard wire connection, you're going to need an ethernet cable. You probably have one lying around your house, but if not you can get them from any major electronics store or the Bookstore here on campus (just make sure it's long enough to reach your computer/desk!). 
  • Ethernet Port
    • Your computer or device will need an ethernet port to plug your cable into. If your device does not have an ethernet port, see information on Adapters.

1. First, plug one end of the Ethernet Cable into the port on the wall in your residence. Note: if you have a phone, it needs to be plugged into LAN 5 (marked in the diagram as 5 do not use). 

  • In some cases you will have an Access Point that the ethernet cable can be plugged into either of the ports pointed to by the green arrows marked with the '4'

Access Point with arrows pointing to LAN3 and LAN2

  • In other cases you will have an ethernet jack.

Ethernet jack in residence

2. Then, plug the other end of the Ethernet Cable into the Ethernet port on your computer

​​Ethernet cable plugging into ethernet port

3. Now all you need to do to get connected is sign in using your University of Guelph Central Login ID and password. To get the page to login, you will need to:

  • Open up a Web Browser such as Google Chrome or Mozilla Firefox
  • Once you have your browser open, you may be automatically redirected to the login page to sign in.
    • If not, you can try to navigate to any of your favourite sites! 
    • After navigating to the website, it should redirect you to the login page.
  • Now all you need to do is sign in to the page with your University of Guelph Central Login ID and password (same login as WebAdvisor and GryphMail).
  • You are now connected to ResNet!

Steps to get Connected - Wireless

  1. ​​WPA2 Capabilities 
    • ​​To connect to our wireless network you will need a device that supports WPA2 connections.
      • Most modern computers and mobile devices (less than 4 years old) have this capability. Older devices or those that do not support the WPA2 secure wireless protocol will need to be connected via ethernet cable.
  2. Use the JoinNow Tool
  • To connect to ResNet Wireless you will need a device that supports WPA2 enterprise method which is supported by almost any laptop or cell phone. 
    • Our JoinNow Tool is a program that you can download to easily access our uog-wifi-secure. To download the JoinNow Tool please visit our Secure Wireless Webpage
  1. Check you have Internet Access

  • Simply open a web browser (ie. Chrome, Firefox, Safari) and try and visit some of your favorite websites to ensure you have full internet access.

A Computer with a Supported Operating System

  • Windows: We support Windows 7 and higher, any previous versions are best-effort.
  • Mac: We offer full support for most newer versions of OSX. Very old versions are best-effort.
  • Linux: We offer best-effort support for Linux operating systems.

​A Central Login ID and password

  • The login for wired and wireless connections are the same login as other U of G services (GryphMail, powered by Office 365, WebAdvisor, Courselink). If you do not have your Central Login ID you can contact us.
  • Need to connect multiple devices? See our page on Connecting Multiple Devices.

As always, if you have any questions or concerns about ResNet you can contact us.