Software Distribution

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To learn more about Software Distribution at the University of Guelph, please visit our getting started page for information on licensing agreements accessible software, and more. The University distributes software for a wide variety of applications as well as facilitating the purchase of software from third-party vendors Kivuto and Microsoft.

Accessibility to individual software is based on a user’s designation at the University (i.e. Student, Staff, Faculty, Sponsored, etc.). Please note that a student designation will serve as a primary desgination, which will restrict many different products from being purchased. 

Service Expectations

The software distribution system is available 24/7 except during scheduled maintenance periods.

Documentation and Training

If you cannot access the service:

  1. Check the CCS Scheduled Maintenance Calendar.
  2. Check the CCS Service Updates Broadcast.
  3. Contact the CCS Help Centre.

For instructions on using the Software Distribution Site, refer to the Software Distribution System User Guide.

For questions or issues relating to Personal Use Software, contact Kivuto at support@kivuto.com. CCS cannot provide assistance for personal software.

Documentation and Training

See internal Knowledge Base articles containing the keyword: SOFTWARE DISTRIBUTION

Support or Help

If you need help or have questions about the service please use one of the following methods for contacting CCS Help:

  • Email us at 58888help@uoguelph.ca
  • Phone us at 519-824-4120 ext. 58888
  • Visit us at the IT Help Desk in the library  

Frequently Asked Questions

Costs and Purchase Related Items

See: CCS Software Distribution Site.

For personal use software, payment can be made by credit card or Pay Pal.

For institutional use only software, payment can be made by credit card, Pay Pal, or University Billing Code.
 
Note: All sales are final; there are no refunds or exchanges.

Who is eligible to use this service?

Faculty
Staff
Students

Service Availability

The software distribution system is available 24/7 except during pre-announced maintenance windows.

How Do I Request or Access this Service?

You do not need to submit a request to acquire software.

To acquire software, browse to the CCS Software Distribution Site. After reading the notices, click Start Shopping then log in using your Central Login Account.