SSL Certificate Administration Service

Server authentication keeps online transactions private while they travel across the public Internet. It is implemented using Secure Sockets Layer (SSL) Certificate technology.

Service details

CCS Provides SSL Certificate Administration Service through a partnership with DigiCert.

The Certificate on your web server verifies to users that they are securely communicating with your web site or application.
An SSL Certificate protects online information in three ways:

  • The SSL Certificate allows the encryption of sensitive information during online transactions.
  • Each SSL Certificate is a unique credential that identifies the certificate owner.
  • The issuing authority (that is, DigiCert) authenticates the identity of the certificate before it is issued.

The reasons for wanting this service can be found in http://products.secureserver.net/SSLMarketingGuide.pdf .

If you have questions about this service, contact CCS.SSLCertificates@uoguelph.ca .

Cost of service:

$166 per year. Certificates can be purchased for either 1 or 2 years.

If the certificate is not active or expires (the website will have a pop up message stating that the certificate is invalid), contact the CCS Help Centre.

If you need help or have questions about the service please use one of the following methods for contacting CCS Help:

  • Email us at IThelp@uoguelph.ca
  • Phone us at 519-824-4120 Ext. 58888
  • Visit us at the IT Help Desk in the library  

Departmental IT Administrators can request an SSL Certificate during regular business hours using our online request form. You can expect your certificate to be issued within 3 business days. SSL certificates expire, typically after one year, and must be renewed. CCS will remind you that your certificate is due for renewal but it is the client's responsibility to request certificate renewal through the online request form.

For service level details, refer to the SSL Certificate Service Level Agreement (SLA) .

To request this service:

  1. Generate a CSR on your server, then test the CSR.
  2. Determine the application and version that will be using this certificate (for example Apache, Microsoft IIS, Oracle).
  3. Complete the online SSL Certificate form.

Note: Paste the contents from Step 2 into the CSR field of the form.

The certificate will be available within 3 business days.

To confirm the presence of the certificate vary from browser to browser.