SSL Certificate Administration Service

Server authentication keeps online transactions private while they travel across the public Internet. It is implemented using Secure Sockets Layer (SSL) Certificate technology.

Service details

CCS Provides SSL Certificate Administration Service through a partnership with Entrust Datacard.

The Certificate on your web server verifies to users that they are securely communicating with your web site or application.
An SSL Certificate protects online information in three ways:

  • The SSL Certificate allows the encryption of sensitive information during online transactions.
  • Each SSL Certificate is a unique credential that identifies the certificate owner.
  • The issuing authority (that is, Entrust) authenticates the identity of the certificate before it is issued.

The reasons for wanting this service can be found in http://products.secureserver.net/SSLMarketingGuide.pdf .

If you have questions about this service, contact CCS.SSLCertificates@uoguelph.ca .

Cost of service:

$166 per year. Certificates can be purchased for either 1 or 2 years.

If the certificate is not active or expires (the website will have a pop up message stating that the certificate is invalid), contact the CCS Help Centre.

If you need help or have questions about the service, please email us at IThelp@uoguelph.ca or check our CCS Help Services page for more ways to contact us:

There may be scheduled maintenance or a service issue occurring. Please refer to CCS System Status Page for more information:

Departmental IT Administrators can request an SSL Certificate during regular business hours using our online request form. You can expect your certificate to be issued within 3 business days. SSL certificates expire, typically after one year, and must be renewed. CCS will remind you that your certificate is due for renewal but it is the client's responsibility to request certificate renewal through the online request form.

For service level details, refer to the SSL Certificate Service Level Agreement (SLA) .

To request this service:

  1. Determine the application and version that will be using this certificate (for example Apache, Microsoft IIS, Oracle).
  2. Generate a CSR on your server for the specific OS/server
  3. Complete the online SSL Certificate form.

Note: Paste the contents from Step 2 into the CSR field of the form or attach to Footprints ticket created after form is submitted.

The certificate will be available within 3 business days.

To confirm the presence of the certificate check with browser or online certificate checker.