Web Access Management (SSO and Federation)

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Web Access Management (WAM) validates access to web resources such as websites, web applications, and web-based services.

WAM can validate a single domain (for example, uoguelph.ca), multiple domains (for example, uoguelph.ca and resources.xyz), and an entire federation (for example the Canadian Access Federation run jointly by CUCCIO and Canarie). The latter case is sometimes referred to as Federated Access Management (FAM). Single Sign-On is one of the services offered as part of Web Access management

Web Access Management protects web resources and data from unauthorized use in three ways:

  • Authentication (that is, validating a user's credentials),
  • Authorization (that is, determining whether the validated user is entitled to the requested resources), and
  • Auditing (that is, keeping a record of all unauthorized access attempts and policy changes).

Service Expectations

Item Expectation
Service availability 24x7 except during scheduled maintenance periods.
Service requests and problems Response times vary.

Support or Help

If you need help or have questions about the service please use one of the following methods for contacting CCS for assistance:

Frequently Asked Questions

If you cannot access the server:

  1. Check the CCS Scheduled Maintenance Calendar.
  2. Check the CCS Service Updates Broadcast.
  3. Contact the CCS Help Centre.

For specific information about issues related to this service, review frequently asked questions (FAQs)

Costs and Purchase Related Items

There is no charge for this service.

Who is eligible to use this service?


Departments, organizations, and groups that provide web services.

How Do I Request or Access this Service?

To request this service, contact the CCS Help Centre. You will be contacted within 5 business days to discuss the details.