Wireless Service (Internet)

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The University of Guelph Wireless Network Service is available in various locations around campus and allows users to seamlessly check their email, surf the web and access the network without plugging in cables. You simply need a laptop (available for loan while in the Library) or mobile device with a Wi-Fi compatible 802.11a/g/n wireless network card and a Central Login Account. Guests on campus can acquire free temporary wireless access by obtaining a U of G Guest Access Account.

The use of personal wireless routers in residences is prohibited, as they interfere with the signal of the University provided access points.

For more information on these services, visit our Secure Wireless, Guest Wireless, or Eduroam pages.

Wi-Fi service is available in buildings and common areas that are identified with these signs:

 wireless hotspotbuilding wireless

To determine specific locations, also known as hotspots, see Wireless Coverage Areas.

Because a wireless system uses radio signals, the connection may not be as reliable as a wired connection

Service Expectations

The service is available 24 X 7 except during scheduled maintenance or unplanned service interruptions.  Check CCS Service Updates on the CCS website for announcements regarding service interruptions.

Users of the service should review the Wireless Local Area Network Policy.

Support or Help

If you need help or have questions about the service please use one of the following methods for contacting CCS for assistance:

Costs and Purchase Related Items

There is no charge to use the University of Guelph wireless network if you already have a Central Login account. Guests on campus can access the wireless network as long as they have acquired a U of G Guest Access account.

Who is eligible to use this service?

  • Faculty

  • Guests

  • Instructors

  • Staff

  • Students

 
Details: Most groups are eligible for this service:

How Do I Request or Access this Service?

University of Guelph offers three options for On-Campus Wireless, with guides for Windows, Mac OSX and smartphones:

  1. Secure wireless network uog-wifi-secure (recommended)
  2. Guest Wireless uog-guest
  3. Eduroam

Guests on campus can access the wireless network as long as they have acquired a U of G Guest Access account.

Use of this service is subject to the Wireless Local Area Network Policy. Ensure that all Windows critical updates are installed and that appropriate anti-virus software is installed and up to date.

Note: If you are a local network administrator who wants wireless connectivity in your building, contact the Computing and Communications Services (CCS) Help Centre.