FootPrints can be used for tracking issues, service requests, or work orders. It is useful for maintaining a help desk or call centre.
FootPrints users in different locations can collaborate, communicate, organize tasks, and share documents. For other features, refer to FootPrints Features.
FootPrints is used by the CCS Help Centre to track its issues and to host its Knowledge Base. For additional information, refer to the software vendor’s website at http://www.footprintsservicedesk.com/
There is a one-time licensing fee for each project. There are two types of licenses:
- Fixed licenses (that is, dedicated to a single person) cost $1055.00 each.
- Concurrent licenses (that is, shared by multiple people) cost $2295.00 each.
You must purchase at least one fixed license. Thereafter, you must determine how many people need dedicated access and how many people need occasional or intermittent access. Contact the CCS Help Centre to discuss your requirements.
Note: You can try out FootPrints without charge. Contact the CCS Help Centre.