Office 365

Office 365 is a collection of cloud-based services that work together to increase productivity through collaboration.

Service details

Office 365 includes a web interface for email, calendaring, contacts and tasks that is very similar to other web-based email platforms. What sets Office 365 apart are the additional features that allow users to store documents in the cloud, access files on the go, share documents with other users and collaborate in real time. Office 365 also provides a workspace for groups of users to communicate with each other, manage a group calendar, store group files, and share notes in a group notebook. Watch our Information Webinar for a general understanding of Office 365. Image result for office 365 icons

Office 365 Services

The University of Guelph offers the following services under the Office 365 suite:

To help you decide which service best suits your needs, please read our guide to using Office 365 content management and collaboration tools.

*You are able to download and install the subscription license version of Microsoft Office Pro Plus (full desktop software) directly through the Office 365 web portal on up to 5 computers. This subscription license also allows you to install the mobile app version of Microsoft Office on up to 5 tablets and 5 smartphones. 

There is no charge for this service as it is provided by CCS. 

If you need help or have questions about the service, please email us at or check our CCS Help Services page for more ways to contact us:

There may be scheduled maintenance or a service issue occurring. Please refer to CCS System Status Page for more information:

Microsoft position on online access to Office 365

Item Expectation
Service availability 24x7 except for scheduled maintenance (see CCS System Status schedule).
Service requests and problems Response time varies depending on the nature of the issue.

Email accounts are created automatically when your Central Login Account is created. Email accounts use the same username and password as your Central Login Account. 

To access Email directly using a web browser, link to These browsers are supported:

  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Apple Safari
  • Google Chrome

Email is also available via email desktop clients (Microsoft Outlook 2016 is recommended and supported by CCS) and mobile devices. You can find extensive information and support on the use of Office 365, by going to our Office 365 web pages.