Software Training & Support

Online Resources

Product Use Support

  • The Data Resource Centre (DRC) provides assistance with using Geographical Information Systems (GIS), data analysis and web survey software.
    • Supported Software includes SPSS, SAS, ArcGIS, STATA, NVIVO, Matlab and Maple.
  • The DRC office is located on the first floor of the McLaughlin Library.
  • Drop-in hours are available during the Fall and Winter semesters, but appointments can be made throughout the year.

In-Person Support

  • The IT Help Desk provides users with in-person best effort support for CCS supported software products.

Email and Phone Support

  • The CCS Help Centre provides users with best effort support for CCS supported software products over the phone by calling 519-824-4120 x58888 or by email at
  • Submit a Support Request