Supported Software Products List

Support Information

For products marked as supported, support can be obtained through the CCS Help Centre (x58888), unless otherwise indicated. For products marked as not supported, support may still be available from the software vendor.

Obtain

CCS handles distribution of this product and will assist you in obtaining it

Install

CCS will assist in troubleshooting installation issues of this product

Use

CCS will assist you with using the software for its intended purpose(s)

CCS cannot guarantee compatibility with all individual machines.

Product Obtain Install Use
Adobe Products Yes No No
ESRI ArcGIS Yes No No
JAWS Yes No No
Maple Yes No No
Matlab Yes No No
McAfee VirusScan Yes Yes Yes
Microsoft Office

Yes (from Gryph mail)

Yes

Best Effort Support

Microsoft Project      
2013 Yes No No
Microsoft Visio      
2013 Yes No No
Microsoft Visual Studio
(formerly MSDN)
Yes No No
Microsoft Windows Yes No No
Windows 10

Versions 1607,
1703, 1709

Yes No No
Windows 10

Versions 1511 and prior

No No No
Windows 8.1 No No No
Windows 8 No No No
Microsoft Windows Server* Via
Managed Servers
Via
Managed Servers
Via
Managed Servers
2008* Via
Managed Servers
Via
Managed Servers
Via
Managed Servers
2012* Via
Managed Servers
Via
Managed Servers
Via
Managed Servers
NVivo Yes Yes Yes
Red Hat Enterprise Linux* Via
Managed Servers
Via
Managed Servers
Via
Managed Servers
RH6* Via
Managed Servers
Via
Managed Servers
Via
Managed Servers
RH7* Via
Managed Servers
Via
Managed Servers
Via
Managed Servers
SAS Yes No No
SPSS Yes No No
*Members of the University of Guelph community who are not Managed Servers customers and have Microsoft Windows Servers or Red Hat Enterprise Linux Servers under their care are fully responsible and accountable for them, including but not limited to installation, patching, troubleshooting and security.