Make an Appointment

To make an appointment, call the Centre`s Intake line at 519-824-4120, ext. 52601

Young Child Looking Detached While Sitting in Class

What is the process to see a clinician?

Before seeing a clinician, CPS clients have a brief phone interview.  The phone interview involves speaking with an intake worker who will ask about your concerns, obtain some background information, and talk with you about what type of service might best suit your needs at this time.  The intake worker can also provide current information about our fees, wait times, and other information about the clinic.

If assessment services are deemed to be most appropriate for your concerns, you will be placed on a waitlist. Waitlist times vary and the phone intake worker will provide you with the most up-to-date information at the time.

If therapy services are determined to be most appropriate, you will be scheduled for an interview at our clinic with our In-Person Intake Team (IPIT). The interview will last 1 to 1.5 hours and will be formally conducted by two members of the IPIT, with other members observing the interview behind a one-way mirror. This time will be spent obtaining more in-depth information about your current concerns and other important background information. The information obtained will help us to ensure that CPS is the best place to meet your needs, and to assist us in determining the most suitable clinician. You will be contacted again within approximately two-weeks after your interview, by either your assigned clinican to commence therapy services or a member of the interview team that conducted your intake, to help you access resources elsewhere.

How do I arrange an inkate telephone interview?

Call (519) 824-4120. ext. 52601

  • Leave a message with your name, contact information, and reason for call.

  • Make sure you indicate when is a good time to contact you during business hours

Do I need a doctor's referral to obtain services from CPS? - NO

Anyone can make a referral to CPS. However, if you are planning to access insurance benefits to assist in the payment for services, your insurer might require a doctor’s referral, so ensure you check before undertaking services. For more information about fees, waiting time, etc., see “Frequently Asked Questions”.