Starting the week of March 25, 2024, the use of security questions as a means of authenticating users for CentreSuite1 is being discontinued.
With the change, One Time Passcodes (OTP) will be used to authenticate users on CentreSuite. Those OTP passcodes will be sent directly to the email address associated with their User ID for CentreSuite. For this purpose, please ensure that the email address associated with a CentreSuite User ID is up to date prior to March 25, 2024. See below for where to update your email if required under “Next Steps”.
OTP adds an extra layer of security to the login process for CentreSuite, to help ensure only authorized users can access their accounts through CentreSuite.
How it works
REMINDER: DO NOT SHARE your CentreSuite login credentials or your OTP with anyone. No one (including us) will ever ask you for your OTP passcode.