Accessibility Assistant

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Office, Clerical and Technical
Position covered by the Collective Agreement with USW Local 4120

Accessibility Assistant

Accessibility Services, Student Wellness

Temporary full-time from August 8, 2022 to April 26, 2024
Off work period (unpaid) approximately May 1, 2023 through July 31, 2023
2 Positions
Hiring #: 2022-0434

Please read the Application Instructions before applying

Student Accessibility Services (SAS) facilitates equitable access to the learning environment for students with disabilities in support of the University’s duty to accommodate under the Ontario Human Rights Code. We acknowledge that the term “disability” can be uncomfortable and we use it with caution to specifically to refence the rights of the equity-deserving group we serve. We also believe in the importance creating space for individuals and communities to self-identify, and that the intersection of identities often creates diverse lived experiences.

Reporting to the unit manager, the new role of Accessibility Assistant (two positions) will act as an important part of the SAS team with a focus on helping to coordinate administrative procedures. Once a student’s accommodations have been approved (a process worked out by other members of the team), the Accessibility Assistants will provide operational support and troubleshooting for routine implementation issues. This includes helping students understand how to book to use the SAS Exam Centre, how to access note-taking, supporting bursary applications and service animals, and knowing where else to find help on campus (e.g. program counsellors and the Library).

The Accessibility Assistants will also help with troubleshooting questions/problems with online quizzes, tests and exams; coordinate late exam bookings; and work with students and instructors when alternate scheduling of an assessment is required. They will also notify instructors of the need for captioning of online course content for students who are deaf or hard of hearing.

In addition, the Assistants will coordinate the note taking office, including supervision of a small group of part-time student-staff. They will also work with our Intake Team to facilitate low-risk accommodations for students with temporary medical disabilities. Regarding internal communications within SAS, they will gather information, organize materials, and ensure it is readily available as needed by the team.

Daily drop-in hours (both in-person and online) for students who need assistance with navigating SAS procedures will be a part of the role.

Requirements of the position include:

  • Completion of a one (1) year Community College Program coupled with one (1) year of related work experience.
  • A good understanding of persons with disabilities, and a robust understanding of equity, diversity and inclusion are essential.
  • The successful applicants will have highly developed problem-solving abilities, demonstrated project management skills, and the ability to work in a multi-disciplinary team.
  • Exceptional computer skills are required, particularly with regards to learning new systems and tracking large amounts of information.
  • The Accessibility Assistants will be expected to have strong communication skills, the ability to be friendly and affirming with individuals who are upset or having difficulties.
  • It will be important to have well-established abilities at maintaining appropriate boundaries.

Classification                           USW, Local 4120 Salary Band 3
Normal Hiring Range              $21.76 - $24.30 per hour

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 2022 06 28
Closing Date: 2022 07 05

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