Dr. May Aung joined the University of Guelph in 1995. Dr. Aung has over twenty years of full time teaching, research and field experience in three continents, America, Europe, and Asia. To date, she has published numerous research papers in top academic journals such as the Journal of Marketing Management, the Service Industries Journal, and the Management Decision Journal. She served as a thesis advisor to numerous graduate students that resulted in quality dissertations, thesis and major papers for the PhD in Management program, the MSc program, the MBA program and the MA leadership program at the University. Dr. Aung also served as the graduate coordinator for the MSc program in Marketing and Consumer Studies and the PhD in Management program from 2007 to 2009 at the University of Guelph.
Doctor of Philosophy (Business Administrator), York University, 1997
Master of Commerce, Institute of Economics, Burma, 1984
Bachelor of Commerce, Institute of Economics, Burma, 1978
Tourism and Hospitality Management Division, Administrative Sciences Association of Canada
Division Chair (1999-2000)
Program Chair (1998-99)
Academic Reviewer (1997-98)
International and National Awards:
2009 Undergraduate NVivo Teaching Grant Award - Valued at US $10,000, QSR International, USA
[NVivo Teaching Grant award indicated international recoginition as exceptional qualitative researcher and educator]
Honourable Mention Award, Administrative Sciences Association of Canada, 2001
["Competency-Based Marketing Strategy: A Case Study of Two Luzury Hotels in China," Tourism and Hospitality Management, L. Heroux (ed). ASAC, Vol. 22, No. 24, pp 13-23. Won the 2001 Honourable Mention Award in the Tourism and Hospitality Management Division, ASAC with Qun Yang.]
Best Paper Award, Administrative Sciences Association of Canada, 2000. [A Comparison of the Effectiveness of Two Models in Measuring Customer Satisfaction in the Tourism Industry, Tourism and Hospitality Management, N. Church (ed). ASAC, Vol. 21, No. 23, pp. 1-11. Won the 2000 Best Paper Award in the Tourism and Hospitality Management Division, ASAC with D. Panton, A. Wilcock and V. Kanetkar.]
Social Media Marketing and Consumer Behaviour
Consumer Culture Theory
Qualitative Research Methods
Cross Cultural Research
Open to advising MSc students: Yes
Open to advising PhD students: Yes
In Chapter Books (Last 5 years)
Aung, M. (2011), 'Storytelling Research: Interpreting Own Experiences in Face of Atrocities' in Jacobs, M. (Ed), Social Dislocation, Trauma and the Lived Experience, APF Press, Toronto, Canada, pp. 181-201.
Papers in Refereed Journals (Last 5 years)
Rohani, L., Aung, M., & Rohani, K. (2017). Customer Preferences toward Hotel Facilities and Service Quality: A Cross-Cultural Analysis. International Journal Review of Business Research Papers, 13 (1), 9
Aung M., Bahramirad, S., Burga, R., Hayhoe, M., Huang, S. & LeBlanc, J. (2017). Sense-making Accountability: Netnographic Study of an Online Public Perspective. Social and Environmental Accountability Journal, 37 (1), 18-32
Aung, M., Zhang, X., & Tang, L. (2016). The Evolving Gift-Giving Practices of Bicultural Consumers. Journal of Consumer Marketing. 34 (1), 43-52.
Aung, M. & Sha, O. (2016). Clothing Consumption Culture of a Neo-Tribe: Gay Professionals within the Subculture of Gay Consumers. Journal of Fashion Marketing and Management, 20 (1), 34-53.
Rohani, L., Aung, M., & Rohani, K. (2014). One Step Closer to the Field: Visual Methods in Marketing and Consumer Research. Qualitative Market Research: An International Journal, 17(4), 300-318.
Papers in Refereed Conference Proceedings (Last 5 years)
Aung, M., Gubarni, K., and Lei, S. (2013), "Extended Consumer-Brand Relationship Theory," Proceedings of the Annual Conference of the Association of Marketing Theory and Practice, March 21-23, Charleston, SC, USA.
Aung, M., Wu, K., Rohani, L., and Rohani, K. (2013), "Understanding Online Brand Communities: Netnographic Study of Apple iPhone Consumers," Proceeding of the Annual Conference of the Association of Marketing Theory and Practice, March 21-23, Charleston, SC, USA.
Rohani, L., Aung, M., and Rohani, K. (2012), "Glocalization of Social Media: Facebook Consumption Culture," Asian Consumer Insight Division of Global Marketing Conference, Seoul, Korea.
Referred Poster Sessions (Last 5 years)
Aung, M., Wu, K., Rohani, L., and Rohani, K. (2012), "Understanding Brand Community: Multiple Realitites of Apple iPhone Consumers," Consumer Culture Theory Conference, Oxford University, U.K.
van Herten, A. and Aung, M. (2012), "Understanding the SuperUser: The Heart and Soul of Consumer-generated Online Brand Community," Consumer Culture Theory Conference, Oxford University, U.K.
Research Grants (Last 5 years)
UGH Research Fund, 2013, Principal Investigator, $8906
UGH Research Fund, 2012, Principal Investigator, $6219
UofG (SSHRC Internal Grant-Canada), 2011-12, Principal Invertigator, $2509
Graduate Core Courses: *LEAD 6400 Research Methods for Decision Making; *BUS 6150 Research Methods for Managers, *MCS 6080 Qualitative Research Methods, *MGMT 6850 Qualitative Research Methods
Undergraduate Courses: MCS2100 DE Personal Financial Management
Graduate Reading Courses: *MCS 6090 Advanced Qualitative Research Methods; *MCS 6090 Special Topics: Brand Communities; *MCS 6090 Special Topics: Visual Research; *MCS 6090 Special Topics: Social Media Research