It’s not your ordinary waiting room. The walls are covered with posters explaining the steps to take to solve various problems and answering questions like: “Do I really need Jerome’s signature?” and “Why is Jerome taking so long?” A small table holds puzzles, books and other items to keep you entertained while you wait. As you pick up one of the puzzles and start twisting it in your hands, the problems you arrived with don’t seem quite so urgent. You feel calmer. That’s one of Jerome’s goals.
The Jerome whose name pops up on so many of those posters is Jerome Chang, bachelor of arts and sciences (BAS) program counsellor, who has been selected as this year’s winner of the Excellence in Academic Advising Medallion.
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Student Nicole Markwick, who nominated him, wrote in her letter: “Jerome is very knowledgeable, responding confidently and accurately to any question I have ever thrown his way. My university experience would have been far more overwhelming without Jerome’s support.”
