According to this article from the Globe and Mail, getting rid of tipping may help improve restaurant culture. University of Guelph tipping experts, Mike von Massow and Bruce McAdams, talk about the results of their recent study that interviewed about 100 managers and servers on the topic. What they found was that tipping causes a number of challenges ranging from controlling the quality of service to rivalry among staff. Read "Get rid of tipping? It might help restaurant culture." [1]
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The Gordon S. Lang School of Business and Economics at the University of Guelph is committed to developing leaders with a social conscience, an environmental sensibility and a commitment to their communities. We offer a wide range of specialized programs in business and economics across undergraduate, graduate and professional education.
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