University of Guelph 2001-2002 Undergraduate Calendar

XII--Course Descriptions, Hotel and Food Administration

School of Hotel and Food Administration.

HAFA*1000 Introduction to Hospitality and Tourism Management F(1-2). [0.50].

A survey of the hospitality and tourism industry, with reference to its historical development, growth, organization; the management process, and the scope of the industry today.

HAFA*2000 Hospitality and Tourism Purchasing Management W(3-0). [0.50].

The management of the purchasing function in hospitality businesses as it applies to food, beverages, supplies, equipment, furnishings and services. The focus is on the process of managing the supply channel as well as on developing appropriate policies and procedures.

Prerequisite(s): HAFA*1000 or (ECON*1050, HAFA*2700)

HAFA*2010 Hospitality and Tourism Business Communications F,W(3-0). [0.50].

Designed to enhance students' professionalism in the hospitality and tourism fields by improving their communication skills. The focus is primarily on writing (business letters, memos, and reports), but also includes effective speaking/presentation skills. The assignments are based on hospitality and tourism issues.

Prerequisite(s): HAFA*1000 or HAFA*2700

HAFA*2030 Control Systems in the Hospitality and Tourism Industry F,W(3-0). [0.50].

A study of the policies and procedures required to control food, beverage, payroll and other operating costs. Areas examined include such topics as cost behaviour and analysis, menu analysis, budget preparation and the interpretation of data. The course will also stress the application of analytical techniques.

Prerequisite(s): HAFA*2000 or HAFA*2700

HAFA*2100 Lodging Operations W(3-0). [0.50].

A study of the nature of unit operations in the various sectors of the lodging industry and of the functions and systems of lodging operations. Topics will include organization structure and responsibilities, sociotechnical systems and legal and security aspects.

Prerequisite(s): HAFA*1000

HAFA*2150 Introduction to Canadian Business Management . [0.50].

An introductory course in the fundamentals of business management in Canada. Students will be exposed to the basic functions of business and management. This course will also cover small business and entrepreneurship, forms of business ownership, competing in the global business environment and the economic and political realities of business in Canada today. This course may not be taken for credit by Bachelor of Commerce students. (Offered through distance education format only.)

Restriction(s): registration in the Bachelor of Commerce Program

HAFA*2200 Organizational Design and Effectiveness S,F,W(3-0). [0.50].

The course examines and analyzes organizations as open systems and focuses on such variables as external environment, technology, structure (and their interrelationships) as well as on group dynamics and leadership. (Also offered through distance education format.)

Prerequisite(s): 5.00 credits

HAFA*2700 Introductory Foods F,W(3-2). [0.50].

Scientific principles and their application to food preparation and food consumption. An integrated lecture and laboratory approach is used to study the chemical and physical properties of foods.

Prerequisite(s): OAC Chemistry or 1 of CHEM*1000, CHEM*1040, CHEM*1060, CHEM*1100

Exclusions: COST*2700

HAFA*2740 Cultural Aspects of Food F(3-0). [0.50].

A survey of cultural influences on individual and group food habits and patterns. The study of the selection and uses of food; food beliefs, attitudes and related behaviours within the context of cultural systems.

Exclusions: COST*2740

HAFA*3000 Human Resources Management F,W(3-0). [0.50].

Drawing explicitly on such organizational behaviour theories as planned change, learning, performance enhancement, goal setting and motivation, the course examines the essential human resource function of planning, staffing, employee development and employee maintenance in a variety of organizational settings.

Prerequisite(s): 1 of AGEC*2220, FRHD*3060, HAFA*2030, HAFA*2200

HAFA*3060 Lodging Management (4-0). [0.50].

To explore and analyze the principles and practices of lodging management and related sales activities. The management of and interaction among various divisions of lodging operations are addressed, including general management, front office/housekeeping/engineering divisions, food and beverage operations, sales and marketing, accounting and finance. Focus of the course is on communication both within and among departments, divisions, and most importantly, with the consumer.

Prerequisite(s): HAFA*2100

HAFA*3070 Hospitality and Tourism Management Accounting F,W(3-0). [0.50].

Application of accounting principles to hospitality and tourism accounting systems. Emphasizes use of the uniform system of accounts for hospitality and tourism operations, principles of internal control, payroll control, budgeting, responsibility accounting and analysis of financial data. Designed to assist the student in relating accounting information to management decisions.

Prerequisite(s): AGEC*2220, HAFA*2030

HAFA*3080 Marketing in the Hospitality Industry F,W(3-0). [0.50].

Focuses on the major marketing decisions that hospitality managers face in generating and sustaining demand for their products and services. Includes problems, practices, and principles that lead to pricing, distribution, location, promotion and merchandising decisions. Note: Students with credit for this course may not proceed to COST*1000.

Prerequisite(s): HAFA*2030

HAFA*3090 Foodservice Operations Management F,W(4-6). [1.00].

The application of managerial functions to foodservice operations with the emphasis on the principles of food production and service in a commercial setting.

Prerequisite(s): HAFA*2030, HAFA*2700

Exclusions: HAFA*3010, HAFA*3091:2

HAFA*3100 Dimensions of Tourism (3-0). [0.50].

The examination of tourism as an amalgam of industries--transportation, accommodation, travel, trade and other facilitating services; follows a multidisciplinary approach in its analysis, organization, planning and control.

Prerequisite(s): 5.00 credits

HAFA*3120 Operations Analysis in the Hospitality and Tourism Industry W(2-2). [0.50].

The analysis of operations in the hospitality and tourism industry with the aim of improving productivity of resources. Specific areas to be studied include the nature of productivity, the use of work study methods, the significance of statistical concepts and the application of operations research techniques.

Prerequisite(s): HAFA*2030, STAT*2060

HAFA*3150 Experiential Learning in the Hospitality Industry F. [0.50].

An independent program of study formally integrating the student's academic study with a concentrated work experience. The study is to be decided by the student in consultation with the supervisory faculty (normally the department's Co-op Co-ordinator) prior to registration in the course.

Prerequisite(s): registered in the department and consent of instructor

HAFA*3160 Destination Management and Marketing F(3-0). [0.50].

This course examines the attractiveness of communities (urban and rural; domestic and international) for visitors and the implications that result from the development of a tourism industry. Methods to encourage visitation are explored as are the attempts to create and manage the development of the community and the tourism industry in a sustainable manner.

Prerequisite(s): HAFA*3100

HAFA*3200 Club Management Operations W(3-0). [0.50].

This course examines the effective operation and management of private clubs including city clubs, country clubs and athletic clubs. Major topics include: the unique niche that clubs represent in the hospiality industry, the general manager/COO concept, organizational structure of clubs, role of the board of directors, membership requirements, differences between tax-exempt clubs, duties and responsibilities of department heads in private clubs, governmental regulations, preparing for a career in the club field, trends in club management and the future of clubs.

Prerequisite(s): 10.00 credits

Restriction(s): registration in the Hotel and Food Administration, Hotel and Food Administration Co-op or Tourism Management Majors of the B.Comm. Program

HAFA*3780 Economics of Food Usage W(3-0). [0.50].

Changing patterns in the food distribution chain, legislation and consumption habits affecting the economics and usage of foods.

Prerequisite(s): 1 of COST*1000, FOOD*2010, HAFA*2700

Exclusions: COST*3780

HAFA*4050 Beverage Management I F(2-2). [0.50].

Provides students with a knowledge of the wine and spirits industry, and will emphasize knowledge about product purchasing, pricing, control, and service. Students must be of legal drinking age in Ontario.

Prerequisite(s): 10.00 credits

Restriction(s): registration in the Hotel and Food Administration, Hotel and Food Administration Co-op or Tourism Management Majors of the B.Comm. Program

HAFA*4090 Hospitality and Tourism Facilities Management and Design F,W(2-2). [0.50].

This course will provide an understanding of the operation of a physical plant including such elements as systems maintenance, appropriate use of various materials, energy management, life cycle costing, and safety and security issues. This course will also equip an individual to work as a knowledgeable member of a hospitality or tourism organization's design or re-design team. Efficient and effective space utilization for both front- and back-of-the-house areas, plus a knowledge of how to read professional drawings ("blueprints") will be covered.

Prerequisite(s): HAFA*3090 or HAFA*3091:2

HAFA*4100 Developing Managerial Skills F,W(4-0). [0.50].

The course uses experiential and participative learning approaches to enable aspiring managers to develop and enhance their personal and inter-personal competencies.

Prerequisite(s): HAFA*3000, (HAFA*3090 or HAFA*3091:2)

HAFA*4110 Restaurant Operations (1-7). [0.50].

The management and operation of fine dining restaurants, and the study of major cuisines and classical cookery. Analysis of qualitative aspects of the restaurant business (ambience, total service package, and the dynamic relationship between service and the product of food and wine). Emphasis is placed upon creativity and authenticity in menu formulation, operational performance and guest satisfaction.

Prerequisite(s): HAFA*3090 or HAFA*3091:2

HAFA*4120 Hospitality Business Management (3-0). [0.50].

A course that addresses small business and entrepreneurship in the hospitality and food service industry. Planning for and operating in these industries is highlighted throughout this course. Topics include: business planning, business valuation, franchising, sources of capital and specific operating factors that influence successes as a small business.

Prerequisite(s): AGEC*2230 or HAFA*3070

HAFA*4130 to HAFA*4150 Current Management Topics (3-0). [0.50].

Principal operating problems in the hospitality and tourism industry are analyzed and discussed using actual case studies. Students should check with the School of Hotel and Food Administration to determine what topic will be offered during specific semesters, and which prerequisites, if any, are appropriate.

HAFA*4160 Human Resources Planning W(4-0). [0.50].

Introduces the strategic planning role that human resources professionals play in organizations. Students will confront the challenges and demands of rightsizing, technological change, corporate repositioning, cost containment, productivity improvements, and the consequences of relocation, outplacement and retraining of staff. An understanding of the essential elements of the human resource planning process in organizations will be provided. Students will acquire knowledge in analyzing, assessing and programming for the human resource requirements of organizational, business and strategic plans.

Prerequisite(s): HAFA*2200, HAFA*3000

HAFA*4170 International Tourism Development and Management F(4-0). [0.50].

This course encourages students to develop a cross-cultural awareness of the objectives and issues regarding the development of tourism as well as the management of tourism venues in foreign locations. Students will be introduced to a variety of multinational tourism policies as well as strategic and structural approaches to the development of the inductry through readings and case studies. Issues relating to ownership, joint ventures, human resources, marketing, risk management, operations, accounting and taxation will be discussed.

Prerequisite(s): HAFA*3100, HAFA*3160

HAFA*4180 Beverage Management II W(2-2). [0.50].

This course provides students with knowledge of the beer, spirit, coffee and soft drink industries. The important role that these products have in the hospitality environment will be stressed. Course topics include product characteristics, purchasing, pricing, control marketing and promotion, trends and the responsible service of alcoholic beverages. Students must be of legal drinking age in Ontario.

Prerequisite(s): 10.00 credits

HAFA*4190 Hospitality and Tourism Operations Planning F,W(4-0). [0.50].

The course examines management and organization practices as they are applied to typical hospitality and tourism operational issues. Significant decision points and sub-system interrelationships are emphasized.

Prerequisite(s): HAFA*3070, HAFA*3080

Concurrent: AGEC*3320

HAFA*4200 Policy Issues in Hospitality and Tourism Management F,W(4-0). [0.50].

An integrative course intended to draw together the several disciplines in which hospitality and tourism management is based. Conceptual, analytical and decision-making skills will be developed through an extensive exposure to case studies.

Prerequisite(s): AGEC*3320, HAFA*3070, HAFA*3080

HAFA*4300 Co-operative Education Seminar (3-0). [0.50].

An integration of the students' academic studies with their work semester experiences provided by the co-operative program. Emphasis will be placed on students critically evaluating the application of theoretical concepts in different working environments.

Prerequisite(s): registration in semester 7 of the B.Comm. program (HAFA Co-op major)

HAFA*4390 Individuals and Groups in Organizations F,W(3-0). [0.50].

The course is concerned with the structure and dynamics of organizational systems. It highlights the concrete behaviour of individuals and groups within organizations. It addresses the action that managers must take to insure that behaviour within the organization aids rather than impedes the achievement of overall organizational goals.

Prerequisite(s): 10.00 credits

HAFA*4500 Special Study in Hospitality and Tourism (3-0). [0.50].

The special study option is designed to provide senior undergraduate students with an opportunity to pursue an independent course of study. The topic selected will be determined by agreement between the student and the faculty member with expertise in the area.

Restriction(s): registration in the Hotel and Food Administration or Tourism Management majors of the B.Comm. Program and instructor consent



Admission inquiries: Admission Services ~ ~ ~ General calendar inquiries: U.P.S.
Last revision: October 18, 2001 (Section IX December 01, 2001; format revision November 20, 2001).

2001 Office of Registrarial Services, University of Guelph