Description

Workshop Objectives

Gain the insights and tools necessary to analyze your communication style. Develop the skills to become a more effective communicator and drive change in the workplace.

Learning Outcomes

You will learn to:

• Identify personal assumptions and mental models, and see how they influence communication
• Navigate difficult conversations
• Communicate for team success

Key Topics

The Power of Communication

• Communication: not as simple as it seems
• When bad communication happens to good communicators
• Identifying challenging conversations
• The effect of mental models and personal assumptions
  • Mental models and The Ladder of Influence
  • 3 Steps: reflect, advocate, inquire
  • Johari Window Model
  • Cultural influences
  • Gender influences
  • Power of unspoken words

Engaging Others

• Non-verbal communication
• Closed-ended, open-ended and probing questions
• Listening challenges
• R.E.A.L. Communication Model: Research, Engage, Ask Questions, Listen
  • Handling difficult conversations
  • Matching different communication styles to different audiences

Cost: 

This workshop, as with all Mitacs Step workshops, is free for graduate students and postdoctoral fellows. However, the preauthorization of a valid credit card is required as part of the registration process. A $50 penalty will be applied to all late cancellations (cancellations that are not made 5 days or more before the workshop date), no shows, or incomplete attendance. These penalties are only charged after the completion of a workshop and no charges are ever made to interns who participate in full. For answers to some frequently asked questions, please visit our help page: http://www.mitacs.ca/en/programs/step/faq

If you have any questions please contact the Step team at step@mitacs.ca.