Published by Communications and Public Affairs (519) 824-4120, Ext. 56982 or 53338
November 27, 2002
U of G prepares for five-digit phone extensions
Computing and Communications Services (CCS) recommends that all members of the University community start notifying their off-campus contacts about the new five-digit phone extensions.
On Jan. 1, all four-digit telephone extensions on campus will change to five digits by placing a "5" in front of all extensions. For example, Ext. 8888 becomes Ext. 58888. Off-campus callers will no longer need to press the pound key to be connected to an extension.
The changeover will take place Dec. 27 to 29, during which time callers from off campus may experience some minor difficulties when trying to reach an extension on campus, said Ron Elmslie, director of CCS. The switchboard will be open for expanded holiday hours during the three-day changeover and will be responding to any inquiries that may result from the change.
"We will do everything we can to minimize disruptions to the telephone service during this time," he said. "We appreciate everyone's patience and understanding."
Elmslie added that CCS has been working with campus departments and units that need to provide essential or emergency services during the changeover. This includes Security Services, the Veterinary Teaching Hospital and Alumni Affairs.
A letter will be sent to faculty and staff in early December with more information, as well as instructions on how to reprogram the phone mail button on your phone.
For more information and updates, check out the Web site www.uoguelph.ca/ccs/phones or call Kate Brand at Ext. 3142.