Published on Animal Health Laboratory (https://www.uoguelph.ca/ahl)

Home > AHL Reports not reaching clients* issue now resolved

AHL Reports not reaching clients* issue now resolved

Submitted by jgiven on June 17th, 2021 9:39 AM

To our valued clients.

Due to technical issues with the University of Guelph mail server you may have not received results from AHL during the last 24 hours. The issues is being looked at by the IT team and hopefully will be resolved shortly.

Results are always available via our online portal for those that have activated this option.

As a back up – if you do not have online access, please email ahlinfo@uoguelph.ca [1] (external emails are being received by us and we are able to send emails from our system individually)

https://sapphire.lsd.uoguelph.ca:8443/labservices/logon.jsp [2]

Take care

Jim Fairles

ahlinfo@uoguelph.ca [1]

519-824-4120 ext 54530. 


Source URL:https://www.uoguelph.ca/ahl/news/2021/06/ahl-reports-not-reaching-clients-issue-now-resolved

Links
[1] mailto:ahlinfo@uoguelph.ca [2] https://sapphire.lsd.uoguelph.ca:8443/labservices/logon.jsp