CCS Profile

Recent News

Recap: Spring IT Day 2012

Spring IT Day brings together IT specialists from across campus to discuss IT trends, issues and opportunities to share knowledge. Hosted by the Information Technology Special Interest Group (ITSIG), this annual event was held on May 3 and was attended by approximately 60 ITSIG and CCS members, including those who subscribed to the presentations via online streaming.

Saying Farewell to Drew MacPherson

After a successful 20 year career with the University of Guelph, with mixed emotions, CCS says farewell to Drew MacPherson.

Hundreds of High School Students To Compete in Science Olympics

On May 10, 2012, 780 high school students from 25 different Ontario high schools will gather to compete in the fourth annual Guelph Science Olympics. The event is intended to increase students’ interest in math, science, and technology and approximately 160 faculty, staff, and students volunteer to help run this event. Let the games begin!

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CCS Service Catalogue

Fri, 01/06/2012 - 15:29 — Abbey Thompson

CCS services simply a click away.

Services will soon be a click away with the development of the CCS Service Catalogue. The project is well underway and CCS aims to complete the online tool by the end of 2012. The Service Catalogue is being developed in combination with a redesign of the CCS website, offering a user-friendly menu with access to various resources. Each service within the Catalogue will include a description of the service, who can request the service, associated costs, how to request the service and service support.

The project has recently entered the third and final stage of development. After collecting customer input via surveys, the team has ensured that services are defined from an end-user perspective and grouped into appropriate categories for the Catalogue. CCS has also hired a technical writer to evaluate and edit service templates before they go into production.

Apart from content management, Web Solutions will also take the lead in architecture and project management for the development of the Service Catalogue tool, while hiring an external developer for implementation.

The Service Catalogue will be an ongoing effort by CCS to communicate more efficiently with clients. Contact Project Manager, Ann Cesar, at anncesar@uoguelph.ca with any questions about this initiative.