Online Directory

The information contained within the service is taken from the Central Directory service, which is updated regularly from information provided by the Registrar, Human Resources, and departmental administrators.

Directory listings may display different information depending on their role:

Role	Displayed Information
Faculty, Staff, Graduate Students registered in the current semester, Groups, and Organizations	Name E-mail Address Telephone Number Office Location Department
Undergraduate Students, Graduate Students not currently registered in the current semester	Name E-mail Address

Students have the option of hiding their listing from appearing in the Campus Email and Telephone Directory by using the Directory Publication [16] service.

Policies

All information in the Central Directory is governed by the Secretariat's Access and Privacy [17] Policy.

There is no charge for this service as it is provided by CCS.

Self-help

To change your information, follow the appropriate procedure listed in the following table.

Role	Procedure
Faculty and Staff	To change any information, contact your Departmental Administrator.
Students	To change your email address, email directory@uoguelph.ca [18]
	To change your name, contact the Office of the Registrar [19].
	To have your name removed from the directory, see Directory Publication [16].
Groups and Organizations	To change your email address, email directory@uoguelph.ca [18] using your group’s or organization’s email account and include your personal email address or central login account ID.

Support

If you need help or have questions about the service, please email us at IThelp@uoguelph.ca or check our CCS Help Services page for more ways to contact us:

CCS Help Services [20]

There may be scheduled maintenance or a service issue occurring. Please refer to CCS System Status Page for more information:

CCS System Status Page [21]

Availability

Item	Expectation
Server availability	24x7 except during scheduled maintenance periods.
Change requests	Within 5 business days.

Request

You do not need to request this service. Your information is automatically added to the directory. For faculty and staff, the listing is mandatory; for students, the listing is optional (see Directory Publication [16]).

You can access the service in three ways:

	Using an Internet browser, link to the Directory [15] page at www.uoguelph.ca/directory/ [15]
	Using an Internet browser, link to main page at www.uoguelph.ca [22] then do the following: At the top of the page, click Directory. In the search field, enter a name. Click the magnifying glass icon.
	Outlook 2016 and OWA can access the directory directly. In Outlook, click on Search People in the ribbon.

Online Directory

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