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Parking Regulations

    Important Parking Rules Summary

    General Rules

    • The University campus is private property—parking and traffic access may be restricted or adjusted at any time for emergencies, construction, or events.
    • Speed limit: 30 km/h unless posted otherwise.
    • Follow all official parking signs and enforcement directions.
    • The University assumes no liability for theft, damage, towing, or loss.

    Where to Park

    • Park only in marked parking spaces.
    • Aisles, fire routes, walkways, landscaped areas, and unmarked areas are not parking spaces.
    • All vehicles must be registered with Campus Parking Services.
    • Permit or payment required Monday–Friday, 8:00 a.m.–5:00 p.m.
    • Overnight parking (Dec 1–Mar 31): only in P13, P17, P18, or P19.

    Permit Rules

    • Purchase permits through the Online Parking Portal.
    • Up to 3 vehicles may be linked to one permit, but only one may be on campus at a time.
    • Permit Zones:
      • Yellow: residence students & commuters (first‑come, first‑served)
      • Red: staff & commuting students
      • Black: premium assigned spaces (guaranteed)
      • Accessible: requires MTO permit + payment or valid U of G permit
      • Green (EV): required for charging stations.
      • Commercial Service: contractors/service vehicles
    • Permits required year‑round, including exam periods.

    HONK & paybyphone

    • paybyphone: only valid in signed paybyphone locations.
    • HONK: available in P31, P44, P1, GTI (P70), and OVC Client Parking.
    • Permits are NOT valid in paybyphone or HONK locations.

    Electric Vehicle (EV) Parking

    • EV spaces are for actively charging vehicles only.
    • Max 4 hours in P4, P12, P23, P31.
    • No time limit in P15, P48, P49, P30, P59.
    • Non‑permit holders may use chargers with paybyphone/HONK.

    Cancelling a Permit

    • Complete the Permit Cancellation Form online.
    • Not all permits are refundable.
    • Payroll deduction permits auto‑renew; holders must cancel to stop charges.
    • Permits are revoked if employment ends without cancellation.

    Parking Without Permit or Payment

    • Vehicles without valid payment or permit may be ticketed or towed.
    • Parking privileges revoked for unpaid fines; reinstated once fines are cleared.
    • Permits will not be issued until all fines are paid.

    Appealing a Violation

    • Must be filed within 10 business days.
    • Only violations marked as reviewable can be appealed.
    • Grounds: issued in error or contrary to regulations.
    • “I didn’t see the sign” or “I was only there for a few minutes” are not valid grounds.
    • Decisions are final and binding.

    Prohibited Activities

    • Parking or driving on lawns, sidewalks, or landscaped areas.
    • Sleeping or camping in vehicles.
    • Leaking, unsafe, or hazardous vehicles (subject to towing).
    • Unauthorized snowmobiles, off‑road vehicles.
    • Tailgating without approval.
    • Bikes/e‑bikes/e‑scooters secured to anything other than proper racks.

    University of Guelph Parking Policies

    Policy 1.2.23: Traffic & Parking

    Responsible Office: Physical Resources

    Responsible Officer: Associate Vice-President (Physical Resources)

    Effective Date: May 1, 2026

    Previous Reviews: See Revision History

    Approving Authority: Associate Vice-President (Physical Resources)

    The purpose of this policy and its associated guidelines is to support the safe, orderly, and compliant movement of pedestrians and vehicles on university property and to ensure that parking services are delivered consistently, effectively, and in alignment with the University’s mission and campus master plan. Specifically, this policy and its accompanying documents aim to:

    • Support the safe access, entry, circulation, and exit of pedestrian and vehicular traffic on university property;
    • Provide parking services that are planned, operated, and maintained in alignment with the University’s campus master plan.
    • Establish the administrative system—definitions, principles, standards, procedures, and regulations—governing traffic and parking activities on university property.
    • Describe the types, purposes, and designated uses of parking facilities available on university property; Outline the University’s visitor parking services, including account setup, parking options, and payment processes.
    • Set out the permit parking framework, including eligibility, available permit types, purchasing processes, payment requirements, and conditions for cancellation, termination, or suspension.
    • Define processes for University‑related parking permits, including those issued to University units and other approved groups; and
    • Establish the regulations required to maintain a safe, healthy, and functional campus environment by governing pedestrian and vehicular conduct and the use of parking across university property.

    Operational Responsibilities:

    • Campus Parking Services is responsible for parking operations and enforcement at the University’s main campus in Guelph, Ontario; and
    • The Campus Safety Office is responsible for enforcing applicable legislation including the Highway Traffic Act (Ontario) and University policies, including this policy and its regulations, on university property.

    Policy

    The Responsible Officer has overall authority for the development, implementation, and administration of this policy, including the enforcement of applicable legislation and University requirements on University property. Operational responsibilities and authorities may be delegated to University units. Specifically:

    • Physical Resources is responsible for the planning, design, development, and maintenance of University property, including stewardship of the campus master plan;
    • Campus Parking Services, reporting through Ancillary Operations, is responsible for operating parking services and providing parking enforcement on campus; and
    • The Campus Safety Office is responsible for enforcing legislation and University policy on university property.

    The Responsible Officer establishes an administrative system to regulate pedestrian and vehicular traffic and parking. This system aligns with the University’s strategic and operational framework, reflects University values, and draws on best practices from comparable institutional and municipal systems. It also aligns with applicable federal, provincial, and municipal legislation related to traffic and parking. Where appropriate, the University may supplement legislation with additional prohibitions, restrictions, or requirements.

    This policy applies at all times to every person on university property and to every vehicle accessing, entering, circulating within, or exiting University property. Individuals who violate legislation or University policy may be subject to sanctions, including monetary fines, revocation of parking privileges, and, for employees, disciplinary action up to and including termination of employment.

    Documents

    Legislation
    Criminal Code, R.S.C., 1985, c. C-46Provincial Offences Act, R.S.O. 1990, c. P.33
    Highway Traffic Act, R.S.O. 1990, c. H.8Trespass to Property Act, R.S.O. 1990, c. T.21
    O. Reg. 213/07: FIRE CODE, under Fire Protection and Prevention Act, 1997, S.O. 1997, c. 4Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. F.31

    Policies and Procedures
    University Policy 1.2.53 Video Surveillance System PolicyResidence Community Living Standards
    University Policy on Protection of Privacy and Access to Information at the University of GuelphXIV General Information: Policy on Non- Academic Misconduct & Students Rights & Responsibilities
    Community Standards Protocol

    Overview

    GuidelinesSection
    Traffic & Parking Administrative SystemA1 – A5
    Parking Facilities, Types of;A6- A10
    Visitor Parking ServicesA11
    Permit Parking ServicesA12 – A13
    Other University-Related Parking Permit Services; andA14 – A15
    RegulationsA16 – A21

    History

    Rev DateDescription of Changes
    May 2026Review, reorganization and update of document
    May 2025Review and update of document
    July 2024Review and update of document
    August 2023Review, reorganized guidelines, and updated document; including requirements for electric kick-scooters
    June 2023Add new wording – trailer/camper and e-bikes
    April 2023Review and update of document, new green EV permit
    October 2022Updated hours, titles and responsibilities
    July 2022Added new wording – EV charger permits, updated permit information
    May 2022Review and update of document
    Jan 2021Added new legalization regarding EV charging stations
    July 2020Review and update of document

    For the purposes of this guideline, all definitions contained in the Highway Traffic Act (Ontario) and all definitions established under the Traffic & Parking Administrative System apply throughout this guideline and all subsequent guidelines.

    Unless otherwise specified, the following terms also apply:

    General Terms

    • Vehicle: includes, but is not limited to, a motor vehicle, a trailer, a farm tractor, and a bicycle.
    • Motor vehicle: includes, but is not limited to, an automobile and a motorcycle.
    • Bicycle: includes, but is not limited to, a tricycle, a unicycle, and an electric bicycle (e bike).

    Additional Defined Terms

    • Account holder: a person intending to use or park in visitor parking on University property who has registered and set up a parking account through the University’s online parking portal or an approved third‑party mobile application (e.g., PayByPhone, Offstreet, or HONK).
    • Administrative system: the Traffic & Parking Administrative System, consisting of the definitions, guidelines, procedures, processes, and regulations required to give effect to this policy.
    • Authority: any person or entity with jurisdiction to act under and enforce legislation, including federal, provincial, and municipal law enforcement agencies and special constables.
    • Business day: any weekday, excluding holidays recognized and observed by the University.
    • Community member: any employee, student, volunteer, contractor, visitor, applicant, invited guest, or other person permitted to use University property.
    • Establish: to implement, manage, and maintain in current form.
    • Legislation: any law, by‑law, ordinance, regulation, or directive relating to pedestrian or vehicular traffic and parking.
    • Parking facilities: designated parking spaces or areas, including lots and roadway spaces.
    • Parking lot: a series of parking spaces within a designated area.
    • Parking space: a clearly marked space designated by official signage for parking.
    • Parking year: the one‑year period beginning May 1 and ending April 30.
    • Permit holder: a person who has registered a parking account for permit parking.
    • Policy: PR Policy 1.2.23: Traffic & Parking.
    • Regulations: rules or requirements enacted by the University under this policy.
    • University: the University of Guelph.
    • University authority: persons or entities with delegated jurisdiction under this policy.
    • University property: all real property owned, leased, or operated by the University, including roads, pathways, and parking facilities.
    • University unit: any academic, research, administrative, or operational unit of the University.

    A2. Parking

    A2.1. Parking, No Obligation

    The University has no legal obligation to provide parking. Parking is offered as a licensed privilege—not a right—and is subject to this policy and its regulations.

    A2.2. Parking Principles

    • Parking availability is limited.
    • Maintaining green space is essential.
    • Expansion of parking is constrained by land use.
    • Priority parking is given to:
      • Regular full‑time employees;
      • Full‑time commuter students;
      • Community members requiring accessible parking;
      • Students with exceptional circumstances.
    • Public transit use is encouraged.
    • Campus Parking Services operates as a financially self‑reliant unit.
    • Parking fees recover operational and administrative costs.
    • Fines collected under University policy support parking operations.

    A3. Standards

    A3.1. Governing Legislation

    All applicable legislation applies on University property. Additional University requirements may be introduced as necessary.

    A3.2. Scope

    All persons and vehicles on University property must comply with legislation, University policy, and regulations.

    A3.5. Responsibilities for Conduct

    • Drivers are responsible for their own conduct and that of passengers.
    • Passengers are responsible for their own conduct.
    • Vehicle owners are responsible for conduct associated with their vehicle.
    • Permit holders and account holders are responsible for registered vehicles.

    A3.7. Joint and Several Responsibility

    The permit holder or account holder, the driver, and the vehicle owner are jointly and severally responsible for any violation involving the vehicle, regardless of who was operating it or whether it was used without consent.

    A3.10. Privacy Statement

    Personal information is collected under the University of Guelph Act (1964) and protected under FIPPA.

    A4. Violations

    A4.1. University Sanctions

    • Issuance of violation notices and fines
    • Towing, impounding, or storing vehicles
    • Suspension or revocation of parking privileges
    • Referral to collections or withholding of student records
    • Criminal or civil proceedings

    A4.4. MTO Search for Owner

    If a driver cannot be identified, the registered vehicle owner may be deemed responsible based on licence plate information.

    A4.6. Payment of Fines

    Fines must be paid within ten business days. Outstanding fines remain payable.

    A5. General Information and Assistance

    Campus Parking Services

    • Hours: 8:30 a.m.–4:15 p.m., weekdays
    • Phone: 519‑824‑4120 ext. 52118
    • Location: Trent Building, 32 Trent Lane PVT

    Campus Safety Office

    • Emergency: 519‑824‑4120 ext. 52000
    • Non‑emergency: 519‑824‑4120 ext. 52246
    • Available: 24/7

    A6. University Campus Master Plan

    The University Campus Master Plan (CMP) establishes the long‑term vision for the development of academic, research, ancillary, and administrative facilities. It guides planning, design, and development of University property by integrating:

    • the built environment (buildings and facilities);
    • campus circulation (roadways, walkways, and parking facilities); and
    • the preservation of natural and landscaped areas.

    The CMP aims to create a safe, accessible, welcoming, and sustainable campus environment that supports learning, research, and overall campus life.

    A7. Parking, No Guarantee

    In alignment with the CMP, University property is either already in use or reserved for future academic, research, ancillary, or administrative purposes. Opportunities to add or expand parking are limited, and some existing parking areas may be repurposed for future development.

    Parking availability cannot be guaranteed at any time, except for black zone premium permit holders, who are guaranteed parking space.

    A8. Parking Facilities, in General

    Parking facilities are located throughout the interior and perimeter of University property and may be designated for:

    • general use;
    • University‑restricted use; or
    • a combination of both.

    Most parking lots contain multiple designated uses, including:

    • loading zones;
    • service vehicle spaces;
    • University fleet vehicle spaces;
    • yellow, red, or blue permit spaces; and
    • black zone premium spaces.

    The University is not responsible for any costs, damages, or claims associated with parking facilities and shall be indemnified for such claims.

    A9. Parking Facilities, for General Purpose / Use

    Visitor Parking

    Intended for the general public, invited guests, employees, students, and others without permits. Visitor parking operates on a pay‑as‑you‑use basis during posted hours.

    Permit Parking

    Intended for employees, students, permitted contractors, and other approved users who bring personal vehicles to campus. Permit parking requires:

    • advance registration;
    • issuance of a permit; and
    • payment of applicable fees.

    Permit types include:

    • Yellow Zone — value perimeter
    • Red Zone — basic interior
    • Blue Zone — plus interior
    • Black Zone — premium interior (guaranteed parking)

    A9.1. Accessible Parking Facilities

    Accessible parking spaces support the University’s commitment to accessibility and are located throughout general use parking areas. To use an accessible parking space, the following conditions apply:

    • A valid University of Guelph parking permit or payment through PayByPhone must be completed in advance; and
    • A valid ServiceOntario Accessible Parking Permit must be clearly displayed, and the individual named on the permit must be present as the driver or passenger; or
    • Short‑term accessible parking grace may be arranged through Student Accessibility Services (students) or Occupational Health and Wellness (staff) and coordinated with Campus Parking Services.

    Accessible parking availability cannot be guaranteed due to demand exceeding supply.

    A9.2. Electric Vehicle Charging Station Facilities

    EV charging stations support the University’s sustainability goals and may be used only while a vehicle is actively charging, as indicated by the charging station or the vehicle’s onboard system.

    Charging is permitted for up to four hours per day in designated locations and only during posted hours. Parking fees apply to the parking space only; no electricity fees are charged.

    Green (EV) permit holders and University fleet EVs do not pay additional parking fees while actively charging.

    A9.3. Motorcycle Parking Facilities

    Motorcycle parking spaces are available in designated areas during posted hours on a fee‑for‑service basis. Motorcycles must use a kickstand support plate to prevent damage to parking surfaces.

    A9.4. Bicycle Stand Facilities

    Outdoor bicycle racks and covered bicycle shelters are located throughout campus, typically near major buildings. E‑bikes and e‑scooters are not permitted in covered bicycle shelters under any circumstances.

    Outdoor racks are free to use and may accommodate:

    • bicycles;
    • e‑bikes; and
    • electric kick scooters (e‑scooters).

    Bicycle shelters and racks are for daily use only and may not be used for long‑term storage.

    Removing the pedals from an e‑bike classifies it as a motor vehicle. Motor vehicles require proper licensing, insurance, and registration and must use motorcycle parking with a valid motorcycle permit.

    A10. Parking Facilities, for University‑Restricted Purpose / Use

    University‑restricted parking facilities are not available for general use and are reserved for specific operational and service purposes, including:

    • emergency services parking;
    • loading zones;
    • transit terminals;
    • bus stands;
    • taxi stands;
    • University fleet vehicles;
    • service vehicles; and
    • construction‑related parking.

    A10.1. Emergency Services Parking Facilities

    Reserved exclusively for Campus Safety, the Fire Prevention Office, and authorized police, fire, and paramedic vehicles.

    A10.2. Loading Zone Facilities

    Loading zones are used only for receiving or shipping University goods. Vehicles may park briefly (normally 20 minutes or less) while loading or unloading.

    A10.3. Transit Terminal Facilities

    Reserved for approved public transit agencies and permitted commercial bus operators for passenger loading and unloading.

    A10.4. Bus Stand Facilities

    Reserved for City of Guelph Transit and GO/Metrolinx buses. Other commercial buses must arrange access in advance through Campus Parking Services.

    After posted parking hours, buses may use designated visitor or permit lots only if approved.

    A10.5. Taxi Stand Facilities

    Taxi stands may be used only by licensed taxi, limousine, and ride‑hailing services authorized by the University. Operators must:

    • use only designated spaces;
    • limit parking duration (normally 30 minutes or less);
    • stop only for immediate passenger pickup or drop‑off; and
    • comply with all additional University requirements.

    If taxi stands are full, other operators may not park elsewhere except for immediate passenger exchange.

    A10.6. University Fleet Vehicle Parking Facilities

    University fleet vehicles must be registered with Physical Resources – Transportation Services and Campus Parking Services. University units are responsible for proper operation, storage, and parking of fleet vehicles in accordance with policy.

    A10.7. Service Vehicle Parking Facilities

    Restricted to designated University service units and approved third‑party contractors performing ongoing service work. Service vehicle permits are required.

    Employees may not use service vehicle permits to park personal vehicles near their work locations.

    A10.8. Construction Parking Facilities

    Physical Resources may designate specific parking areas for construction contractors and subcontractors. The following conditions apply:

    • All contractor vehicles must be registered with Campus Parking Services.
    • Construction materials may be stored only in approved zones or hoarded areas.
    • Loading and unloading activities must be coordinated in advance with Physical Resources.

    Construction parking is not guaranteed. Contractor vehicles must display a valid parking permit, which may include:

    • Commercial service permit;
    • Yellow permit; or
    • Paid visitor parking.

    Contractors are not permitted to park in University service vehicle spaces at any time.

    A11. Visitor Parking Services – Overview

    Visitor parking services provide short‑term, pay‑as‑you‑use parking options for individuals who do not hold a University parking permit. These services include visitor parking account setup, selection and purchase of parking time, and associated payment processes.

    Visitor parking is intended for:

    • members of the general public;
    • invited guests;
    • students and employees without permits; and
    • other community members requiring occasional parking.

    Visitor parking operates on a first‑come, first‑served, fee‑for‑service model during posted hours. Permit holders may not park in visitor areas without paying the required visitor fee.

    A11.1. Visitor Parking Accounts

    Visitor parking typically requires advance setup of a parking account. Users may:

    • register through an approved third‑party mobile application (e.g., PayByPhone, HONK, Offstreet); or
    • create an account through the University’s online parking portal.

    Account setup requires relevant personal information and vehicle details. Information must remain accurate and complete, and account holders are responsible for updating their information prior to purchasing parking.

    A11.2. Purchasing Visitor Parking

    Visitor parking may be purchased by:

    • logging into the University parking portal;
    • using PayByPhone, HONK, or Offstreet (via app or website); or
    • calling the PayByPhone service number posted on parking signage.

    Users must select the correct location code, parking duration, vehicle, and payment method. An electronic receipt is issued to the licence plate registered.

    There is no grace period for parking. Payment is required immediately before leaving a vehicle unattended. Additional time may be purchased before the current session expires.

    Failure to purchase and maintain valid paid parking time during posted hours constitutes a parking violation.

    A11.3. Accessible Parking

    Accessible visitor parking requires:

    • a valid ServiceOntario Accessible Parking Permit clearly displayed;
    • the named permit holder to be present (as driver or passenger); and
    • advance payment through the PayByPhone application.

    As with all parking categories, accessible visitor parking availability cannot be guaranteed.

    A11.4. Visitor EV Charging

    Visitor EV charging operates on a pay‑as‑you‑park basis. The following requirements apply:

    • Parking fees apply to the parking space only; no electricity fees are charged.
    • Only electric vehicles may park in designated EV charging spaces.
    • EV charging stations may be used only during posted hours.
    • Four‑hour maximum: P4, P12, P23, P31
    • No time limit: P15, P48, P49, P30, P59
    • Vehicles must be actively charging—meaning they are drawing electrical current as indicated by the charging station or the vehicle’s charging system—while occupying an EV charging space. Vehicles not actively charging are in violation.

    A12. Permit Parking Services – Overview

    Permit parking services establish the process for purchasing, using, and managing University parking permits for employees, students, and approved contractors. This framework includes eligibility, permit options, payment requirements, and rules governing cancellations and suspensions.

    Permit parking provides in‑and‑out privileges in designated lots during posted hours and requires advance registration through a University parking account.

    Up to three vehicles may be registered to a single permit; however, only one registered vehicle may be parked on campus at any given time. If multiple registered vehicles are parked simultaneously without additional payment, each vehicle is subject to ticketing.

    A12.1. Permit Types

    Each permit type is governed by specific rules concerning availability, oversubscription ratios, overflow privileges, and designated parking locations.

    Available Permit Types

    • Discounted (P18, P59, Gordon Hall Only)
    • Yellow Zone — Value Perimeter
    • Red Zone — Basic Interior
    • Blue Zone — Plus Interior
    • Black Zone — Premium Interior (Guaranteed)
    • Green (EV) Zone — Electric Vehicle
    • Motorcycle Zone
    • Accessible Zone

    Discounted Permit Parking

    • Valid only in designated discounted lots
    • First‑come, first‑served; parking not guaranteed
    • No overflow privileges
    • Visitor parking required if lot is full
    • Oversubscription ratio: 1.45 permits per space
    • No waitlist maintained

    Yellow Zone Permit Parking

    • Valid in any yellow zone facility
    • First‑come, first‑served
    • Visitor parking required if no yellow spaces are available
    • Oversubscription ratio: 1.45:1
    • Waitlist may be maintained

    Red Zone Permit Parking

    • Valid in any red zone facility
    • Overflow into yellow zones permitted (excluding P14 and P19)
    • Oversubscription ratio: 1.35:1
    • Waitlist may be maintained

    Blue Zone Permit Parking (Staff Only)

    • Available to staff only
    • Overflow into red and yellow zones allowed
    • Oversubscription ratio: 1.10:1
    • Waitlist may be maintained

    Black Zone Permit Parking – Guaranteed

    • Assigned lot with guaranteed parking
    • 24/7 access
    • Oversubscription ratio: 1:1
    • Temporary overflow allowed during unexpected capacity issues
    • Waitlist may be maintained

    Green (EV) Zone Permit

    EV permits authorize parking at EV charging stations only while actively charging.

    Green / Red
    • Red zones and EV chargers in red zones
    • 4‑hour max: P4, P12, P23, P31
    • No limit: P48, P49, P59
    • Vehicle must relocate after charging
    Green / Yellow
    • Yellow zones and EV chargers in yellow zones
    • No limit: P15, P30
    • No waitlist maintained

    Motorcycle Zone Permit

    • First‑come, first‑served
    • No guaranteed spaces
    • Kickstand support plate required
    • May be oversold
    • No waitlist maintained

    Accessible Zone Permit

    • Valid U of G permit or PayByPhone payment required
    • Valid ServiceOntario permit displayed
    • Named permit holder must be present
    • Short‑term accommodation coordinated with Accessibility Services or OHW
    • Availability not guaranteed

    A12.2. University Parking Account

    A University parking account must be created and activated before eligibility assessment, permit purchase, or permit parking.

    Mandatory Information

    • Full name
    • U of G student or employee number
    • University and/or local address
    • University email address
    • Mobile phone number
    • Up to three registered vehicles
    • Policy acknowledgement

    A12.3. Accuracy and Updating Information

    Permit holders are solely responsible for ensuring all account information is current and accurate. The University assumes no liability for impacts resulting from inaccurate data.

    A12.4. Permit Eligibility

    Students

    Must be enrolled and in good standing. Availability varies by season and zone.

    Employees

    Subject to availability. Student employees are not eligible for staff permits.

    A12.5. Payment and Renewal

    Permit fees must be paid in full and in advance unless authorized for payroll deduction.

    Payroll Deduction

    • Mandatory for regular full‑time employees
    • Renews automatically each May unless opted out
    • Monthly deductions apply

    Permit Renewal

    • Monthly permits not renewed in May or September
    • Alternate schedules communicated in advance
    • Renewal subject to availability and eligibility

    Restrictions on Issuance

    Permits will not be issued if outstanding fines exist unless proof is provided:

    • ServiceOntario plate transfer and cancellation receipt; or
    • MTO vehicle record search or confirmation letter

    A13. Payments, Parking Licence, and Cancellation Rules

    A13.1. Payment

    Full payment is required to activate a permit. Virtual permits are issued and linked to registered licence plates. Permits expire at the end of the paid period unless renewed.

    A13.2. Parking Licence

    Payment establishes a licence relationship granting permission—not a right—to park, conditional on compliance with policy.

    A13.3. Administrative Charge for Insufficient Funds

    Returned payments may incur administrative fees in addition to outstanding balances, all of which become immediately payable.

    A13.4. Withdrawal, Cancellation, or Revocation

    University‑Initiated

    • Policy non‑compliance
    • Unpaid fines or fees
    • Repeated violations

    Voluntary Cancellation

    Permit holders may cancel anytime before the prepaid period ends by submitting an online cancellation request.

    Employee Leave of Absence

    • Option 1: Cancel permit and reapply upon return
    • Option 2: Retain permit and continue payments

    Involuntary Termination

    Permits are automatically revoked upon conclusion of employment or student status.

    A13.5. Determination of Refund or Balance Owing

    Daily and monthly permits are non‑refundable.

    Refund / Balance Formula: a = b − (c × d) − e

    • a = final balance
    • b = total fees paid
    • c = monthly permit rate
    • d = months used (no partial months)
    • e = unpaid fines or penalties

    A14. University‑Related Parking Permit Services

    University‑related parking permits support operational needs and provide short‑term or recurring parking access for University units and affiliated groups. These permits include:

    • University fleet vehicle permits;
    • Service vehicle permits;
    • Health and Performance Centre (HPC) clinic permits;
    • External governor and trustee permits;
    • Prepaid visitor parking; and
    • Special event parking arrangements.

    A14.1. University Fleet Vehicles

    University fleet vehicles must be registered with both Physical Resources – Transportation Services and Campus Parking Services.

    University units are responsible for ensuring fleet vehicles are stored and operated in full compliance with this policy.

    Fleet vehicles that are not in regular use—particularly during winter months— must be parked in Lot P18 or at the rear of Lot P30.

    A14.2. Service Vehicle Permits

    Service vehicle permits are issued to designated University units and registered employees performing maintenance or service work.

    Service vehicle permits may not be used to park personal vehicles near an employee’s workplace. Personal vehicles are not permitted in commercial service vehicle spaces at any time.

    A14.3. Health and Performance Centre (HPC) Parking Permits

    HPC parking permits are used by the Health and Performance Centre to reserve parking spaces for clients during scheduled appointments in designated areas.

    Parking availability is not guaranteed. All vehicles must be registered with HPC prior to arriving on campus.

    A14.4. External Governor and Trustee Permits

    Permit parking is available for external members of the University’s Board of Governors and Board of Trustees.

    The University Secretariat purchases annual permits from Campus Parking Services on behalf of these members.

    External governors and trustees must register with Campus Parking Services—registration may be coordinated through the University Secretariat—to activate permit privileges.

    A14.5. Prepaid Visitor Parking

    Prepaid visitor parking allows University units to purchase single‑use visitor parking passes for guests or events.

    No in‑and‑out privileges apply to prepaid visitor parking.

    A14.6. Special Event Parking

    Special parking arrangements for large University‑sponsored events or visiting groups (e.g., convocation) may be requested through Campus Parking Services, typically at least two weeks in advance.

    Approved requests may incur associated costs, including parking, signage, or staffing expenses.

    Advance notice of parking lot closures or repurposing for University events will normally be posted several days in advance on the University website and at affected parking locations.

    Any vehicle remaining in a parking lot after access has been closed or restricted for a University special event is in violation of this policy and may be subject to sanctions, including immediate towing at the driver’s risk and expense.

    A15. Other Parking and Services

    Other types of parking and parking‑related services may be provided on University property during posted hours.

    These services are typically first‑come, first‑served, fee‑for‑service, and do not provide in‑and‑out privileges unless otherwise specified.

    The University assumes no responsibility or liability for any costs or damages related to the use of these services and must be indemnified against related claims.

    A15.1. Continuing Education Parking

    Individuals enrolled in University continuing education courses or programs may park at no additional cost during the following times, unless restricted by official signage:

    • Weekdays: 5:00 p.m. to 10:00 p.m.
    • Weekends: 8:00 a.m. to 10:00 p.m.

    Parking is permitted in visitor, yellow, or red zone lots.

    A15.2. Service Contractor Parking

    Service vehicle parking spaces are reserved for University service units and registered service contractors performing ongoing delivery, maintenance, or service work.

    Approved contractors must purchase one of the following for each registered vehicle:

    • Commercial Service Vehicle Permit;
    • Yellow Zone Permit; or
    • other permits as required.

    Parking availability is not guaranteed. If service vehicle spaces are full, contractors may park in visitor parking (except Lots P31 and P44) and must pay applicable visitor fees.

    Construction contractors are not permitted to park in University service vehicle spaces at any time.

    A15.3. Construction Zones / Hoarding Parking

    Construction zones or hoarding areas may be established by Physical Resources to support construction projects.

    Contractors must comply with the following requirements:

    • Mandatory registration with Campus Parking Services;
    • Construction materials stored only in approved zones;
    • No parking within hoarding or construction zones;
    • A valid University parking permit is required for all contractor vehicles;
    • All loading and unloading coordinated through Physical Resources.

    A15.4. Special Exempt Parking

    Special exemption parking permits may be issued by Campus Parking Services when unique circumstances require parking, stopping, standing, or operating a vehicle in a location normally restricted or prohibited.

    Special exemption permits specify:

    • the approved purpose;
    • the permitted location(s); and
    • the authorized time period(s).

    No use outside of the approved parameters is permitted.

    A16. Regulations – Overview

    The regulations in this section support a safe, healthy, and functional campus environment by ensuring the orderly movement of pedestrians and vehicles entering, circulating within, and exiting University property.

    Campus Parking Services enforces parking regulations established under University policy. The Campus Safety Office enforces applicable legislation—including the Highway Traffic Act (Ontario)—and all University policies on University property.

    Parking violations are issued under University policy, while traffic violations are issued under provincial legislation.

    A16.1. Traffic and Parking to Be Regulated

    Unless otherwise stated, any rule governing stopping, standing, parking, or vehicle operation under applicable legislation also applies on University private roads and property. The University may add further restrictions where appropriate.

    A16.2. Compliance with Authorities and Signs

    • All persons must comply with directions from enforcement authorities.
    • All official signs and traffic control devices must be obeyed.
    • Official roadway signs apply to both sides of the roadway unless otherwise posted.
    • The maximum speed limit on University property is 30 km/h.
    • If posted signage conflicts with written regulations, posted signage prevails.

    A16.3. Warnings

    The University may, at its discretion, issue warnings without fines.

    A16.4. Special Exemption Permits

    A special exemption permit may authorize activities otherwise prohibited— including parking or operating a vehicle in restricted locations—within clearly defined limits.

    A16.5. Identification

    Any person on University property must produce identification upon request. Drivers must present:

    • a valid driver’s licence;
    • vehicle ownership; and
    • proof of insurance.

    Failure to do so is a violation of legislation and University policy.

    A16.6. Damage or Destruction to University Property

    Damaging, vandalizing, or destroying University property is prohibited.

    A16.7. Skateboarding / Rollerblading

    Skateboarding and rollerblading are not permitted anywhere on University property, including buildings and residences.

    A16.8. Vehicle Abandonment

    • left for 14 or more consecutive days;
    • dismantled, wrecked, or inoperable for more than 48 hours; or
    • missing a valid licence plate (immediate towing may occur).

    Abandoned vehicles may be towed at the owner’s expense without prior notice.

    A16.9. Sleeping or Residing in Vehicles Prohibited

    Sleeping or maintaining residence in a vehicle, trailer, tent, or similar accommodation on University property is strictly prohibited.

    A16.10. Tailgating Prohibited

    Tailgate gatherings are not permitted unless approved in advance by Campus Parking Services.

    A16.11. Environmental Release of Vehicle Fluids

    The release of vehicle fluids onto University property is prohibited. The vehicle owner is responsible for all costs incurred by the University, including cleanup, remediation, and restoration.

    A16.12. Vehicle Cleaning or Maintenance

    Washing, repairing, or maintaining vehicles is not permitted on University property except in designated areas. Routine snow removal is permitted.

    A17. Towing and Impoundment

    Any vehicle in violation of legislation or University policy may be towed, impounded, and stored at the discretion of the University.

    Towing and storage occur at the vehicle owner’s sole risk, expense, and liability. The University assumes no responsibility for damage, loss, theft, injury, or death.

    A17.1. Towing Charges

    Towing & Impoundment — Cost Recovery Charges
    Cost Recovery ChargeFeeReviewable?
    Daily storage of towed vehicle (per day or part day)$20.00No
    Release of towed vehicle (08:00–20:00)$115.00No
    Release of towed vehicle (20:00–08:00)$158.00No
    Drop fee — on‑site release$62.00No
    Multiple release attempt (per trip)$43.00No

    Note: Towing charges are cost‑recovery fees and are not eligible for appeal. These charges apply in addition to any violation fines.

    A18. Traffic Regulations

    Violations of the Highway Traffic Act (Ontario) or other legislation are enforced by the Campus Safety Office and must be disputed through the provincial process.

    A19. Parking Regulations

    Once a vehicle is linked to an account and/or permit, the account holder is responsible for all past and present parking violations associated with that vehicle.

    A20. Summary of Parking Violations, Fines, Late Surcharges, and Review Status

    Parking Violations and Fines

    Parking ViolationFineLate FeeReviewable
    Park in accessible space without valid permit$300.00$10.00No
    Damage or vandalism to University property / parking lot$200.00$0.00No
    Park EV in EV charger not actively charging$125.00$10.00No
    Park non‑EV in EV charging space$125.00$10.00No
    Drive in restricted bus or emergency‑only areas$100.00$10.00No
    Obstruct building fire exit or emergency egress$100.00$10.00No
    Park in fire route / emergency route$100.00$10.00No
    Park in designated departmental space$100.00$10.00No
    Lost or revoked parking privileges$100.00$10.00No
    Park in non‑parking space without an active permit$70.00$10.00Yes
    Park in premium space$70.00$10.00Yes
    Arboretum Road — exceed 2‑hour limit$70.00$10.00Yes
    Arboretum Road — improper use$70.00$10.00Yes
    Parking with no valid permit$70.00$10.00Yes
    Abandoned vehicle$45.00$5.00No
    Administrative fee — insufficient funds$45.00$0.00No
    Double parked$45.00$5.00No
    Expired HONK / no payment$45.00$5.00Yes
    Expired PayByPhone / no payment$45.00$5.00Yes
    Fail to register vehicle / update parking account$45.00$5.00Yes
    Obstruct accessible access route (bicycle)$20.00$5.00Yes
    Obstruct loading zone$45.00$5.00Yes
    Obstruct walkway$45.00$5.00Yes
    Park at end of aisle$45.00$5.00No
    Park in incorrect permit zone$45.00$5.00Yes
    Park on boulevard or sidewalk$45.00$5.00Yes
    Park over time limit$45.00$5.00No
    Parking blocking other vehicles$45.00$5.00Yes
    Parking multiple vehicles using one permit (per vehicle)$45.00$5.00Yes
    Park — unauthorized / hashed area with valid permit or payment$45.00$5.00Yes
    Park / stand / stop / operate vehicle in prohibited area — impeding$45.00$5.00Yes
    Warning — violation identified$0.00$0.00No

    Important: Non‑reviewable violations are final upon issuance. Reviewable violations may be considered only through the official review process outlined in Section A21.

    A21. Violation Notice Review Process

    The University provides a review process for certain parking violations issued by Campus Parking Services to determine whether a notice was issued in error or contrary to policy. This review applies only to violations listed as “reviewable.”

    A21.1 Eligibility for Review

    A violation notice may be reviewed when:
    • it was issued under University policy (not legislation), and
    • it concerns a violation type designated as reviewable.
    Violation notices issued under legislation (e.g., Highway Traffic Act) must be disputed through the provincial process.

    A21.2 Review Submission Requirements

    • Requests must be submitted online.
    • Requests must be made within 10 business days of the violation issue date.
    • Requests submitted after the 10 business days will not be considered.

    ​​​​​​​A21.3 Review Decision Process

    Normally within five business days, the Manager, Campus Parking Services (or designate):
    • reviews the request and all relevant information, and
    • issues a written decision choosing one of the following outcomes:
      • Deny the request (violation upheld; fine and sanctions remain).
      • Accept the request in part (violation upheld but fine or sanction reduced/modified).
      • Accept the request in full (violation overturned; fine and sanction removed).
    • Decisions are final, conclusive, and binding.
    Payment of any amount owing after a review decision is due within 10 business days.

    ​​​​​​​​​​​​​​A21.4 Writing an Effective Request for Review

    Suggestions for Writing an Effective Request for Review
    • Ensure your request is based on the claim that the violation notice was issued in error or contrary to applicable parking regulations. A lack of awareness or understanding of the regulations is not valid grounds for review.
    • Keep your submission brief and focused, providing only relevant information and addressing the specific reason the violation was issued.
    • Do not include tangential or unrelated matters. Editorial comments—such as complaints about convenience or parking availability—will not be considered.
    • Avoid confusing parking violations with unrelated safety or security concerns.
      ​​​​​​​
    Requests for review are generally not considered for reasons such as:
    • “Everyone parks there; I’m the only one who got a ticket.”
    • “I thought it was a parking space,”
    • “I didn’t see the sign,”
    • “I’ve parked there for weeks (months, years) without a ticket.”
    • “I was only there for 5 or 10 minutes.”
    • “A washroom emergency or illness required me or someone with me to stop.”
    • “How was I supposed to know it was going to snow?”
    • “My phone was dead.”
    • “I was in a meeting/class/exam and was not able to add more time.”