Need to Replace Your Card? Don't Worry - We Can Help.
If you need to replace your Staff or Faculty Campus Card, the GET app is the quickest way to manage it. You can report your card as lost, stolen, or even found directly through the app, helping you stay secure and get back up and running with ease.
See below for what to do if your card is lost, information on replacement fees, and other important details.
If a card becomes demagnetized or is not functioning properly, please bring it to our office, and we will provide a replacement card at no additional cost. Please contact the Campus Card Office at idcard@uoguelph.ca
Deactivate your card right from your cellphone or computer by going into the GET Mobile App and using Quick links to mark the card as lost.
Alternatively, you can contact the Campus Card Office at idcard@uoguelph.ca
If you find your card, you can use the GET app to mark it as found.
Reactivation of a previously lost card cannot, under any circumstances, be done if a new card has already been issued. Contact the Campus Card Office for obtaining a new employee card.
The first three staff cards will be issued at no charge. A fee of $30 will apply for the issuance of subsequent cards. If a card becomes demagnetized or is not functioning properly, please bring it to our office, and we will provide a replacement card at no additional cost.
The first three staff cards will be issued at no charge. A fee of $30 will apply for the issuance of subsequent cards. If a card becomes demagnetized or is not functioning properly, please bring it to our office, and we will provide a replacement card at no additional cost.
