Frequently Asked Questions - Student Affairs
Visit our Cultural Diversity page and/or our information for First Nations, Inuit, and Métis students.
The Office of the Registrarial Services provides verification of enrollment documents.
Students who require a letter confirming attendance at the University should visit WebAdvisor, click onto Related Forms & Documents on the side menu, and complete the "Confirmation of Enrolment/Attendance Order Form".
The Office of Registrarial Services processes official transcript requests.
Students who wish to request an official transcript should visit WebAdvisor, click onto Related Forms & Documents on the side menu, and complete the "Official Transcript Request". If you have any questions about the transcript process, please email: email@example.com or phone: 519 824-4120 Ext. 58731.
Your Student Campus Card is the most important piece of identification you will have while at the University of Guelph. The Campus Card confirms your affiliation with the University and can provide you with access to a wide variety of academic and wellness services.
For more information about your Student Campus Card, including how to obtain or replace it, please visit campuscard.uoguelph.ca.
You should use your Guelph email address to notify your instructors of your illness and the anticipated time you will be away. Ensure you tell them if this time period impacts any assessments (i.e. tests) and/or deadlines (for papers) and specifically ask for academic consideration for those if needed. If it is an extended period of time (more than a few days) you may wish to consult your Program Counsellor on how to best manage your academic requirements.
If due to illness, you have missed or are going to miss a:
- Mid-term examination: you need to notify your professor from your Guelph email address and specifically ask for academic consideration (i.e. an alternate time to write).
- Final examination: you need to submit a Request for Academic Consideration to your Program Counselling Office.
IMPORTANT NOTE: The University will consider granting consideration for courses if there are sufficient extenuating medical, psychological or compassionate circumstances. Please carefully review the Academic Consideration policy and contact your program counsellors should you have more questions.
Students are expected to know their examination schedules (through their course syllabus and the examination schedule on WebAdvisor).
If you have mistakenly missed a:
- Mid-term examination: you need to notify your Professor from your Guelph email address, and inquire if anything can be done.
- Final examination: you need to notify your Program Counselling Office immediately from your Guelph email address, and inquire if anything can be done.
Contact your program counsellors for more information.