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Email/Gryph Mail (via Outlook/Office 365)

Service category: 
Email, Calendaring and Collaboration Tools [1]
Service audience: 
College [2]
Departments [3]
Faculty [4]
Graduate Students [5]
Other [6]
Retired Faculty and Staff [7]
Sponsored [8]
Staff [9]
Undergraduate Students [10]
Keywords: 
GryphMail [11]
Microsoft Office 365 [12]
Microsoft Office 2016 [13]
email [14]
student email [15]
calendaring [16]
Student Calendaring [17]
cloud storage [18]
Collaboration [19]
OneDrive [20]
OneDrive for Business [21]
Word [22]
Excel [23]
PowerPoint [24]
OneNote [25]
Related services: 
Central Login ID and Password [26]
OneDrive for Business (via Office 365) [27]
Office Online (via Office 365) [28]
Office 365 [29]
Calendar (via Office 365) [30]

Request Service [31]

Get Support [32]

Description: 

Email is provided as part of the Office 365 suite of services.  Office 365 is offered to all Staff, Faculty, Undergraduate and Graduate Students at the University of Guelph (including all affiliate campuses) and the University of Guelph-Humber. 

Service details: 
About

Trying to log in to your Gryph Mail account? Visit https://mail.uoguelph.ca [33].

Email at the University of Guelph is called Gryph Mail. Gryph Mail can be accessed in several ways:

  • Via the Outlook Web [34] App [34] (OWA) - which refers to email, calendar, contacts (people) and tasks that are accessible via a web-based platform
  • Via the Outlook Mobile App on various mobile devices [35]
  • Through the Outlook Desktop [36] Client [36]. 

For additional information regarding which features are available in the Outlook Web App compared with the desktop version of Microsoft Outlook and to help decide which version is best for you, visit the following link to Microsoft Support: Compare Outlook, Outlook Web App and Mail & Calendar apps [37].

To get started with Outlook 2016 for Mac checkout our Online User Guide for Outlook 2016 for Mac [38].

Image result for mail office 365

There is no charge for this service as it is provided by CCS. 

Self-help

Additional resources from Microsoft Support:

  • Getting started in Outlook Web App [39]
  • The Microsoft Outlook Training [40] page from Microsoft Support.
  • Tame your email and calendar [41]

Microsoft position on online access to Office 365 [42]

Support

If you need help or have questions about the service, please email us at IThelp@uoguelph.ca or check our CCS Help Services page for more ways to contact us:

  • CCS Help Services [43]

There may be scheduled maintenance or a service issue occurring. Please refer to CCS System Status Page for more information:

  • CCS System Status Page [44]

Microsoft position on online access to Office 365 [42]

Availability
Item Expectation
Service availability 24x7 except for scheduled maintenance (see CCS System Status [45] schedule).
Service requests and problems Response time varie depending on the nature of the issue.
Request

Email accounts are created automatically when your Central Login Account [26] is created. Email accounts use the same username and password as your Central Login Account. 

To access Email directly using a web browser, link to https://mail.uoguelph.ca [33]. These browsers are supported:

  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Apple Safari
  • Google Chrome

Email is also available via email desktop clients (Microsoft Outlook 2016 is recommended and supported by CCS) and mobile devices. You can find extensive information and support on the use of Office 365, by going to our Office 365 web pages [46].

Our Vision

To be technology and knowledge solution leaders, partnering with University communities, enabling excellence in teaching, learning and research.

Our Purpose

Changing lives, improving life by enabling our community.

Our Core Values

Service Culture, Integrity, Individual Leadership, Teamwork, Agility, Communication

Find us on Social Media

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  • YouTube - CCS – University of Guelph

  • Twitter - U of G CCS IT Service Desk

About CCS

Computing & Communications Services (CCS) is U of G’s central IT department, providing core IT services to the greater campus community.

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Source URL:https://www.uoguelph.ca/ccs/services/office365/email

Links
[1] https://www.uoguelph.ca/ccs/category/service-category/email-calendaring-and-collaboration-tools [2] https://www.uoguelph.ca/ccs/service-audience/college [3] https://www.uoguelph.ca/ccs/taxonomy/term/74 [4] https://www.uoguelph.ca/ccs/category/service-eligibility/faculty [5] https://www.uoguelph.ca/ccs/service-audience/graduate-students [6] https://www.uoguelph.ca/ccs/service-audience/other [7] https://www.uoguelph.ca/ccs/service-audience/retired-faculty-and-staff [8] https://www.uoguelph.ca/ccs/service-audience/sponsored-users [9] https://www.uoguelph.ca/ccs/taxonomy/term/20 [10] https://www.uoguelph.ca/ccs/taxonomy/term/21 [11] https://www.uoguelph.ca/ccs/service-keywords/gryphmail [12] https://www.uoguelph.ca/ccs/service-keywords/microsoft-office-365 [13] https://www.uoguelph.ca/ccs/service-keywords/microsoft-office-2016 [14] https://www.uoguelph.ca/ccs/taxonomy/term/22 [15] https://www.uoguelph.ca/ccs/taxonomy/term/23 [16] https://www.uoguelph.ca/ccs/taxonomy/term/24 [17] https://www.uoguelph.ca/ccs/service-keywords/student-calendaring [18] https://www.uoguelph.ca/ccs/taxonomy/term/25 [19] https://www.uoguelph.ca/ccs/taxonomy/term/11 [20] https://www.uoguelph.ca/ccs/service-keywords/onedrive [21] https://www.uoguelph.ca/ccs/service-keywords/onedrive-business [22] https://www.uoguelph.ca/ccs/service-keywords/word [23] https://www.uoguelph.ca/ccs/service-keywords/excel [24] https://www.uoguelph.ca/ccs/service-keywords/powerpoint [25] https://www.uoguelph.ca/ccs/service-keywords/onenote [26] https://www.uoguelph.ca/ccs/service/central-login-id-and-password [27] https://www.uoguelph.ca/ccs/service/office365/onedriveforbusiness [28] https://www.uoguelph.ca/ccs/services/office365/officeonline [29] https://www.uoguelph.ca/ccs/services/office365 [30] https://www.uoguelph.ca/ccs/services/office365/calendar [31] https://www.uoguelph.ca/ccs/forms/request-service?service=gryph_mail [32] https://www.uoguelph.ca/ccs/forms/get-support-ccs-services?service=gryph_email [33] https://mail.uoguelph.ca/ [34] https://www.uoguelph.ca/ccs/office365/training/online-training-resources/mail [35] https://www.uoguelph.ca/ccs/office365/support/mobile-device-configuration [36] https://www.uoguelph.ca/ccs/office365/support/desktop-email-client-configuration [37] https://support.office.com/en-us/article/Compare-Outlook-Outlook-Web-App-and-Mail-Calendar-apps-f11a5d7a-944f-4ee3-9c19-17f662f029db?ui=en-US&rs=en-US&ad=US [38] https://www.uoguelph.ca/ccs/office365/training/online-user-guide/outlook2016mac [39] https://support.office.com/en-us/article/Getting-started-in-Outlook-Web-App-0062c7be-f8e3-486e-8b14-5c1f793ceefd [40] https://support.office.com/en-us/article/Outlook-training-8a5b816d-9052-4190-a5eb-494512343cca [41] https://support.office.com/en-us/article/Tame-your-email-and-calendar-20e822dc-1c7a-4b3f-ab79-c00beb3f8e92 [42] https://www.uoguelph.ca/ccs/office365/microsoft-position-online-access-office-365 [43] https://www.uoguelph.ca/ccs/help [44] https://uoguelph.statuspage.io/ [45] http://uoguelph.statuspage.io/ [46] https://www.uoguelph.ca/ccs/office365