CURRENT SUPPORT DURING COVID-19 PANDEMIC: CCS IT Desk is only open when the library is open, see link below for IT Desk. For the fastest response, please email us at IThelp@uoguelph.ca, call us at 519-824-4120 x58888 OR go on live chat for assistance (bottom right-hand corner of your screen when on the CCS website) during our updated business hours.
| Phone Hours | |
|---|---|
| Monday- Friday | 8:30am- 4:30pm |
| Saturday- Sunday | Closed |
| Statutory Holidays | Closed |
| Chat and Email Hours | |
|---|---|
| Monday- Friday | 8:30am- 8:30pm |
| Saturday- Sunday | 12:00pm- 4:00pm |
| Statutory Holidays | Closed |
New to U of G? Visit our Get Started pages for undergraduate students [1], graduate students [2], staff, and faculty [3].
| In-Person | Visit the CCS IT Help Desk [4], located on the main floor of the McLaughlin Library. |
| Chat |
Chat live with the CCS IT Help Centre. Please see our blue chat icon - "Chat Live with Us" - on the bottom right corner of every CCS web page. If offline fill out the offline form to send us an email. You can visit the website Chat Privacy [5] for privacy policy information. |
| Phone | Phone the CCS IT Help Centre [6] at 519-824-4120 x58888. Exceptions to our regularly scheduled hours will occur to reflect University Closures. |
| Send your questions to IThelp@uoguelph.ca [7] and we will usually reply within one to two business days. During busy periods, response time may be increased. If you have an urgent issue, please contact us by phone. |