Contact Us
Our office is open Monday to Friday, excluding holidays, during the following hours:
| Months | Hours |
|---|---|
| September - May | 8:30 am to 4:30 pm |
| June - August | 8:30 am to 4:15 pm |
Please note: The first and third Thursday of every month the office will open at 9:30 am.
E-mail and Telephone Contacts
Billing & Account Queries
Information on billing, payment,and your account.
Payment arrangements or deferrals.
OSAP Queries
Changes and updates to your OSAP.
Queries relating to all student loans.
519-824-4120 x58715
Financial Aid Appointments
Appeals: OSAP, bursary, family break-down.
Emergency financial assistance.
Budget counselling and UG loans.
519-824-4120 x58715
Work Study Queries
Queries specific to the work-study program.
awards@Student Awards, Scholarships & Bursaries Queries
Scholarships, Bursaries, Travel grants.
Queries about external scholarships.