Will the COVID-19 pandemic affect the supply of goods and services to the University?

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The following suppliers have reported supply interruptions and product shortages as a result of COVID-19. In many cases, these supplies are being prioritized to health care providers.


Expected Interruptions and Product Shortages

Life Technologies/ Thermo Fisher Scientific

PPE (Personal Protection Equipment) and throat/nasal swabs


Unprecedented global demand for kits for viral nucleic acid isolation (QIAamp Viral RNA Mini kits, cat #s 52904 and 52906) and the EZ1 Virus Kit (cat # 955134). 


 qPCR instruments (CFX96), used for COVID-19 testing

VWR International

Items that are directly related to COVID-19 (N-95 Mask, and other Personal Protection Equipment) are being prioritized to critical need areas

Swish Maintenance

PPE products such as gloves, masks; delay in order of sanitizer

Staples Advantage

Back ordered on medical safety supplies, such as disinfectant wipes, Purell sanitizer, respiratory masks

One Diversified Audio Visual Canada

General delays in Smart Technology Products (Smartboards S and R models)

CDW Canada

High demand on laptop products


Longer lead time for laptops due to high demand

Dell Canada

Intel delay is impacting inventories

Delta Guelph Hotel and Conference Centre

Open for catered events, meetings, and accommodations.

Restaurant remains closed. Breakfast, lunch and snack items are available for purchase through Front Desk ‘Good to Go’ Market.

Red Car Services Shared Ride Airport Service has been suspended. Only private service to any airport or other destination is available.

In addition, some suppliers expressed concerns over the border shutdown between the United States and Canada as this could affect their supply chain. As the situation evolves, we will provide further updates in this area.

Other than the noted exceptions above, many of our Supply Managed Contract (SMC) suppliers have indicated no anticipated negative impacts on their supply chains and inventories.