Contact Us

Hours

September - May
8:30 a.m. to 4:30 p.m., Monday-Friday (excluding holidays), with the exception of Thursdays when the office opens at 9:30 a.m.

June - August
8:30 a.m. to 4:15 p.m., Monday-Friday (excluding holidays), with the exception of Thursdays when the office opens at 9:30 a.m.

Email and Telephone Contacts

Phone: 519-824-4120 x58715
Fax: 519-823-9421

Billing & Account Queries

  • Information on billing, payment and your university financial account.
  • Payment arrangements or deferrals.

Email: accquest@uoguelph.ca

OSAP & Government Aid Queries

  • Changes and updates to your OSAP account.
  • Queries relating to government aid.

Email: fininfo@uoguelph.ca

Financial Aid Appointments

  • Appeals: OSAP, bursary, family breakdown.
  • Emergency financial assistance.
  • Budget counselling and UG loans.

Schedule an appointment by phone: 519-824-4120 x58715

Scholarships, Bursaries & Other Award Programs

  • Scholarships, bursaries and travel grants.
  • Queries about the Work Study or Undergraduate Research Assistantship programs.
  • Queries about external scholarships.

Email: awards@uoguelph.ca

Mailing Address

Student Financial Services
Level 3, University Centre
50 Stone Road East
Guelph, Ontario, N1G 2W1
Canada