September - May
8:30 a.m. to 4:30 p.m., Monday-Friday (excluding holidays), with the exception of Thursdays when the office opens at 9:30 a.m.
June - August
8:30 a.m. to 4:15 p.m., Monday-Friday (excluding holidays), with the exception of Thursdays when the office opens at 9:30 a.m.
Email and Telephone Contacts
Phone: 519-824-4120 x58715
Billing & Account Queries
- Information on billing, payment and your university financial account.
- Payment arrangements or deferrals.
OSAP & Government Aid Queries
- Changes and updates to your OSAP account.
- Queries relating to government aid.
Financial Aid Appointments
- Appeals: OSAP, bursary, family breakdown.
- Emergency financial assistance.
- Budget counselling and UG loans.
Schedule an appointment by phone: 519-824-4120 x58715
Scholarships, Bursaries & Other Award Programs
- Scholarships, bursaries and travel grants.
- Queries about the Work Study or Undergraduate Research Assistantship programs.
- Queries about external scholarships.
Student Financial Services
Level 3, University Centre
50 Stone Road East
Guelph, Ontario, N1G 2W1