Contact Us


September - May
8:30 am to 4:30 pm, Monday-Friday, excluding holidays.

June - August
8:30 am to 4:15 pm, Monday-Friday, excluding holidays.

Please note: The first and third Thursday of every month the office will open at 9:30 am.

E-mail and Telephone Contacts

Billing & Account Queries
Information on billing, payment,and your account.
Payment arrangements or deferrals.
OSAP Queries
Changes and updates to your OSAP.
Queries relating to all student loans.
519-824-4120 x58715
Financial Aid Appointments
Appeals: OSAP, bursary, family break-down.
Emergency financial assistance.
Budget counselling and UG loans.
519-824-4120 x58715
Work Study Queries
Undergraduate Research Assistantship Program (URA)
Queries specific to the U.R.A. program
Student Awards, Scholarships & Bursaries Queries
Scholarships, Bursaries, Travel grants.
Queries about external scholarships.
University of Guelph
50 Stone Road East
Guelph, Ontario, N1G 2W1