Contact Us
Hours
September - May
8:30 a.m. to 4:30 p.m., Monday-Friday (excluding holidays), with the exception of Thursdays when the office opens at 9:30 a.m.
June - August
8:30 a.m. to 4:15 p.m., Monday-Friday (excluding holidays), with the exception of Thursdays when the office opens at 9:30 a.m.
E-mail and Telephone Contacts
Billing & Account Queries
Information on billing, payment,and your account.
Payment arrangements or deferrals.
OSAP Queries
Changes and updates to your OSAP.
Queries relating to all student loans.
519-824-4120 x58715
Financial Aid Appointments
Appeals: OSAP, bursary, family break-down.
Emergency financial assistance.
Budget counselling and UG loans.
519-824-4120 x58715
Work Study Queries
Queries specific to the work-study program.
awards@Student Awards, Scholarships & Bursaries Queries
Scholarships, Bursaries, Travel grants.
Queries about external scholarships.