Hardware
What You'll Get
- Hardware and Building Supplies
Suppliers
- Acklands-Grainger Inc
- Lawson Products
- Fastenal
Contract term
Active May 16, 2023- June 30, 2025, + two optional one years to June 30, 2027
Product Offerings
Acklands-Grainger Inc | Fastenal | Lawson Products |
Maintenance | Catogory A: Machinery, Pneumatics/Hydralics, Power Transmission and Tools | Chemicals |
Repair | Category B – Fleet Maintenance, Handling & Storage, and Lubricants, Coolants & Fluids; | Electrical |
Operating Supplies | Category C – Fasteners, Metalworking, Welding and Raw Materials; | Hand Tools |
Category D – Outdoor Resources & Equipment, Painting & Supplies; and, | Cutting Tools | |
Category E – Safety and Security. | Fluid Power | |
Parts Washers | ||
Abrasives | ||
Shop Supplies | ||
Automotive | ||
Material Handling | ||
Storage Equipment | ||
Welding | ||
Fasteners | ||
Safety | ||
Value Added Services: Training and Safety Seminars |
Additional Product Notes
Any electrical Resources supplied will be authorized or approved in accordance with the Electrical Safety Code or by a certification organization accredited with the Standards Council of Canada Act (Canada), and will bear the certification organization’s mark identifying the goods certified for use in Canada.
The Supplier will ensure Workplace Hazardous Materials Information System (“WHMIS”) Safety Data Sheets (“SDS”) are onsite as required. Additionally, the Supplier should provide the Client’s personnel WHMIS training, as it relates to the Resources, in accordance with the Ontario Occupational Health and Safety Act.
Delivery
Fastenal:
The Supplier will notify the Client immediately or within one (1) Business Day of receiving a Client’s order request detailing when the order will be delivered.
All Resources will be Delivered Duty Paid (“DDP”) to inside the door or the dock of the requested location.
Delivery charges of any kind (e.g. for orders, replacements, recalls, returns, warranty) will not be accepted or paid.
The Supplier will deliver Resources ordered by next Business Day or within forty-eight (48) hours for core Resources, understanding that there may be extenuating circumstances (e.g. a longer delivery lead-time when purchasing special Resources). Non-core Resource lead-times will be confirmed by the Supplier at the time or ordering.
Acklands-Grainger
Standard In-stock items: 1-2 business days on core products, Mond -5pm local time
Emergency/urgent orders: Same-day or next-day, depending on the placed, the delivery location and courier used
Non-stocked items: 2-4 weeks
Lawson Products
Standard In-stock items: 1-2 business days on core products, Mond -5pm local time
Emergency/urgent orders: Same-day or next-day, depending on the placed, the delivery location and courier used
Non-stocked items: 2-4 weeks
Limitation
- No minimum order value or quantity requirement.
- Maximum Value per a single order is $25,000. HVPO is required for over $25,000
Governing Documentation
- Acklands-Grainger SMC# individual order/release is kept in user’s department.
- Fastenal SMC# individual order/release is kept in user’s department.
- Lawson SMC# individual order/release is kept in user’s department.
How to Order
Acklands-Grainger | Fastenal | Lawson Products |
On-Line Purchasing (link via Contract Particulars Area), Email (directly to customer service) | email, online | On-Line Purchasing (link via Contract Particulars Area), Email (directly to customer service) |
New User Registration:
A confirmation email will be sent once approved by Fastenal. |
Registration Link: Register HERE
Need Help with registration? Contact Our Web Customer Service Team 866.837.9908
Website Link: Lawson Products |
The Customer's ordering department must provide all the following information at the time of placing orders:
• Product code, quantity and detailed description
• Name of requisitioner, contact number and extension
• Name of the person to receive the order, the department, phone number and extension, building name and room number
• 26 digits GL Code
XXX XXXXXX XXXXXX XXXXXX XXXXX
FUND UNIT GRANT PROJECT OBJECT
Paying Supplier Invoices
Online Billing System – Supplier submits electronic invoice batch on a monthly basis
Invoices viewable on University’s Financial Reporting System
Payment Invoice Inquiries: Accounts Payable – contact acctspay@uoguelph.ca
Quality and Warranty
Standard Manufacturer’s Warranty
Return & Exchange
Refer to clause 10. Product Exchange, Return & Repair
Issue & Complaint Resolution
Refer to clause 12. Issue and complaint resolution
Contract Review
Annual after first term
Customer Support
Acklands-Grainger Inc
5.1 General Contract Inquiry | scscustomercare@grainger.ca 1-855-244-1901 |
5.2 Individual Order Inquiry | scscustomercare@grainger.ca 1-855-244-1901 |
5.3 Inovice Payment Inquiry | scscustomercare@grainger.ca 1-855-244-1901 |
5.4 Issue & Complaint | scscustomercare@grainger.ca 1-855-244-1901 |
Lawson Products
5.1 General Contract Inquiry | Darren.legault@lawsonproducts.com 800-563-1717 |
5.2 Individual Order Inquiry | Darren.legault@lawsonproducts.com 800-563-1717 |
5.3 Invoice Payment Inquiry | Darren.legault@lawsonproducts.com 800-563-1717 |
5.4 Issue & Complaint | Darren.legault@lawsonproducts.com 800-563-1717 |
Supplier Contact Information
Acklands-Grainger Inc
7.1 Company Address | 123 Commerce Valley Drive East, Suite 700, Thornhill, Ontario L3R 7W8 |
7.2 Company Phone Number | 1-226-220-7153 |
7.3 Company fax Number | |
7.4 Company General Email | Christopher.Fenske@grainger.ca |
7.5 Company Website | https://www.grainger.ca |
Lawson Products
7.1 Company Address | PO BOX 12155 Station A, Toronto, Ontario M5W 0K5 |
7.2 Company Phone Number | 800-563-1717 |
7.3 Company Fax Number | |
7.4 Company General Email | Deanie/Sweeney@lawsonproducts.com |
7.5 Company Website | Customer Service | LawsonProducts.ca |
Supplier Main Contacts
Acklands-Grainger Inc
Contact Name | Christopher Fenske |
Role/Title | Sales Representative |
Office No | Cell: 1-226-220-7153 |
Fax No | |
Chrisopher.Fenske@grainger.ca | |
Contact Name | Amanda Dell |
Role/Title | Regional Sales Manager |
Office No | 1-888-602-0000 |
Mobile/Cell No | 1-249-594-4340 |
Fax No | |
Amanda.Dell@grainger.ca | |
Contact Name | |
Role/Title | Regional Sales Manager |
Office No | |
Mobile/Cell No | |
Lawson Products
Contact Name | Deanie Sweeney |
Role/Title | Government Program Manager |
Office No | 404-421-7654 |
Fax No | |
Deanie.Sweeney@lawsonproducts.com | |
Contact Name | Steve Pahl |
Role/Title | Sales Representative |
Office No | |
Mobile/Cell No | 1-226-505-2815 |
Fax No | |
Contact Name | Vince Duwyn |
Role/Title | District Sales Manager |
Office No | |
Mobile/Cell No | 1-705-706-0102 |