Hardware

What You'll Get

  • Hardware and Building Supplies

Suppliers

  • Acklands-Grainger Inc
  • Lawson Products
  • Fastenal

Contract term

Active May 16, 2023- June 30, 2025, + two optional one years to June 30, 2027

Product Offerings

Acklands-Grainger Inc Fastenal Lawson Products
Maintenance Catogory A: Machinery, Pneumatics/Hydralics, Power Transmission and Tools Chemicals
Repair Category B – Fleet Maintenance, Handling & Storage, and Lubricants, Coolants & Fluids; Electrical
Operating Supplies Category C – Fasteners, Metalworking, Welding and Raw Materials; Hand Tools
  Category D – Outdoor Resources & Equipment, Painting & Supplies; and, Cutting Tools
  Category E – Safety and Security. Fluid Power
    Parts Washers
    Abrasives
    Shop Supplies
    Automotive
    Material Handling
    Storage Equipment
    Welding
    Fasteners
    Safety
   

Value Added Services: 

Training and Safety Seminars
Vendor Managed Inventory Solutions (Sales Representative) 
Industry Leading Technical Support  
Fast Shipments 
Online & CMI Ordering
Dedicated Customer Service Specialist 

Additional Product Notes

Any electrical Resources supplied will be authorized or approved in accordance with the Electrical Safety Code or by a certification organization accredited with the Standards Council of Canada Act (Canada), and will bear the certification organization’s mark identifying the goods certified for use in Canada.

The Supplier will ensure Workplace Hazardous Materials Information System (“WHMIS”) Safety Data Sheets (“SDS”) are onsite as required. Additionally, the Supplier should provide the Client’s personnel WHMIS training, as it relates to the Resources, in accordance with the Ontario Occupational Health and Safety Act.

 

Delivery

Fastenal:

The Supplier will notify the Client immediately or within one (1) Business Day of receiving a Client’s order request detailing when the order will be delivered.

All Resources will be Delivered Duty Paid (“DDP”) to inside the door or the dock of the requested location.

Delivery charges of any kind (e.g. for orders, replacements, recalls, returns, warranty) will not be accepted or paid.

The Supplier will deliver Resources ordered by next Business Day or within forty-eight (48) hours for core Resources, understanding that there may be extenuating circumstances (e.g. a longer delivery lead-time when purchasing special Resources). Non-core Resource lead-times will be confirmed by the Supplier at the time or ordering.

Acklands-Grainger

Standard In-stock items: 1-2 business days on core products, Mond -5pm local time
Emergency/urgent orders: Same-day or next-day, depending on the placed, the delivery location and courier used
Non-stocked items: 2-4 weeks

Lawson Products

Standard In-stock items: 1-2 business days on core products, Mond -5pm local time
Emergency/urgent orders: Same-day or next-day, depending on the placed, the delivery location and courier used
Non-stocked items: 2-4 weeks

Limitation

  • No minimum order value or quantity requirement.
  • Maximum Value per a single order is $25,000.  HVPO is required for over $25,000

Governing Documentation

  • Acklands-Grainger SMC# individual order/release is kept in user’s department.
  • Fastenal SMC# individual order/release is kept in user’s department.
  • Lawson SMC# individual order/release is kept in user’s department.

How to Order

Acklands-Grainger Fastenal Lawson Products
On-Line Purchasing (link via Contract Particulars Area), Email (directly to customer service) email, online On-Line Purchasing (link via Contract Particulars Area), Email (directly to customer service)
 

https://www.fastenal.ca/

New User Registration:

  1. Go to Fastenal.ca
  2. click on "SIGN IN" at the top right
  3. click on "REGISTER" in the bottom right of the small box that will pop up.
  4. Fill in the requested information
  5. When asked for the account use "ONGUE0130"
  6. When asked for an invoice #, click "I don't have an invoice"

A confirmation email will be sent once approved by Fastenal.

Registration Link:  Register HERE

 

  1. Under “Register” select “Yes, my organization has an account” and enter in your 8 digit company billing account number and the associated zip code.
    1. Account #:  10371638
    2. Zip Code: N1G 2W1
  2. Complete the My Profile form, including a password, security question, and agreement to terms and conditions.
  3. Click Submit.
  4. Once registered you can log in with your user ID and Password to shop and place orders.

 

Need Help with registration?

Contact Our Web Customer Service Team

866.837.9908

info@lawsonproducts.com

 

Website Link: Lawson Products

The Customer's ordering department must provide all the following information at the time of placing orders:
• Product code, quantity and detailed description
• Name of requisitioner, contact number and extension
• Name of the person to receive the order, the department, phone number and extension, building name and room number
• 26 digits GL Code
XXX XXXXXX   XXXXXX    XXXXXX XXXXX
FUND   UNIT    GRANT    PROJECT OBJECT

Paying Supplier Invoices

Online Billing System – Supplier submits electronic invoice batch on a monthly basis
Invoices viewable on University’s Financial Reporting System
Payment Invoice Inquiries: Accounts Payable – contact acctspay@uoguelph.ca

Quality and Warranty

Standard Manufacturer’s Warranty

Return & Exchange

Refer to clause  10. Product Exchange, Return & Repair

Issue & Complaint Resolution

Refer to clause  12. Issue and complaint resolution

Contract Review

Annual after first term

Customer Support

Acklands-Grainger Inc

5.1 General Contract Inquiry scscustomercare@grainger.ca     1-855-244-1901
5.2 Individual Order Inquiry scscustomercare@grainger.ca     1-855-244-1901
5.3 Inovice Payment Inquiry scscustomercare@grainger.ca     1-855-244-1901
5.4 Issue & Complaint scscustomercare@grainger.ca     1-855-244-1901

Lawson Products

5.1 General Contract Inquiry Darren.legault@lawsonproducts.com 800-563-1717
5.2 Individual Order Inquiry Darren.legault@lawsonproducts.com 800-563-1717
5.3 Invoice Payment Inquiry Darren.legault@lawsonproducts.com 800-563-1717
5.4 Issue & Complaint Darren.legault@lawsonproducts.com 800-563-1717

Supplier Contact Information

Acklands-Grainger Inc

7.1 Company Address 123 Commerce Valley Drive East, Suite 700, Thornhill, Ontario L3R 7W8
7.2 Company Phone Number 1-226-220-7153
7.3 Company fax Number  
7.4 Company General Email Christopher.Fenske@grainger.ca
7.5 Company Website https://www.grainger.ca

Lawson Products

7.1 Company Address PO BOX 12155 Station A,   Toronto, Ontario M5W 0K5
7.2 Company Phone Number 800-563-1717
7.3 Company Fax Number  
7.4 Company General Email Deanie/Sweeney@lawsonproducts.com
7.5 Company Website Customer Service | LawsonProducts.ca

Supplier Main Contacts

Acklands-Grainger Inc

Contact Name Christopher Fenske
Role/Title Sales Representative
Office No Cell: 1-226-220-7153
Fax No  
Email Chrisopher.Fenske@grainger.ca
   
Contact Name Amanda Dell
Role/Title Regional Sales Manager
Office No 1-888-602-0000
Mobile/Cell No 1-249-594-4340
Fax No  
Email Amanda.Dell@grainger.ca
   
Contact Name  
Role/Title Regional Sales Manager
Office No  
Mobile/Cell No  
Email  

Lawson Products

Contact Name Deanie Sweeney
Role/Title Government Program Manager
Office No 404-421-7654
Fax No  
Email Deanie.Sweeney@lawsonproducts.com
   
Contact Name Steve Pahl
Role/Title Sales Representative
Office No  
Mobile/Cell No 1-226-505-2815
Fax No  
Email

Steve.Pahl@lawsonproducts.com

   
Contact Name Vince Duwyn
Role/Title District Sales Manager
Office No  
Mobile/Cell No 1-705-706-0102
Email

Vince.Duwyn@lawsonproducts.com