Welcome to CCS, your link to IT Support at the University of Guelph.
Download our Guide to Central IT Services at U of G [1]. This guide provides general information on CCS-provided services for staff and faculty.
Here's a list of the most useful links for you:
- Find useful information for all new U of G employees on the New@theU portal [2].
- Sign up for U of G Alert, the University's Emergency Notification System:
- Gryph Mail [5]: U of G's official email. See Quickstart Guides for the following operating systems:
[6]
[6]
[8]
[9]
[10]
[11] - Office 365 [12]: U of G Office 365 help pages
- Password Services [13]: Change your password right away for increased protection, and sign-up for password insurance so you can reset your password if you ever forget it.
- Information Security: [14] Find important information on safeguarding U of G information
- Voicemail [15]
- Supported Products: [16] A list of products supported by CCS
- Software Downloads [17]: Receive free or discounted software such as McAfee VirusScan, Microsoft Office and more
- Acceptable Use Policy [18]: U of G's official IT policy
- Recent scams and phishing attempts [19]: Protect yourself from online criminals
- Eduroam [20]: Wireless network service that allows staff from Canadian educational institutions to securely access the internet while visiting other member universities
Learning Resources:
- Web Conferencing Tools [21]
- Security Awareness Training: [22] A highly recommended course to gain knowledge of information security.
- Test Scoring [23]: Let our test scoring service help you
- Surveys [24]: Create online surveys
- WebAdvisor [25]
- Courselink [26]
For additional computing support, you can access a variety of resources such as the IT Help Desk [27] on the first floor of the McLaughlin Library and the CCS Help Centre [28].
Reminder! The University will never ask you to reveal your user ID and password by email. Please keep them well protected and remember to always log out and close your browser.
