Supported Software Products List

Support Information

For products marked as supported, support can be obtained through the CCS Help Centre (x58888), unless otherwise indicated. For products marked as not supported, support may still be available from the software vendor.

Obtain

CCS handles distribution of this product and will assist you in obtaining it

Install

CCS will assist in troubleshooting installation issues of this product

Use

CCS will assist you with using the software for its intended purpose(s)

CCS cannot guarantee compatibility with all individual machines.

Product	Obtain	Install	Use
Adobe Products [1]	Yes	No	No
ESRI ArcGIS [2]	Yes	No	No
JAWS [3]	Yes	No	No
Maple [4]	Yes	No	No
Matlab [5]	Yes	No	No
McAfee VirusScan [6]	Yes	Yes	Yes
Microsoft Office [7]	Yes (from Gryph mail)	Yes	Best Effort Support
Microsoft Project [8]
2013	Yes	No	No
Microsoft Visio [9]
2013	Yes	No	No
Microsoft Visual Studio (formerly MSDN) [10]	Yes	No	No
Microsoft Windows	Yes	No	No
Windows 10 [11] Versions 1607, 1703, 1709, 1803	Yes	No	No
Windows 10 Education [12] Version 1803	Yes	No	No
Windows 10 [11] Versions 1511 and prior	No	No	No
Windows 8.1	No	No	No
Windows 8	No	No	No
Microsoft Windows Server [13]^*	Via Managed Servers [14]	Via Managed Servers [14]	Via Managed Servers [14]
2008 [15]^*	Via Managed Servers [14]	Via Managed Servers [14]	Via Managed Servers [14]
2012 [15]^*	Via Managed Servers [14]	Via Managed Servers [14]	Via Managed Servers [14]
NVivo [16]	Yes	Yes	Yes
Red Hat Enterprise Linux [17]*	Via Managed Servers [14]	Via Managed Servers [14]	Via Managed Servers [14]
RH6 [17]*	Via Managed Servers [14]	Via Managed Servers [14]	Via Managed Servers [14]
RH7 [17]*	Via Managed Servers [14]	Via Managed Servers [14]	Via Managed Servers [14]
SAS [18]	Yes	No	No
SPSS [19]	Yes	No	No
*Members of the University of Guelph community who are not Managed Servers [14] customers and have Microsoft Windows Servers or Red Hat Enterprise Linux Servers under their care are fully responsible and accountable for them, including but not limited to installation, patching, troubleshooting and security.

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