Student Feedback Questionnaire

This project is sponsored by the Office of The Provost, Associate Vice-President Academic and Assistant Vice-President Faculty and Academic Staff Relations, and in partnership Open Learning and Educational Support.

Overview

The University of Guelph’s current mechanism to obtain student feedback on courses and teaching is through a service called CEVAL (Course Evaluation) that supports online and paper-based evaluations.  

The CEVAL application was developed in-house approximately 15 years ago, and while the application has served the University’s needs for many years, there is limited feature functionality, a lack of integration with other University systems, and limited reporting or analytical capabilities.

As a result, the University has identified the business needs for a Student Feedback Questionnaire (SFQ) solution, which aims to enrich and support both the instructor and student experience, provide access to data for required University reporting purposes, as well as enhance the University’s reputation for teaching excellence and learner centredness. 

A project has been approved and prioritized by the IT Governance Council (ITGC) to procure, implement, and support a SFQ solution that will:

• contribute to both student and instructor success by improving participation rates and enhancing constructive and meaningful formative and summative feedback;
• enable deeper insights, particularly those obtained from the students’ perspective, into Guelph and Guelph-Humber’s strategies and processes in support of teaching, learning and student success;
• inform initiatives around teaching and learning; and
• create efficiencies and reduce overall support required for SFQ.

Work to Date

• The University engaged in an RFP process and, with much Stakeholder engagement awarded the contract to Explorance for their enterprise-class product, Blue.
• Set-up of Blue is well underway with a pilot of SFQ Summer 2021.