Payments & Accounts

You can make payments to your student account (i.e., registration deposit, tuition, meal plan, and/or residence payments) through Internet banking services offered by the financial institution you normally conduct your banking business with. If you currently do not use this service, you will need to contact your financial institution in order to sign up. Your banking institution will tell you how to set up Internet banking.

Be mindful of bank processing times to ensure your payments are received by the due date for your chosen payment method. Note that we are no longer accepting screenshots of your bank payment or transaction confirmation as proof of payment.

Here is a list of financial institutions that have the University of Guelph listed:

• Canadian Imperial Bank of Commerce (CIBC)
• National Bank of Canada
• Simplii Financial
• Royal Bank of Canada
• Bank of Montreal
• Scotia Bank
• TD Canada Trust
• HSBC

If your financial institution is not listed above, contact them to see if the University of Guelph is listed as one of their payees.

Some information you need to know:

1. The payee's name is "UNIVERSITY OF GUELPH - STUDENT FEES" (or "Univ of Guelph - Student Fees" depending on the bank)
2. The account number is YOUR seven-digit University of Guelph student ID number (not your bank account number).
3. Save the confirmation page.
4. It is your responsibility to ensure your payment is received and on your account by the posted payment deadline. Allow a minimum of 3 business days from the date you made your payment (Monday to Friday, excluding holidays) for it to be posted to your account in WebAdvisor (click on Account View, choose the semester, and expand the Payments tab below charges).
5. If the payment does not show on WebAdvisor 'Account View' after 5 days:
   1. verify that your payment has been withdrawn from your bank account
   2. verify that the payment was made to the correct student ID number
   3. verify that the payment was made to: University of Guelph - student fees
6. If you believe there was a payment error, email accquest@uoguelph.ca from your uoguelph email account and include your name, student ID number, date of payment, amount of payment, name of the financial institution, and name of the bank account holder, and attach to your email a copy of your confirmation. You should expect a response to your uoguelph email address within 48 business hours.

Preferred payment method for international payments

The University of Guelph has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country, in any currency at better than bank exchange rates. PayMyTuition is fast, simple, and cost effective.

Visit the PayMyTuition portal for U of G students.

Additional information on PayMyTuition:

• PayMyTuition’s Rate Guarantee
• Frequently Asked Questions

Step-by-Step Instructions

Click on the language below for a PDF with step-by-step instructions.

• English
• French
• Spanish
• Portuguese
• Traditional Chinese
• Simplified Chinese
• Arabic
• Punjabi
• Hindi
• Turkish

PayMyTuition Customer Support Information

Call 1-855-663-6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at support@paymytuition.com or through their support page.

No matter what time zone you're in, you will have a dedicated customer support team available to you through live chat, email and phone to answer any of your questions and help you make your payment.

We proudly partner with Convera to offer you a simple, secure and smart way to pay your fees online. Convera's platform is trusted by 800+ institutions worldwide to enable payments in 140+ currencies across 200+ countries and territories.

Click here to pay your fees with Convera.

Step-by-step instructions on how to make the payment are provided just below.

Why Choose Convera

• Students, parents and sponsors can use this platform to pay deposits, tuition fees and more
• Avoid costly transaction charges from your bank
• Pay online via popular options including bank transfer, credit, or debit card or eWallet
• Compare payment options instantly and Convera holds the exchange rate for 72 hours
• If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee
• Track your payment status by SMS and email
• Multilingual platform available in 10 languages
• Access 24/7 live chat on the platform or contact the Convera team
• A platform built with security in mind so that your money is protected
• Pay your fees via a global partner which has been helping students achieve their education dreams for over a decade

Step-by-Step Instructions

Step 1: Go to the Convera website

Step 2: Enter details

• Choose the country you’re paying from and enter the details about your payment
• Choose your preferred payment method
• Enter student details and confirm who is making the payment

Step 3: Make payment

Complete your payment transaction:

• Bank transfer: receive payment instructions for online banking or paying direct through your bank
• In person: receive payment instructions for an in-person transfer
• Online: select from a variety of providers

Step 4: Track it

Track your payment status by email and SMS (data rates may apply)

If your local currency is not an option available in the system, you will need to choose another currency on the list to arrange your payment, or contact Convera for more information. For any other questions, please contact Student Financial Services at accquest@uoguelph.ca.

Visit your financial institution to purchase one of these financial instruments and have it made payable to the UNIVERSITY OF GUELPH. Your financial institution may charge a fee for this service. You may also purchase Canada Post-Money Orders.  Please record your student number on the face of the payment.

Please mail the payment to:

University of Guelph C/O Student Financial Services
Level 3, University Centre,
50 Stone Rd. E.
Guelph, ON N1G 2W1

For your protection, it is suggested that you use a trackable courier/postal service. Please keep the receipt. If the payment does not show on WebAdvisor 'Account View' within 5 business days, email accquest@uoguelph.ca from your uoguelph email account including: name and ID number, amount of payment, name of financial institution, and attach your courier/postal receipt.

Payments sent by regular mail may take up to two weeks to show on WebAdvisor, 'Account View'. Ensure that it reaches the University of Guelph by the deadline. Please note that the University is not responsible for payments that do not reach us by the payment deadline.

You can make payments to your student account through telephone banking services offered by the financial institution where you normally conduct your banking business. If you currently do not use this service, you will need to contact your financial institution in order to sign up.

Be mindful of bank processing times to ensure your payments are received by the due date for your chosen payment method. Note that we are no longer accepting screenshots of your bank payment or transaction confirmation as proof of payment.

Here is a list of financial institutions that have the University of Guelph listed:

• Canadian Imperial Bank of Commerce (CIBC)
• National Bank of Canada
• Simplii Financial
• Royal Bank of Canada
• Bank of Montreal
• Scotia Bank
• TD Canada Trust
• HSBC

If your financial institution is not listed above, contact them to see if the University of Guelph is listed as one of their payees.

Some information you need to know:

1. The payee name is University of Guelph - student fees
2. The account number is YOUR seven digit University of Guelph student ID number (not your bank account number).
3. Allow 2 - 3 business days (Monday to Friday, excluding holidays) for payment to be posted to your student account. If you are using a Credit Union, please allow 4-5 business days.
4. It is your responsibility to ensure the funds show on your account in WebAdvisor (click on Account View, choose the semester on the left, and click on Payments) after 2 - 3 business days.
5. If the payment does not show on WebAdvisor 'Account View' :
   1. make sure it has been 2 - 3 business days since the payment was made
   2. verify that your payment has been withdrawn from your bank account
   3. verify that the payment was made to the correct student I.D. number
   4. verify that the payment was made to: University of Guelph - student fees
   5. email accquest@uoguelph.ca from your uoguelph email account including: name and ID #, date of payment, amount of payment, name of financial institution, name of bank account holder or ask your financial institution to email a copy of your confirmation.
   6. you should expect an email to your uoguelph email address within 48 business hours

• Cash and debit
• E-transfers
• Non-certified cheques
• Credit cards
  • The University of Guelph does not accept credit cards for the payment of tuition and other fees.  Any company or organization that offers the opportunity to pay fees by credit card is not associated with the University of Guelph.  If you choose to use such a service, you should be aware that:
    • You will remain responsible for all fees should for any reason the fee payment not be processed;
    • You will be paying a fee to the company over and above the University of Guelph’s fees;
    • You will be required to provide personal information, including your student number, to the company.
  • The University of Guelph does not encourage the use of third-party credit card payment services.

A payment plan allows you to pay your tuition and fees in multiple installments over the course of the semester. To request a payment plan, please submit the Payment Plan Application Form, available on our Forms and Documents page, before the semester's payment deadline. You will be required to pay the installments by the payment dates indicated on the form. A Payment Plan Fee will be included in the payment schedule. 

Awards/Scholarships will be automatically applied to your student account to reduce your overall balance owing; however, they will not be credited toward your first installment. To guarantee accurate installment calculations, please wait to submit the Payment Plan Application Form until your awards have been applied to your account.

If your awards are still pending by the start of the payment deadline week, you may submit the application based on your current balance owing and complete the first installment payment by the payment deadline. If your awards are later added to your account, your remaining two installments would be adjusted equally.

Please review the Statement of Financial Responsibility.

Learn more about how to pay your tuition with OSAP on our OSAP Information page.

Sponsor’s Role

Sponsoring Agencies must provide a letter to Student Financial Services. Please see contact information below.

This letter must include the following:

• student's name and I. D. number
• duration of sponsorship
• items agency will cover (e.g., tuition, compulsory student fees, residence, meal, UHIP, etc.)
• contact name, address and phone number
• complete name and address of agency

Sponsorship letters should be received at least two weeks prior to the payment deadline date, except in the fall semester. In the fall semester we recommend sponsorship letters be received in our office by the end of May. If sponsorship letters are received before the registration deposit deadline date, students are not required to pay the $500.00 registration deposit. If sponsorship letters are not received prior to students registering, students will be required to pay the $500 registration deposit prior to registration. The deposit can be refunded to the student after the invoices are processed in the fall semester. 

Sponsoring Agencies are required to update the University if the contact information changes. 

University Contact Information

Email: accquest@uoguelph.ca
Mail: 50 Stone Road East, Student Financial Services, 3rd Floor, Guelph, ON N1G 2W1
Fax: 519-823-9421

Note: Email is the preferred method to receive sponsorship letters. When a letter is received by email, a confirmation email will be sent to the sponsor.

Student’s Role

Students must complete the "Release of Financial Information" (under "Financial Information") and "Release of Academic Information" (under "Academics") on WebAdvisor. This provides the University the required permission to answer inquiries from a sponsor regarding the student’s financial and academic information.

Invoicing

Upon receipt of the sponsorship letter and provided the student is registered in the semester, the invoice will be prepared. A credit will be applied to the student’s WebAdvisor account which indicates the sponsorship letter has been received and provides current account balance information to the student, in the event the sponsor is not paying the full tuition and fees.

Individual invoices are emailed to sponsors at the end of the first month of the semester (e.g., Fall invoices issued end of September). Issuing the invoices after the payment deadline date allows the students to change their registration and prevents invoice adjustments to the sponsor.

Sponsors are required to pay the invoice within 30 days. Payments should include the invoice number for each invoice being paid. Please mail to: 50 Stone Road East, Treasury Operations, 4th Floor, Guelph, ON N1G 2W1. If you wish to set up EFT payment, please contact Treasury Operations via email: treasury@uoguelph.ca.

Credits from dropped courses or withdrawals will be credited to a future invoice or refunded back to the sponsor, if the student will no longer be registered or is not eligible for future sponsorship.

External awards can be scholarships, bursaries or grants that students apply for and/or receive from organizations or corporations outside the University of Guelph. This may include places of employment, community organizations, recreation programs, etc.

Generally, awards greater than $500 will be split evenly across the Fall and Winter semesters unless otherwise stipulated in the Award Provider’s letter.

Student’s Role

The student is responsible for ensuring the external award provider has followed the instructions under “Award Provider’s Role.”

If the Award Provider has made the cheque payable to the student and they would like to apply it toward their student account balance, the student must sign the reverse side of the cheque and submit it to Student Financial Services, along with the funding letter. If the student has received the cheque and letter, it can be dropped off at the Lincoln Alexander Student Service Centre, University Centre, Level 3 – North, or mailed to Student Financial Services.

To have the funds applied to the student’s account by the semester payment deadline, the award funds and letter must be received at least 2 weeks prior to the deadline. Any stale-dated cheques (6 months or older) will be returned to the Award Provider for reissuing and will cause delay in payment to account.

Award Provider’s Role

Please note that Student Financial Services is not accepting new vendor EFT payments at this time. Award providers who have previously set up EFT must send an EFT remittance document and letter to accquest@uoguelph.ca so that Student Financial Services can identify the payment.

When submitting an external award, the Provider must submit a letter that includes the following information:

1. Student name and 7-digit University of Guelph Student ID Number.
2. Full name, mailing address and email of the Award Provider.
3. Stipulations for award eligibility (i.e., full-time or part-time registration). If not outlined, awards will be applied with a minimum registration in 2.0 credits.
4. The semester(s) to which the award is to be applied. If not outlined, funds over $500 will be split evenly between the Fall and Winter semesters.
5. If the Provider will be issuing a T4A. If not outlined, the University will automatically issue a T4A slip.

To have the funds applied to the student’s account by the semester payment deadline, the award funds and letter must be received at least 2 weeks prior to the deadline.

Cheques and their corresponding letters can be mailed to:

University of Guelph C/O Student Financial Services
University Centre, Level 3-North
50 Stone Rd. E.
Guelph, ON N1G 2W1

T4A Slips for External Awards

The University of Guelph has an obligation to issue T4As for all scholarship, award and bursary payments made through the University, unless otherwise noted in the funding letter provided.

T4As are produced each February for awards issued during the previous calendar year and will be mailed to the home address on file with the University when the T4A is produced. The student should confirm that their WebAdvisor account is up to date with a current mailing address and their SIN to ensure their T4A is received in a timely manner.

Questions About External Award Payments

If you have questions about this process or about the status of an external award that has been sent to the University of Guelph, please contact Student Financial Services by email at accquest@uoguelph.ca.

The Tuition and Enrolment Certificate (T2202) is a tuition tax receipt issued to all students who were registered during the tax (calendar) year. It shows the amount of eligible tuition fees that can be reported on your income taxes, as well as the number of eligible full-time and/or part-time months.

T2202s are created based on the tax/calendar year (January to December), not the academic year (September to August). For example, your T2202 for 2023 will only include the following semesters if you registered and paid: Winter 2023, Summer 2023, Fall 2023. Winter 2024, Summer 2024 and Fall 2024 would be included on your 2024 T2202 to be released in February 2025.

The T2202 for the previous tax year will be available in late February and can be accessed through WebAdvisor. The University will not mail paper copies of the form.

After receiving the notification email that your T2202 is available online, log in to WebAdvisor and click on the box called "Tax Information". The tax years will display only for the years for which a T2202 slip is available. No document will be produced if total eligible fees paid are less than $100 for the tax year. The PDF will appear on the screen for downloading/printing.

The T2202 will only be accessible if you still have WebAdvisor access. WebAdvisor access is available for approximately one year after graduation or last registration. If your account is still active but you are having issues logging into WebAdvisor (i.e., your password is not working, issues with your multi-factor authentication), please contact the CCS Help Centre.

If you no longer have access to WebAdvisor, you must request T2202 forms from Enrolment Services. You can make this request in person at Enrolment Services (University Centre, Level 3), by email to es@uoguelph.ca, or by mail to Enrolment Services, UC Level 3, University of Guelph, Guelph, ON, N1G 2W1. The request must include your name, University of Guelph student ID number, the tax year(s) required, and your signature (a scanned signature for requests by email). For further information, please call (519) 824-4120 ext. 58731 or email es@uoguelph.ca.

Educational institutions report total eligible tuition fees paid on T2202 forms, rather than total tuition fees assessed. Not all compulsory fees are eligible for inclusion.

The T2202 does NOT include residence or meal plan charges. For more information about residence fees, please review the Student Housing Services website. Only payments toward eligible tuition and fees will be included on the T2202.

If a payment is made after the original T2202 is issued, we can file an amendment to reflect the payments received up to the maximum eligible amount. Please email accquest@uoguelph.ca to notify us of the payments and request a carry forward slip.

Names on the T2202 form are limited to 12 characters for the first and middle names, and 20 characters for last names; therefore, your name may be truncated for T2202 purposes. This will not affect your ability to use this document.

You can submit the T2202 as received, even if your address is incorrect. If your address has changed, you do not need to request an amendment. This will not affect your ability to use this document.

Per the Income Tax Act, you may not combine receipts from multiple institutions to meet the minimum eligible fees. You must have paid the minimum eligible amount to each institution to obtain the respective T2202s.

When the T2202 is first released, it reflects your student account as of the date the slip was created. If you have updated your SIN after that time, your T2202 will update with your SIN and be available for download on WebAdvisor within 24 hours. Please ensure you clear your history/cookies/cache in your browser before checking WebAdvisor for the update.

Depending on the length of time you were enrolled in your course(s) and how much of a refund you may have been eligible for, you may receive a T2202 that includes eligible partial fees and months.

If you have received a T2202 with $0 reported, or no T2202 has been produced even though you were registered, you have not paid all fees assessed for that tax year and have an overdue balance. Review your WebAdvisor account view for the balance owing and make the required payment. Once your payment has been received on your WebAdvisor account, notify accquest@uoguelph.ca and request an amended copy of your T2202.

No – the T2202 is made available and issued only in the student’s name. Students must use the reverse of the T2202 to transfer any unused current year amounts to a designated individual. For more information, please review the CRA website or consult a tax professional.

The T2202 reports the actual part-time or full-time enrolment status for all students, including those students with a disability. This means your T2202 is solely based on the number of credits you were enrolled in during the tax year and the eligible tuition fees you paid for those credits. We cannot change your T2022 form to reflect full-time status for full-time fees as you would have only paid part-time fees for registration below 2.00 credits/term.

Note: If you are eligible for the Disability Tax Credit (DTC) you would need to submit the appropriate documentation and forms with your tax return to inform the CRA that you may be considered full-time for other provisions within the Income Tax Act and various provincial and territorial programs.

Any questions regarding the DTC should be directed to the CRA.

The RL-8 slip is a tax form of the Ministère du Revenu du Québec and is intended only for Quebec residents. If you require an RL-8 to file your taxes, please send a written request to accquest@uoguelph.ca. Ensure you submit your email request from your UofG email account. We will not provide the RL-8 to external email addresses.

Yes - you can use your T2202 when filing your U.S. tax return. The University does not issue 1098T tax receipts. You may be asked to include a U.S. Employer Identification Number (EIN) with your return. Please call or email our office to request our EIN.

T2202 information is provided to all students to enable them to complete their Canadian tax returns. Contact the CRA to determine whether you need to file a Canadian tax return and/or a tax return in your country.

Any questions regarding the use of the T2202 or other tax slips in the preparation of your taxes should be directed to the Canada Revenue Agency. The CRA publishes a Students and Income Tax publication each year that contains helpful information. You can also review the personal income tax information

A Statement of Pension, Retirement, Annuity, and Other Income (T4A) is provided by the University to students who have received awards, including scholarships and bursaries, in the previous tax year.

If you received an award or scholarship that requires a T4A and that amount was displaying on WebAdvisor, your 2024 T4A will be available on WebAdvisor the end of February. All other T4A slips will be issued and mailed from Human Resources. These slips are mailed to students in late February each year.

For more information on slips from 2023 or earlier, please contact Human Resources by phone at (519) 824-4120 ext. 53374 or by email at hr@uoguelph.ca.

Statements of Remuneration Paid (T4) are typically issued by your employer. If you were employed by the University of Guelph during the tax year and are expecting or have questions about your T4, please contact Human Resources.

No. Money that was received by the University from a provincial loan program and/or the National Student Loan Service Centre will not appear on your UofG T4A. Only awards which have been provided by the University of Guelph to the student will be included. If you received OSAP or funding from another provincial student aid program, you can review your applicable tax receipts by logging into your National Student Loan Service Centre account.

Whether you will receive a T4A from the University, or whether you should be following up with the Scholarship Provider, is typically outlined in your scholarship funding letter. Where a provider indicates that they expect the University will issue a T4A, you would receive a T4A from UofG. If the provider indicates that they will be issuing the T4A themselves, you will not receive one from the UofG.

If you have applied, qualify and been approved for the Tuition Assistance Plan for Dependent Children and Spouses through Human Resources, this credit will be applied to your account and reduce the amount to be paid. Any balance is the student's responsibility to settle by the payment deadline to avoid financial sanction.

Students taking only Distance Education (DE) courses will be required to pay compulsory fees and the DE Administration Fee, which is charged per DE course. Compulsory fees are posted on the Tuition and Fees webpage.

If you have applied, qualify and been approved for the Staff Registration and Tuition Waiver through Human Resources, the appropriate tuition and fees will be waived and reduce the amount to be paid. Any balance is the student's responsibility to settle by the payment deadline to avoid financial sanction.

The University of Guelph honours the Jay Treaty of 1794. If you possess a Native American, Alaskan Native, or Native Hawaiian citizenship document from tribes that are state or federally recognized, or an Indian Status card from the government of Canada, you will be eligible for domestic tuition. Documentation must be presented to qualify. Undergraduate students submit the documentation to Enrolment Services. Graduate students submit the documentation to the Office of Graduate and Postdoctoral Studies. Please contact the International Student Advisor and the Indigenous Student Advisor to ensure that you are connected to the supports available to you.

Purpose

To provide undergraduate students who have a permanent disability or a persistent or prolonged disability which requires a reduced course load (2.0 credits) with an accommodation of "per-credit tuition billing". To be eligible, you must have a relevant disability with supporting documentation from a qualified health professional, and a recommendation for this accommodation from Student Accessibility Services (SAS). 

Students with a Disability: Definitions

A permanent disability is any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — that restricts the ability of a person to perform the daily activities necessary to pursue studies at the postsecondary school level or to participate in the labour force and that is expected to remain with the person for the person’s expected life.

A persistent or prolonged disability is any impairment, including a physical, mental, intellectual, cognitive, learning, communication, or sensory impairment — or a functional limitation — that restricts the ability of a person to perform the daily activities necessary to pursue studies at the postsecondary school level or to participate in the labour force and has lasted, or is expected to last, for a period of at least 12 months, and is not a permanent disability.

Policy

1. Undergraduate students registered with Student Accessibility Services (SAS) and who have provided satisfactory documentation to support a permanent disability or a persistent or prolonged disability may be eligible for per-credit billing.
2. Undergraduate students who register with SAS and are not eligible for per-credit billing may be eligible for a tuition waiver. In such cases, students must be taking a reduced course load of 2.0 credits as a result of their disability. This applies to students who:
   • Have documentation that is out of date or is incomplete with regards to a permanent disability or a persistent or prolonged disability.
   • Have a recognized permanent disability or persistent or prolonged disability, but were not registered with SAS before the end of the Course Add Period. A SAS Advisor must notify Student Financial Services of the recommended accommodation before the 40th class day.
   • Experience a temporary disability such as those resulting from a significant injury.
   • Have a disability for which the duration is uncertain.

Process

What Students Need to Know:

• You are required to provide documentation to SAS according to U of G standards for establishing the existence of a relevant disability.
• Your documentation will be held in confidence and any information shared with Student Financial Services will exclude details pertaining to the nature of the disability.
• SAS may require a meeting with you to complete the process. For an appointment, call 519 824-4120, ext. 56208 or email accessibility@uoguelph.ca.
• Once SAS is satisfied that you qualify, a SAS Advisor must notify Student Financial Services of the recommended accommodation before the last day of the Course Add Period.
• This process only needs to be completed once.

Billing and Refunds

Per-credit Billing

For students who meet eligibility criteria of #1 of Policy above

• Students who are to be charged tuition on a per-credit basis will be billed using the per-credit tuition amount when enrolled in 2.0 credits at the end of the Course Add Period.
• Students who register in 2.5 credits at the end of the Course Add Period are not eligible for the tuition billing accommodation. The tuition refund policy will apply to you.

Tuition Waiver

For students who meet eligibility criteria of #2 of Policy above

Eligible students will be reimbursed for the value of tuition only (not compulsory fees) for 0.5 credits if they were only registered for 2.0 credits up until the 40th class day.

Please refer to the part-time tuition and fee tables for the value of tuition for 0.5 credits. The tuition waiver is not calculated as a percentage of the full-time tuition rate for the student's program.

Undergraduate and diploma students who have been billed the Domestic Non-Ontario tuition rate but believe they are eligible for the Domestic Ontario rate can complete a residency appeal. Students who are Canadian citizens or Permanent Residents and have completed high school outside of Ontario are identified as Domestic Non-Ontario. Please review the detailed eligibility criteria and then submit the Domestic Non-Ontario Residency Appeal Form to the email address indicated on the form.

To effect a change of fees in a particular semester, the form must be submitted prior to the following deadline dates:

• Effective for the Fall semester: November 1
• Effective for the Winter semester: February 1
• Effective for the Summer semester: June 30

The regulations are subject to change without notice. For additional information, please contact the email address below for your campus:

• Guelph campus: accquest@uoguelph.ca
• Guelph-Humber campus: finaid@guelphhhumber.ca
• Ridgetown campus: rcregistrar@uoguelph.ca

The $500 registration deposit is required in June to enable you to register for Fall/Winter courses when your course selection window opens.

Your deposit has been received successfully if you can see your $500 payment as a credit (negative) balance on your Fall 2025 semester in WebAdvisor's Account View. Online/bank payments can take 1 to 3 business days to be received on your student account. Other methods of payment may take longer to process.

All undergraduate and diploma students are required to pay the mandatory $500 non-refundable registration deposit by the deadline, even if you will be receiving funding from OSAP, scholarships or bursaries, etc. 

The following groups of students will be exempted and do not need to pay the registration deposit: 

• confirmed third-party sponsored students (e.g., students receiving Band Funding, such as First Nations community funding);
• students coming to the University of Guelph on exchange;
• students with an approved financial arrangement plan for their Summer semester balance (if registered for the summer semester);
• employees who have had an approved tuition waiver request in the past academic year (3 semesters); and
• senior citizens.

Yes – you can still pay your $500 registration deposit after the deadline; however, you will not be able to select courses until your payment is received on your WebAdvisor account and your course selection window is open. Your payment is not considered received until it is showing on your WebAdvisor account. Please note that it can take up to 3 business days for online banking payments to be received.

No – first-year international students who have paid their $2000 deposit in order to receive their Provincial Attestation Letter (PAL) do not also need to pay the $500 deposit. However, all upper-year, returning students will need to pay the $500 deposit.

New, first-year international students paying the $2000 deposit should review the International Tuition Deposit Refund Policy for details in the event that your study permit is denied.

No - the registration deposit is non-refundable. The deposit will be applied against your tuition and fees in the Fall. If you are no longer attending, the deposit will be forfeited.

The changes to the deposit requirements aim to create a more efficient and less stressful registration process for students while improving enrolment management for the university.

The registration deposit has increased to $500—the first adjustment in over 10 years. Even with the increase, it remains under 10% of annual tuition (e.g., ~$6,100 for a BA program) and helps ensure students are committed when registering.

Previously, students could register without paying the deposit upfront. Those who missed the deposit deadline were removed from their courses, causing stress and uncertainty during re-registration, which could not always be guaranteed. Requiring the deposit upfront encourages commitment, reduces late withdrawals, and ensures seats are available for students who are committed to attending in the fall and winter semesters.

Students who were experiencing unforeseen and extenuating emergency circumstances that prevented them from completing the Fall 2025 registration deposit payment could submit the Registration Deposit Exemption Form for review. The form is now closed for Fall 2025.

If you are unable to pay your student account in full by the payment deadline, you need to complete the Payment Plan Application Form on the Forms and Documents page before the payment deadline. In preparation for completing this form, you will need to access your Account View on WebAdvisor. You must have no outstanding previous semester balance, and you will be required to pay a minimum of 33% of the current semester amount. You will be required to complete the form using the provided payment dates.

Your complete Payment Plan Application Form will be assessed, and either approved or denied. There will be a Payment Plan Fee charged for this service.

To determine whether your Payment Plan Application Form has been approved, once your minimum payment is submitted, please check on WebAdvisor, under Account View. If your Payment Plan Application Form has been approved, you will receive a notification in Account View – it will be located in the top, right-hand corner beside the Help button.

If you have an outstanding balance, you will see the amount reflected on your Account View under Amount Overdue in WebAdvisor. If you are unclear about the reason for the amount owing, please contact Student Financial Services at accquest@uoguelph.ca

If you are still on financial sanction even though you have paid, please view your student account on WebAdvisor, under Account View. Be sure that your Amount Due and your Amount Overdue are zero. If they are not, you need to pay both those balances. If they are paid, you need to contact Student Financial Services at accquest@uoguelph.ca. Please note that, if you are paying through internet banking, it takes 3 to 5 business days for your payment to be processed. Once we have received the payment, it will take an additional 24 hours for the financial sanction to be cleared.

Please refer to the Refunds section for step-by-step instructions for receiving refunds, overpayments, and awards from Student Financial Services. Domestic refunds are issued through Interac e-Transfer.

Undergraduate students must pay the $500 deposit by the registration deadline, regardless of funding sources, e.g. OSAP or scholarships. (Sponsored students are exempt.)

If your account has a previous balance, the $500 will automatically be applied to the outstanding balance and will not be considered as a registration deposit. To determine whether you have an outstanding account balance, please check on WebAdvisor, under Account View. You must pay this balance plus the registration deposit by the registration deadline.

New international students who paid the $2,000 international deposit are not required to pay the $500 registration deposit.

To determine if your registration deposit has been received, please check on WebAdvisor, under Account View. Click on the semester on the left, and look under Payments for all of the details.

Payment deadlines are posted on our website as well as on your Account View in WebAdvisor.

When making a payment through internet or telephone banking to your student account, the following information is required:

Payee: University of Guelph - Student Fees

Account: Your 7 digit student ID number (if your student ID number is 6 digits, add a zero to the beginning of the number)

Amount: Payment amount

An electronic bank payment takes 2-3 business days from when payment is made until payment is received and reflected on your student account. If you have paid through a credit union, this process can take 4 to 5 days.

Please check on WebAdvisor, under Tax Information, in late February.

We do not provide receipts for tuition paid. However, you can print a statement of your account from WebAdvisor, by selecting Account View. If you require your statement to bear the official University of Guelph stamp, bring it to Student Financial Services (in the Lincoln Alexander Student Service Centre) on the 3rd level of the University Centre to be stamped. You will need to print a statement for each term that you require.